I agree with Michael! Your casino not only withheld my winnings when they used to pay they made up excuses about delays because of technical difficulties. Also I'm a level 7 VIP which actually mean... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Don't sign up for this site and get scammed. It's a scam. As you can see, I have a payment pending for 3 days. They're just stalling. They haven't made any investment. Furthermore, their customer serv... Vis mer
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The customer service rep provided false information that caused me to loose funds. When asked to review they wouldn't, actively called me a liar and refused to provide any evidence despite it being c... Vis mer
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This used to be my favourite online casino but lately withdrawals take a long time to be processed and since I have VIP status they are supposed to be even faster, they were always paid within an hour... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Skycrown Capital Management is a Swiss-based open public fund. We offer our members the opportunity to participate in a private equity investment pool in real time, directly through our online platform.
Kontaktopplysninger
Curaçao
- skycrown.com
1,6
Dårlig
349 anmeldelser
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
7 days and im still waiying for my…
7 days and im still waiying for my withdrawl payout, so disappointed especially as i put alot of money into this casino,,
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Leighton,
We are sorry to hear that you are still waiting for your withdrawal — this is certainly not the experience we strive to provide.
We understand how frustrating this situation must be, especially considering the time and money you have invested in our platform. Please rest assured that any delays are not intentional. Your case is currently under review to ensure that all necessary steps are completed correctly and securely.
Your satisfaction is very important to us, and we remain committed to resolving this matter as quickly as possible. If you would like a more detailed update or have any further questions, our support team is available at support@skycrown.com and will be happy to assist you.
Thank you for your patience and understanding.
Best regards,
Skycrown Casino Team
Skycrown casino, a big 'NO'!
Skycrown casino, I want my $6000 you "assured me that my money will be returned as soon as possible". Full of lies, hundreds and hundreds and hundreds if not thousands of emails sent back and forth... Over 6 months waiting, continue to receive emails telling me that I'll be notified via email "shortly", or "very soon", has been going on for months and months! Provided evidence supporting my claim (CCTV footage, payroll records for that particular day, mobile phone records for that particular day, 2 statutory declaration forms sighted and signed by NSW Police), the responsible/relevant, appropriate department are thoroughly reviewing, I've kept every single piece of communication since the very beginning, every email and correspondence including the initial communication with VIP manager via WhatsApp. Round and round in circles, some emails have even been unrelated or completely irrelevant ( as mentioned I've kept every single piece of communication), and times when received email asking to provide some clarity and information on my issue so they can look into it? Then next email tell me there reviewing it. But be emailed number of times informing me that, they "assured me that my money will be returned as soon as possible" and still hasn't, just isn't right! I've also been falsely accused of being abusive and used threatening language toward support, something which I disagree with (have emails of prior emails sent showing none whatsoever) and am possibly looking to sue those whom have falsely claim what they say! And furthermore have sent a letter of demand and not heard from them to date. Legal proceedings will follow shortly, I think $600000 is fair, x1000 the original amount of $6000. Early November to now, still talking in circles and no closer I'm to receive my money but...
1. november 2024
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Svar fra Skycrown Casino
Dear Michael Roebuck,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and fully understand your frustration. Please rest assured that we take all concerns seriously and are committed to providing fair and timely support to our players.
Cases requiring extended review are carefully handled by the appropriate department. We recognize that delays in communication and resolution can be frustrating, and we sincerely apologize for any inconvenience this may have caused.
We appreciate your patience and cooperation as our team continues to work on your case. If you have any further questions or would like to follow up, please feel free to contact us at support@skycrown.com — we are always here to assist you.
Best regards,
Skycrown Casino Team
I have been waiting for nearly a week…
I have been waiting for nearly a week and a half for my money to be withdrawn back into my account. The VIP manager continues to try and pro Long the payout by trying to continue to tell me to have the withdrawal the chat support person cannot provide any answers. They simply refuse to be able to provide me with any kind of help at all.
