Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

18 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent price, quality and delivery. Had a small issue with my purchase but when I contacted the company they responded and resolved the issue within minutes no issues whatsoever! Great customer service, other large companies should take a leaf from their book!
Will definitely order again! Thank you for the great customer service and product

5. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Skyli

Thank you so much!

Vurdert til 1 av 5 stjerner

The charging cable does not work so…

The charging cable does not work so although it all looks good I am struggling to actually use it. Was a gamble that didn't pay off!

1. mars 2022
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Svar fra Skyli

Hi Jen,

Did you consider contacting us so we could replace the charger before leaving a negative review? Reviews like this badly impact a small business like ours and you haven't even given us the opportunity to rectify this situation.

In the rare case an accessory doesn't work, we always replace it immediately. We have sold over 100 Hidrate bottles and the only problem we've had with one is courier damage.

If you email info@skyli.co.uk (replying to order confirmation etc should come to us), then we'll replace the charging cable.

Thanks

Vurdert til 5 av 5 stjerner

Delivery is quick and efficient and…

Delivery is quick and efficient and customer service is fantastic - they responded to my email and sent out without question a replacement for a faulty product the day after I reported it.

18. november 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Skyli

Hi Susan,

Thank you so much for your review :)

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, price for my order of a hidrate steel water bottle was half charged elsewhere, and the only issue was the box was slightly damaged, for the price this is not a problem!

27. oktober 2021
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Svar fra Skyli

Thank you Simon :)

Vurdert til 5 av 5 stjerner

Highly recommend

Highly recommend! Thanks you for an easy, simple purchase. Arrived quickly and in great condition.

12. oktober 2021
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Svar fra Skyli

Hi Paula,

Thank you so much for your review :)

Skyli

Vurdert til 5 av 5 stjerner

Bought a second & third Hidrate water…

Bought a second & third Hidrate water bottle for my daughters after buying my own previously. Easy order, quick delivery, great price. Very happy with all interactions with Skyli so far. They are very quick to respond to questions, and always very helpful. I like doing business with them, they seem like good people trying to provide good products at good prices and wrapped with an excellent service. I don’t provide many reviews but I thought I’d make the effort this time.

24. august 2021
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Svar fra Skyli

Thank you so much! :)

Vurdert til 1 av 5 stjerner

Unuseable item

Item so badly damaged the lid wouldn’t fit

23. august 2021
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Svar fra Skyli

Hello,

We apologise for that - We would never send the item if we knew it was in that condition.

I have replied to your email and I am sending you a new bottle first thing tomorrow.

Thanks
Skyli

Vurdert til 5 av 5 stjerner

Water bottle

Bought a water bottle arrived quick and everything spot on. Cheers

20. juli 2021
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Svar fra Skyli

Hi Steve,

Many thanks for your review! :)

Kind Regards,
Skyli

Vurdert til 5 av 5 stjerner

Amazing hydratespark water bottle!!

Wanted one of these water bottles for ages and these are an amazing price & absolutely nothing wrong with it! Works perfectly!! So happy! Thanks

14. juli 2021
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Svar fra Skyli

Hi Jessica,

Fantastic! We're so glad you're happy with your purchase. Many thanks for the kind review.

Skyli

Vurdert til 5 av 5 stjerner

Excellent

Excellent. Will now order another one🤣

10. juli 2021
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Svar fra Skyli

Hi Anne,

Thank you for your review! We're so glad you're happy with your purchase :)

Best Regards
Skyli

Vurdert til 5 av 5 stjerner

Hidrate Spark water bottle…

I ordered a Hidrate Spark water bottle on a Sunday, with a discount code and free delivery. They website was not on Trustpilot at the time and there were no reviews on facebook so must admit I thought it was a scam. As it had the option to pay later using Klarna I thought I’d give it the benefit of the doubt (Klarna offers protection on online purchases too). The water bottle was delivered on the Wednesday so speedy delivery too! The box had seen better days (as per item description) but the product inside is like new. Very pleased and would recommend!

28. juni 2021
Anmeldelse skrevet uten oppfordring
Logoen til Skyli

Svar fra Skyli

Thank you so much Hannah!

We are so pleased :)

Vurdert til 5 av 5 stjerner

Great

I was a bit dubious as the website was new and I came to trustpilot and could not see any reviews. I just saw post on facebook to leave a review so I thought i would do my bit as I don’t tend to leave reviews

I paid £33 for hydrate bottle that I was about to buy for over double the price. Item was in fantastic as new condition how it was described. I told my friends who also made orders and they are all happy too!

I will continue to shop here in future

28. juni 2021
Anmeldelse skrevet uten oppfordring
Logoen til Skyli

Svar fra Skyli

Hi Anita,

Thank you so much for leaving a review. You're also our first Trustpilot review, so we do appreciate it big time! We will email you shortly with a little surprise. We are so happy that you and your friends are happy with your HidrateSpark bottles.

Thanks again,
Skyli.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv