Dr V Glow and Hyperpigmentation kits have completely transformed my mature, Asian combination skin. My hyperpigmentation is visibly less and completely eliminated my dry, flaky patches, leaving my fa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very very good I used the vitamin C, the serum, the daily moisturiser and SPF50 Mineral sunscreen for 12 months now. It has lightened my face pigmentation, and it is value for money compared to all th... Vis mer
Selskapet har svart
I been using the hair range since the 18th of April , my hair was thinning in the middle of my crown almost bold. Now i can see some sprouting and getting thinker , my hair overall feels thinker and s... Vis mer
Unfortunately did nothing for me..used religiously as prescribed. I have watched a lot of Dr V videos and there's a lot of criticism from her of other products, so I expected a lot more from this... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Skincare by Dr. V creates science-led products specifically developed for skin of colour. Rated 4.7/5 stars from over 5,000 verified reviews, with 80,000+ happy clients and more than 200,000 orders shipped to date—totalling over a million products sold—we’re proud to deliver results you can trust. Over 99% of orders arrive on time, and 82% of customers report visible improvements, giving us an industry-leading satisfaction rate. More than 80% of our customers reorder regularly, a reflection of the consistent quality, care, and service that define every Dr. V product.
Kontaktopplysninger
Storbritannia
- sales@skincarebydrv.com
- skincarebydrv.com
Made for Skin of Colour
4,4
Enestående
474 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 91 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My week 2-3 experience
Hi, please don’t get me wrong. The reason I gave 3 starts is because I don’t love the products neither do I hate it. Like I use the trio blemish face wash, and it cleans the face really well. You can instantly feel it. However, after the 2nd week of using the products I have started getting breakouts and my acne looks really red. I used to have a lot of acne scars but I also had active acne however, I feel like how the scars look all red as well. Please if you can help me with this. I use the trio blemish face wash, cera prep moisturizer and the sunscreen. However in addition to these I use the Benzoyl peroxide 5% / Clindamycin 1% gel which was prescribed by my doctor at night before applying the moisturizer.
4. mars 2026
Svar fra Skincare by Dr. V
Thank you for explaining, and no problem at all, we appreciate your honest feedback.
From what you’ve described, your current routine is not really an acne-focused routine overall. While the Trio Blemish Face Wash can help, Cera Pep Moisturiser is not the product we would usually prioritise for acne-prone skin, and you are also not currently using an exfoliator, which is often an important part of a blemish routine.
It is also important to note that you are using prescription Benzoyl Peroxide 5% / Clindamycin 1% gel at night, which could be contributing to the redness, dryness or irritation, particularly when combined with other products. That does not necessarily mean anything is wrong, but it does mean we would need to review the full routine carefully before advising any changes.
Please email us with clear photos and your full routine, including exactly what you use morning and evening, in what order, and how often. We can then assess everything in more detail and advise whether you would be better switching to a more suitable acne routine.
I only have 3 weeks using the this…
I only have 3 weeks using the this product and my skin tone is better as my skin is quite sensitive of the sun. Even when is not sunny.
So far has been great!
Thank you
4. mars 2026
Svar fra Skincare by Dr. V
Thank you for your lovely feedback. We’re so pleased to hear you’ve already noticed an improvement in your skin tone after just 3 weeks, especially as your skin is sensitive to the sun. We really appreciate you taking the time to share your experience, and we’re delighted to hear it has been going so well so far.
I love your product they’re all so …
I love your product they’re all so good. Especially the face wash and the vitamin C . It’s made my face and neck smooth and bright. So I promised myself never to use any other products again. I am 71yrs but my face looks brighter. And l love them all, thank you.
2. mars 2026
Svar fra Skincare by Dr. V
Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying the products so much, especially the face wash and Vitamin C. It’s wonderful to know they’ve helped your face and neck feel smoother and look brighter. We really appreciate your support and your kind words, thank you again for sharing your experience.
super helpful team
super helpful team got back to me really quickly, gave me bespoke advise as to which products to use as well as how to use them. I genuinely felt cared for and not sold too.
4. mars 2026
Svar fra Skincare by Dr. V
Thank you so much for your kind words. We’re delighted to hear our team was able to respond quickly and provide advice that felt personalised and genuinely helpful. It means a great deal to know you felt cared for rather than simply sold to, and we really appreciate you taking the time to share your experience.
Never using other products ever again
Never using other products ever again. Great customer service!