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Alex Clifton,
Thank you for your time in sharing your experience.
We are truly sorry to hear about the significant delay you are experiencing with your withdrawal and the difficulties you have faced. This is certainly not the experience we want for our players, and we understand your frustration.
We want to assure you that we take all withdrawal issues seriously. To help us investigate this specific situation thoroughly, please reach out to our support team directly at support@skycrown.com.
We appreciate your patience as we work to resolve this for you.
Best regards,
Skycrown Casino Team
Slow whitdraw. Zzz,
Hi SkyCrown.
Why do i have to wait 8 weeks so far to get my money. Its going so slowy.
Im in queue. Same storie, every time i writing to you. That so sad. And I am VIP..what a joke..come on Pay the price..lets play and have fun.
9. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Palle,
Thank you for taking the time to leave your feedback.
We genuinely regret to hear that your experience has not met expectations, especially regarding the delay in your withdrawal and the communication surrounding it. We realize how disappointing it has been, and please know that we treat such matters with the utmost attention.
At Skycrown, we strive to provide timely and transparent service to all our players, and we apologize if your recent experience felt otherwise. Our team is constantly working to improve processing times and ensure that every request is handled as efficiently and fairly as possible, regardless of account status.
If you still have any outstanding questions or require assistance, please don’t hesitate to contact us directly at support@skycrown.com. We're here to help and would be happy to look into your case in more detail.
Best regards,
Skycrown Casino Team
If I could rate 0 stars I would
DONT BE FOOLED BY SKYCROWNS REPLY, THIS IS THE GENERIC RESPONSE THEY SEND TO PRETTY MUCH EVERYTHING. IV REACHED OUT TO THEM FOR WEEKS STILL DIDNT RECEIVE A CENT OF MY WINNINGS. If I could rate 0 stars I would. This casino will not pay your winnings. I have been waiting for 9 thousand dollars for weeks now, and then had administration decide to close my account in between. They told me the funds were sent and then for an unknown reason something went wrong and the funds are back in my wallet (for a closed account I can’t access anymore) and they are waiting for the relevant department to respond. DO NOT WASTE YOUR TIME WITH THIS CASINO, YOU WILL NOT RECEIVE YOUR WINNINGS
28. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Tee Gee,
Thank you for your feedback.
We're truly sorry to hear about your frustrating experience and understand your disappointment regarding your withdrawal and account closure. This is certainly not the experience we want our players to have.
We'd like to assure you that we take all such concerns very seriously and are committed to resolving issues for our players. To help us investigate this specific situation thoroughly and assist you, please reach out to our support team directly at support@skycrown.com. Providing any relevant transaction information will help us expedite the process.
We appreciate your patience as we work to clarify and resolve this for you.
Best regards,
Skycrown Casino Team
don't pay money into account.
don't pay money into account.
thieves.
25. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Nathan Cotter,
Thank you for your feedback.
We’re sorry to hear about your experience and understand your frustration. At Skycrown, we take all concerns seriously and are committed to ensuring a fair and secure environment for every player.
If there’s a specific issue you'd like us to look into, please don’t hesitate to contact our support team directly at support@skycrown.com. We’re here to help clarify and assist in any way we can.
Best regards,
Skycrown Casino Team
Skycrown difficult to withdraw
i am a seasoned gambler and win at roulette more than i lose, i have several on line Casino accounts and use them all on a consistent basis, i have no issues or delays with any of he other Casinos withdrawing money, Whenever i use Skycrown there is always a issue with withdrawing such as credit card is temporarily unavailable etc, the credit withdraw 'instant' is not instant it takes hours , in fact ,frequently getting refused even after full verification , but amazingly instant when you deposit, , then you will have delay tactics and excuses not to pay winnings. I still use this gambling platform but would never use it as i do with others for large amounts, before you decide to use Skycrown deposit a small amount ,play for a while then try a withdrawal and see if every thing is ok, probably why there are so many bad reviews
13. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Bigjon,
Thank you for sharing your feedback.
We’re sorry to hear that you've experienced an inconvenience with withdrawals on our platform. While deposits are usually processed instantly, withdrawals may occasionally require additional time due to security checks, verification procedures, or processing limitations with certain payment methods.
We understand how frustrating this can be and genuinely regret any inconvenience caused. Please rest assured that all transactions are handled with care and in line with our commitment to providing a secure and fair gaming environment.
If you need further assistance or have any questions, feel free to contact us anytime at support@skycrown.com — our team is always here to help.
Best regards,
Skycrown Casino Team
Worst casino ever
Worst casino ever. Moneys is going but no way any penny coming back. The whole thing is fake and would suggest not to play at all. Games are cruel and not fair. Ridiculous. Won’t even give them 0 star
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Nisha Somai,
Thank you for your feedback.
We're truly sorry to hear that your experience has left you feeling so disappointed. While we understand that outcomes can sometimes be frustrating, we want to assure you that all games available on our platform are provided by licensed and certified providers. These games operate with Random Number Generators (RNGs), which ensure fairness and random results with each spin or round.
We take your concerns seriously and are here to help clarify or assist further if needed. Please feel free to reach out to us at support@skycrown.com — our team is always ready to assist you.
Best regards,
Skycrown Casino Team
Scam very bad website
This is a complete scam getting me to verify documents multiple times for withdraw don’t even bother with customer service they are useless no help what so ever if you have an account stop playing here or thinking of making one just don’t find somewhere else
5. juni 2025
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Svar fra Skycrown Casino
Dear Consumer,
Thank you for sharing your feedback.
We’re genuinely sorry to hear about your frustration with the verification process and the experience you've had with our support team. Please note that document verification is a standard requirement across licensed casinos and is in place to ensure compliance with regulations and maintain the security of your account.
That said, we understand how repeated requests can feel frustrating, especially if they aren’t clearly explained. We continually work to enhance our internal processes and communication to minimize unnecessary inconvenience.
If you’re open to resolving the issue, we encourage you to contact us directly at support@skycrown.com so we can take a closer look and assist you properly.
Best regards,
Skycrown Casino Team
Well I found that being a VIP member at…
Well I found that being a VIP member at this casino really means nothing. Theres No benefits. Actually the more you play the worse it gets. This casino is dishonest and will give you nothing by excuses. 2 days still waiting for the 'instant withdraw'.to reach my bank account. They keep your money in your account pending, hoping you will recall and speNd it.. The games are good and that's it. live chat is useless.... my Advise is to stay away. There are better casinos with fast (within 1 hour) to process into your bank account and better customer er service. Asked 2x times to. Close my account , they are incompetent they can't even do that.
24. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Bek Protyniak,
Thank you for taking the time to share your experience. We’re sorry to hear that your expectations as a VIP member have not been met.
We strive to offer our VIP members meaningful benefits and attentive support, so it’s disappointing to learn that this hasn’t been reflected in your case. Withdrawal processing times can occasionally be impacted by additional verification or banking delays, but we understand how frustrating it can be to wait longer than expected. Please rest assured that we do not delay withdrawals intentionally, and all requests are handled in line with our procedures and regulatory obligations.
As for your account closure request, we take such matters seriously. If it hasn’t yet been completed, we kindly ask you to reach out again to our support team at support@skycrown.com, and we will prioritize resolving this for you.
We truly appreciate your feedback, and we’ll use it to further improve our services and communication.
Best regards,
Skycrown Casino Team
False advertising i do not recommend this casino
They were great in the beginning but now i see its alot of false advertising. They claim 24 hour personal manager and that was great when sam was working but then they put Eva on and your lucky if she will even respond at the earliest 3 days from when you message. And then when she does nothing is resolved and she disappears for another 3 days time . Secondly They claim faster payouts for vip again in the beginning 2 days it was in your account but now after 24 hours They decided to tell you need to verify again and then 48 hour still cash out it's pending. So don't waste your money when all they are is telling lies .