10. mars 2026
Svar fra Skincare by Dr. V
Thank you for your lovely feedback. We’re so pleased to hear you’ve had a great experience with both the products and our customer service. Your support means a great deal to us.
Easy website navigation
The website is easy to navigate very well laid out and the delivery service was faster than I expected
28. februar 2026
Svar fra Skincare by Dr. V
Thank you for your kind review. We’re so pleased to hear you found the website easy to navigate and well laid out, and that the delivery was even faster than expected. We really appreciate you taking the time to share your experience.
great products!!
1. mai 2025
Svar fra Skincare by Dr. V
Thank you for your lovely feedback. We’re so pleased to hear you’re enjoying the products, and we really appreciate you taking the time to share this with us.
Great service
Great service. Product arrived on time in a beautiful box. I was updated at all times on when my product was to be delivered. I was particularly impressed when I received an email telling me how to use the product.
5. mars 2026
Svar fra Skincare by Dr. V
Thank you so much for your kind words about the service and delivery. We hope you enjoy using the products :)
I’m a repeat customer
I’m a repeat customer.
I must say along side the products the Customer service and after care is really good . Customer service team are friendly and respond quickly. Had an issue with delivery and they resolved it instantly . Which restored my trust quickly as opposed to being nervous about ordering . There was another instance where I was unsure which product was suitable for me and they responded to my questions promptly. I really hope this service doesn’t change . Thank you .
4. mars 2026
Svar fra Skincare by Dr. V
Thank you so much for your kind words and for being a repeat customer. We’re really pleased to hear that both the products and your experiences with our customer service team have been positive.
Your support truly means a great deal, and we will continue doing our best to maintain the same level of care and service you’ve experienced. Thank you again for taking the time to share your feedback.
Svar fra Skincare by Dr. V
Thank you for your feedback regarding Inzincable SPF50 - we really appreciate it!
Is good
Is good. I’m using for my hyperpigmentation so I have to still wait to come good result.
21. februar 2026
Svar fra Skincare by Dr. V
Thank you for your feedback and for all your orders to date, we really appreciate it!
Delivered safely and well pacakage
Delivered safely and well pacakage
But the bottle size very tiny, not sure how long this last
19. februar 2026
Svar fra Skincare by Dr. V
Thank you for your feedback. We’re glad to hear that your order arrived safely and was well packaged.
Our formulations are designed to be highly concentrated, so only a small amount is needed per application, which helps each bottle last longer than expected. The exact duration can vary depending on the product and how frequently it is used, but many customers find it lasts several weeks to a few months.
If you ever have questions about how much to use to make the most of the product, our team would always be happy to help.
I have used many types of sunscream
I have used many types of sunscream. I can honestly say that Dr. V's inzincable is the best i have ever used. No white cast, very moisturizing and very important non istinging and non peeling. The only minus point is the price! It is not affordable and unfortunately people with low income cannot easily buy it.
20. februar 2026
Svar fra Skincare by Dr. V
Thank you so much for taking the time to share your experience. We are delighted to hear that InZincable has been the best sunscreen you’ve used, especially that you’ve found it non-stinging, non-peeling and free from white cast. That is exactly what we set out to achieve for skin of colour.
We also truly appreciate your honest feedback about the price. We completely understand that affordability matters. We work hard to keep pricing as competitive as possible while maintaining high-quality filters, rigorous testing and skin-friendly formulations, but we know this can still feel like an investment.
Your feedback is valued, and we are very grateful for your support.
Warmest wishes,
The Skincare by Dr V Team
Efficient and straight forward
18. februar 2026
Svar fra Skincare by Dr. V
thank you for your feedback :)
Phenomenal skincare!
I started using this skincare line years ago when they launched their Inzincable SPF50. I haven't looked back since! Amazing is too small a word for how my skin has transformed since switching all of my skincare products over to Dr V's line. If you have skin of colour, trust me you NEED these products in your life! I now use the daily range, the triple action eye cream, inzincable, the body range, the hair range, the concealer, the vitamin c glow serum and the collagen sachets. I have also bought the hyperpigmentation kits (facial and dark circles) for members of my family. Trust me and just try it... you won't regret it!
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Skincare by Dr. V
Reading your review genuinely made our day, thank you.
To have supported you since the launch of InZincable SPF50 and to know you have trusted us with your full routine for years means more than we can say. We are so pleased that you’ve seen such a transformation in your skin, that is exactly why the range was created.