3rd every other casino understand that the world is going towards careless cash so having the physical card not common and every other casino you can screenshot the virtual and they accept it but not skycrown they don't approve it and will reject your cash out after its been pending for 48 hours . Really disappointed in this casinos efforts and how they treat there VIPs
I do not recommend this casino
23. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Sally Whitaker,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please know that we genuinely value all our players, and it’s never our intention to cause frustration or delays.
While we understand your concerns regarding communication and processing times, please note that additional verification steps may occasionally be required to ensure compliance and security, particularly with financial regulations. Regarding card verification, we follow strict procedures in line with industry standards and legal requirements, which may sometimes differ from the policies of other platforms.
That said, your feedback is very important to us, and we will certainly use it to improve the clarity of our communication and the overall VIP experience. If you’d like to discuss your situation further, please don’t hesitate to contact our team directly at support@skycrown.com — we’re here to help and would appreciate the opportunity to assist you more personally.
Best regards,
Skycrown Casino Team
This place is absolute dog
This place is absolute dog. I wouldn't recommend to anyone not even someone I dislike. It's a scam. 1st deposit I made won nothing 2nd deposit I made 180 50cent spins and nothing the reels speed up and spin pass the 3rd bonus symbol. Red flag these dogs site should be banned
4. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Matthew wayne Kuiti,
Thank you for taking the time to share your experience.
We’re genuinely sorry to hear that your time at our casino did not meet your expectations. We understand how disappointing it can be when gameplay doesn’t result in wins, and we take such feedback seriously. Please rest assured that all games on our platform are provided by licensed providers and operate using certified Random Number Generators (RNGs), which guarantee fair and unbiased outcomes on every spin.
We’re committed to providing a secure and transparent gaming environment, and we’re always here if you’d like to discuss your concerns further. Don’t hesitate to reach out to our support team at support@skycrown.com — we’re happy to assist.
Best regards,
Skycrown Casino Team
A kiwi experience
If you live in New Zealand they don't pay you back in your visa account, you will need a different transfer option
They do help you though this process
25. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Mike Sharp,
Thank you for sharing your experience!
We understand that in some cases, certain withdrawal methods may not be available due to provider limitations. We're glad to hear that our support team was able to assist you through the process and help you find an alternative.
If you ever have further questions or need assistance with payments or anything else, feel free to reach out to our team at support@skycrown.com — we're always here to help.
Wishing you the best of luck and continued enjoyment!
Best regards,
Skycrown Casino Team
This casino a scam 100%
Not even one star. I thought they were fantastic. Until I played and a $13k payout did not transfer to my wallet. Then I got $1200 scammed by telling me the 88 cash back cant be played at certain provideders.
They are shonky as they come. I put money in and click a button if they don't want us playing certain machines they should be blocked.
They scammed me hard. Please don't play at this casino
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Nick Read,
Thank you for sharing your feedback with us.
We are deeply sorry to hear about your experience and truly regret any frustration caused. We take all concerns seriously and strive to ensure every player has a smooth and enjoyable experience. If any issues arise, we want to resolve them as swiftly as possible.
To clarify, any disputes regarding cashback or game eligibility are always based on our Terms and Conditions, which are meant to be clear and transparent. We understand your frustration, and we would like to encourage you to reach out to our support team directly at support@skycrown.com so we can investigate this matter thoroughly and provide a resolution.
Please know that we are committed to fair play and transparency, and we genuinely value your feedback.
We’re here to help, and we hope to have the opportunity to assist you further.
Best regards,
Skycrown Casino Team
Do not trust this casino to much foul…
Do not trust this casino to much foul play going on better off elsewhere they do payout but god they make sure you have % chance of winning after bad vip support average bounus .
25. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Kere Mamaru,
Thank you for sharing your experience with us. We’re genuinely sorry to hear that your time with our casino hasn’t met your expectations, particularly regarding our VIP support, bonuses, and overall gameplay experience.
Please know that we take all feedback seriously and are constantly working to improve our services. Fair play and transparency are core values for us, and we can assure you that all games on our platform operate under certified and audited systems to ensure fairness for every player.
We would appreciate the opportunity to better understand your concerns and assist you directly. If you're open to it, please feel free to contact us at support@skycrown.com — we’re here to help and would be glad to look into any specific issues you’ve encountered.
Best regards,
Skycrown Casino Team
i made an account with them and now i…
i made an account with them and now i am unable to withdraw my money and then i tried contacting support but it was of no use. Can someone please let me know how to go about this situation. i just want this to be sorted and me allowed to remove my money out.
11. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Harlan Barretto,
We understand how frustrating it must be to experience issues with your withdrawal, and we sincerely regret any inconvenience this has caused. Ensuring smooth transactions and responsive support is our priority, and we apologize if your concerns have not been addressed to your satisfaction.
Please know that all withdrawal requests are reviewed individually, and in some cases, additional verification steps may be required for security reasons. We strongly encourage you to reach out to our support team again at support@skycrown.com, providing any relevant details regarding your request. Our team is here to assist you and will do their best to resolve this matter as quickly as possible.
Your feedback is important to us, and we truly appreciate your patience. We hope to have this sorted for you soon.
Best regards,
Skycrown Casino Team
Instant withdrawals my ass
45mins for withdrawal to be rejected multiple times because of incorrect bank details. Finally fixed the banking issues all of a sudden it takes 14 hours to be accepted. Claim instant withdrawals but they’re all shit.
6. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear AusCasReviews,
Thank you for sharing your experience. We understand how frustrating it can be to encounter delays, especially when expecting a smooth withdrawal process. We aim to provide fast and efficient transactions, and we regret that this was not the case for you.
Withdrawal times can sometimes be affected by verification processes, banking details, or security checks to ensure safe transactions. We’re glad to hear that the banking issue was resolved, and we appreciate your patience during the process.
If you need further clarification or assistance, please don’t hesitate to contact our support team at support@skycrown.com. We’re always here to help and ensure a better experience moving forward.
Best regards,
Skycrown Casino Team
I am a VIP with Skycrown Casino
I am a VIP with Skycrown Casino. I went to make a small withdrawal of $300 to go to my brother's funeral. They asked me to provide a copy of an old Pay Safe receipt, which l did, still a week after the funeral l couldn't make because they won't pay but said l am in the queue to pay find out they are bankrupt.
Don't pay money into this site, if they can't pay out!!!!!!
My account is verified. I usually get paid via my visa debt, but they said it is temporarily unavailable to pay me in my chosen manner. They have turned down the bank transfer, asking for details that l got my bank to do for me, it has been 12 days of back and forth and delay for days then reject my withdrawals. They were really good, but now the excuses are ridiculous, but l have complied to EVERY request and it is getting old now. As a VIP it is meant to take a few hours, this is taking so long and keep gettng replies how l am in a queue.
THE REPLY FTOM SKYCROWN IS A BLATANT LIE. THEY JUST OUT MY MONEY BACK INTI MY CASINO ACCOUNT FOR THE SEVENTH TIME.
ALL MY PAPERWORK IS CORRECT, THEY GET A LAUGH AT PISSING PEOPLE OFF, IF WE KEEP TRYING, BUT TO SAY I'M IN A QUEUE, WELL MY MONEY IS IN THEIR ACCOUNT ONCE AGAIN, NIT MINE.
ROB FROM THE POOR AND GIVE TO THE RICH.
DON'T WASTE YOUR TIME HERE, THEY HAD THE AUDACITY TO IFFER ME A 50% DEPOSIT, WHATS THE POINT? IT'S NOT LIKE I CAN GET IT BACK, JUST MIRE SACASTIC GAMES THEY KEEP DOING TO ME.