It is also incredibly kind of you to recommend the products to your family and to share such enthusiastic feedback with others. Word of mouth from long-standing customers like you is the greatest compliment we could receive.
Thank you again for your loyalty and continued support, we are truly grateful to have you as part of our community.
Warmest wishes,
The Skincare by Dr V Team
Dr V Skincare and Hair Range
I trust the products created by Dr V for skin of colour. The products I bought have made a difference to my skin. I highly recommend Dr V skincare and hair range.
17. februar 2026
Svar fra Skincare by Dr. V
Thank you so much for your wonderful feedback.
We are truly pleased to hear that you trust the products and, most importantly, that you have seen a positive difference in your skin. That is always our ultimate goal.
Your recommendation of both the skincare and hair range means a great deal to us, and we are very grateful that you took the time to share your experience.
Warmest wishes,
The Skincare by Dr V Team
Love the products
Love both the moisturiser and of course the sunscreen! Luxury product at a pretty affordable price. Hopefully when i have more cash i can try the entire range and hopefully be impressed too!
13. februar 2026
Svar fra Skincare by Dr. V
Thank you so much for your kind words, we are thrilled to hear that you’re loving both the moisturiser and the sunscreen :)
Warmest wishes,
The Skincare by Dr V Team
BEFORE YOU ORDER ‼️
Hello, I placed an order on February 4th. Today is February 16th and I still haven’t received my order. I never received a confirmation email and when I tried to track my package it says it cannot find it. I sent an email from their website but when I press sent, it didn’t confirm they received my email. There’s no other way to contact them because there’s no customer service number. I paid almost $400 and have no idea what the status of the order is or if this company has viewed my concern. Please send me a refund or a new package that hasn’t been exposed to weather for so long since I spent a lot of money.
Thanks
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Skincare by Dr. V
Thank you for your message.
We can confirm that we received your email and replied on 16 February. It may be helpful to check your junk or spam folder, as occasionally our responses can be filtered there.
According to the tracking information, your parcel was delivered on 17 February, which is well within the expected timeframe for orders shipped from the UK to the USA.
If you are unable to locate the delivery or cannot see our previous response, please let us know and we will be very happy to resend the details and assist further.
Kind regards,
The Skincare by Dr V Team
False claims, definitely leaves a cast
I ordered the inzincable sunscreen excited due to the claims of “no white cast”. When it arrived it was a lot smaller than I imagined. I tested it out and was entirely disappointed to find that it indeed did leave a cast on the skin.
The cast is more of a blue/purple tone which was very obvious and seems to get worse the more you reapplied. It’s also took a while to blend in, so I had to mix with another chemical sunscreen which defeats the purpose of wearing a mineral one since Dr V has been extremely vocal about being against. It also left me extremely oily. I emailed the skincarebydrv team and received no response from them stating I wanted a refund, no response for over a month.
When I tried to leave a review on the brand site it kept disappearing, anything 1 or 2 stars would disappear. I then left a review for 3 stars which appeared to be posted but then disappeared again. It’s been said they deleted reviews and I believe it as 3 of mine are gone and other reviews I read were deleted too. Wouldn’t buy again obviously and have now found a better performing invisible sunscreen.
I also believe many of the reviews are fake, there’s an abnormally huge amount of positive reviews because the real ones that don’t 100% praise the products (sunscreen) kept getting deleted.
I’ve also used the hydrating toner which I think is decent and hydrates but many toners do that so it’s not special. Lastly, I noticed that many products don't specify the percentage of certain actives or are very low. It’s not as high as it should be especially for skin of colour, yet it’s priced highly! Save your money.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Skincare by Dr. V
Thank you for sharing your feedback. We’re sorry to hear InZincable was not the right fit for your skin.
As a mineral SPF50, the finish can vary depending on skin tone, skin type, amount applied, reapplication, and what it is layered with. While it is formulated to minimise white cast as much as possible for Skin of Colour, it may not appear completely invisible on every individual, and we appreciate your honest feedback that it looked visible and felt oily for you.
We would also like to clarify the review concern. All qualifying reviews are published after a moderation interval of a few working days, so they may not appear immediately. We do not remove reviews simply because they are 1 or 2 stars, and there are lower-rated reviews visible on both our website and Trustpilot. Our reviews are collected through an independent review platform following purchase, and verified reviews come from genuine customers.
We’re also sorry to hear you did not receive a response to your email. Please contact us again with your order number and the email address used, and our team can look into what happened and review your refund request properly, as we don't appear to have your contact details here.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.