GID SYNDROME
9. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear Shelly Putt,
We appreciate you taking the time to share your feedback, and we sincerely regret any inconvenience you’ve experienced with the withdrawal process. We understand how important it is for players to receive their winnings quickly and without unnecessary delays. Our aim is always to provide a smooth and transparent payout experience, and we are sorry to hear that this has not met your expectations.
We acknowledge that verification requests and additional documentation can sometimes be frustrating, but these procedures are in place to ensure the highest level of security and compliance with industry regulations. That being said, we also strive to process withdrawals as efficiently as possible, and we understand that extended waiting times can be discouraging.
Your patience and compliance with our requests are greatly appreciated. If you still face unresolved issues, we strongly encourage you to contact our support team at support@skycrown.com for further clarification and assistance. We are always looking for ways to improve our processes, and your feedback is invaluable in helping us refine our services.
Thank you for sharing your experience with us. We hope to provide you with a smoother and more enjoyable experience moving forward.
Best regards,
Skycrown Casino Team
SCAM DO NOT DEPOSIT THEY STOLE MY MONEY
I honestly don't know how this site has some good reviews. Biggest scam of a casino I've ever seen. I made a depsoit that never got credited and after 4 days or bullshit back and fourth provided all the information required they just said. "so unfortunately, these funds have been lost.
Thanks for your understanding!"
I highly recommend not wasting your time they will just steal your moneyb
6. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear David,
Thank you for sharing your honest opinion about our casino. We appreciate every review left by our customers.
We are sincerely sorry to hear that you have encountered problems while depositing funds. Our team strives to create a platform that is convenient and flexible for players to deposit and we sincerely apologize for not meeting your expectations in this regard.
We would like to try to resolve your issue, so we strongly encourage you to contact our support team and describe your problem in detail. You can do this at the following address: support@skycrown.com. Our team is always ready to help you!
Thank you for choosing Skycrown Casino. We look forward to hearing from you and helping you to have as many enjoyable gaming moments as possible!
Best Regards,
Skycrown Casino Team
I'm going to continuously write reviews…
I'm going to continuously write reviews so that I can help people steer clear of borderline illegal activities this site practices.
They have responded to my reviews on Trust Pilot but not one of my emails or messages around purposefully delayed withdrawals.
Out of all the 300+ reviews and of the numerous negative reviews, they have used this tactic to swindle 100s of people out of their money, me included.
I've also looked in to these positive reviews. Most of them, I've checked, are fake reviews, those people don't exist, I checked :)
Still no response, so I played through the remaining balance and deactivated my account - guess what? While playing they kept wiping my balance for no reason. Also, didn't respond once to any of my other emails around withdrawal but emailed me immediately when I requested account deactivation.
I have complained to the gambling commission and my only mission moving forward is to prevent others from feeding them.
$2500 down the drain, and while I don't mind losing money (it is gambling), I don't like being lied to and actually conned. That's what this site is, a complete con.
If anyone else deposits roughly around the same amount as me and my review can STOP four or five people from playing with SkyCrown that's $20k weekly profit they won't get. Come on people let's work together to stop SkyCrown from operating.
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skycrown Casino
Dear TM,
Thank you for sharing your experience with us. We're genuinely sorry to hear about the issues you've encountered, and we take concerns like yours very seriously.
We understand how frustrating it can be to experience delays with withdrawals and communication gaps. Our goal is to ensure every player has a fair and transparent experience, and we deeply regret that this hasn’t been the case for you. We would like to investigate this matter further to better understand what happened and see how we can resolve the situation. If you’re open to it, please reach out to our support team at support@skycrown.com again with any relevant details, and we’ll prioritize your case.
Your feedback about the reviews and other concerns has been noted, and we assure you that all feedback, both positive and negative, is taken seriously as it helps us improve our services.
We hope to have the opportunity to address your concerns directly and regain your trust.
Best regards,
Skycrown Casino Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.