Sipcarparks Anmeldelser 153

Cannot rate lower than 1 star but would if I could. This parking company had the gall to fine me for not purchasing a valid parking ticket after their cash machine refused to print a ticket and refused to return all my money; leaving me with no other option to pay, as the card machine was covered up( being obviously broken) andno more change to attempt again. I did appeal, explaining this, when fined but was told I could have contacted their engineering or used the pay by phone app - all well and good if you are 1. Not already late for an appointment or 2. Have left you phone at home, as you dashed out fir said appointment. No use appealing, as they have no inclination that they could be at fault in any way.DO NOT USE!!

Stay away fro arches harding street paid my parking in full correct amount came back in plenty of time still got a pcn fine cannot contact them had to pay it big con

On the morning of the 3rd November at 08:46 I entered the car park intending to stay there for around 4-5 hours as I had a meeting to attend at the Stockport Masonic Hall.

I then got out of my car and walked over to the machine to purchase a ticket. Entering my Reg I attempted to pay for 5 hours, selecting the time frame and presenting my phone to use the Apple Pay (NFC) function which the machine described it took as payment.

This failed 2-3 times. Other people wanted to use the machine, so I allowed them in front of me to buy their tickets. Each person used debit or credit cards, one tried her phone as I did and when hers didn't work either she used her debit card.

After the other customers had got their tickets I then tried to use my work phone which has a different card stored on the Apple Pay account. This also didn't work.

Noticing that the cart park used "Pay by Phone" App I tried to use that instead.

On attempting to use the 'Pay by Phone" app I wasn't able to pay for my selected time of 5 hours as my card details were not saved on the app and I didn't have my wallet with me, Barely ever do I carry it due to the use of things like Apple Pay etc.

Since I was unable to purchase a valid ticket for my vehicle I noticed that next to the SIP car park there was a "Ringo" car park machine on the adjacent road, with space for 2 more cars (around 5 in total).

To make sure this was going to work, I logged into the app (Ringo) & bought my ticket.

I got back into my car and drove out of this car park at 09:08, literally meters away and parked there. Off I walked to the Masonic Hall for my work meeting.

At no time did I ever try to deceive, steal car parking time nor refuse to buy a ticket for my car.

The several failed attempts at buying a ticket, allowing others to go in front of me so they could buy their ticket and eventually buying the ticket on the Ringo app, resulted in me being there longer than I'd have expected to be.

In reality, 0 star service. Parked at John Radcliffe Hospital in Oxford last night and arrived at carpark 2 at roughly 1845. I went to leave at roughly, 2030. When I went to machine to pay, it didn't recognise my registration and the options given to me was either, state that I'd had been there 30 minutes and leave for free, or state that I had been there from 2000 till 0759, or pay £15 for 12 hours parking. I left due to barrier being stuck open, and then attempted payment today by both website and by phone. Website still does not recognise my registration and call operator was hard to understand with her broken English, didn't understand or communicate correctly my situation and then instructed me to pay for parking today. Absolutely 0 customer service skills and is that really how you did business. Joke.

Dishonest parking attendant - who runs his patch like a racket. I parked in my Campervan which apparently has to pay more than a car despite fitting in a car space. Somewhere in tiny writing on the site it says this apparently - I did not see this - paid 'normal' fee and came back to find a £100 fine. The worst part is the parking attendant saw me pull up - saw me buy the ticket and failed to tell me this - instead as soon as I was out of sight he swooped and ticketed me. He was standing literally 2m away from me all this time - Wish I had read the reviews before - never again will I park in a SIP care park

Paid for parking in Manchester and ended up with a 'final notice' letter 2 months after parking there with absolutely no letters sent before the 'final notice'.
You can't call them. You can't email them. If you send them a letter they ignore anything said or asked on it and send a generic reply. I even sent them a bank statement showing I'd paid and they still said the fine was issued correctly!!!!!!!
DO NOT park on SiP car parks.

I was recently a volunteer member of a community cast for the opening show at a brand-new arts venue in city centre Manchester. I supported the show for a month, and regularly parked at an SIP car park close by. For the first time ever, I used a parking app to pay. I was terrified of something going wrong, so each time was very, very careful to make sure I’d paid.

But for reasons I’ll never find out, one weekend something went wrong, both days I paid the parking using the app, but afterwards there was no trace of it, and no money had been taken from my card.

As a result I got two PCNS, which I appealed. I was able to evidence that I’d parked there regularly for a month, and paid every other time. And I argued, my travel expenses were being reimbursed by the arts venue, so why on earth wouldn’t I pay EVERY time? I even sent them details of the show I’d participated in, including a free copy of the programme, which cost £5. And of course, I offered to pay the two days parking I owed.

Did they listen? Did they heck! “we have not found sufficient grounds to cancel the charge… it is the driver’s responsibility to ensure a parking session is purchased”.

Clearly utterly uncaring b*st*rds – I doubt if they ever accept an appeal, they’d rather fill their coffers with the huge fines they rake in. £60 which is the reduced “pay soon or we’ll almost double it” rate is extortionate, way in excess of what would be a proportionate amount for the ‘offence’. I wish the government would regulate the industry! And there is a HUGE difference between an idiot who is trying to get away without paying for parking (a true idiot in a ANPR camera world!) and a genuine customer for whom something just went wrong that day.

absolutely horrendous! SCAMMER!
can't believe I received my fine ticket after paying online! this company found ways to rip whatever money they can get their hands on!
The online system had issues with payment this afternoon when I was trying to pay online hence the delayed on payment after parking. I reached out via email to explain and paid for my parking eventually within an hour.
The appeal takes 24days to complete however the fine increment as the time goes by. If the appeal was unsuccessful you will have to pay in full which is 100quids so that they can gain the most on their customer's expense. so absurd.

The worst thing about this company is that it's a battle to prove you are right.
I spoke to one lady who sounded so uninterested and bored I was more frustrated at the end of the call.
I put my registration in the salons machine to give me 4 hours. Received a fine. They admitted that there was a problem with the machine and an engineer was sent out to fix it but because out of FEAR I paid the fine they say I accepted I was in the wrong even though they say the machine was not working!

Paid for parking on the app, and have been sent a final notice but not received any other letter. This seems like a similar story throughout. We provided proof of purchase and more, and it has been refused. Now we being threatened with legal action.

No other way to contact either- with emails or phone numbers being automated.

SCAM. TERRIBLE COMPANY. AVOID

NO TELEPHONE NUMBER FOR CUSTOMER SERVICE. SENT ME A 'FINAL NOTICE' BUT HAD NO OTHER LETTERS!!!!!!!!!!!!!!!!!!
MACHINE DIDNT WORK TO PAY, DECLINED 2 X CARDS. NO EMAIL / NO PHONE / CANT APPEAL - ANY SUGGESTIONS?

their machines are not working properly, and you end up ending 60 pounds

Car was broken into on a sip car park in Manchester, we parked there frequently under the impression that the car park is monitored via cctv and an attendant during working hours (as mentioned on signage) however when requesting the cctv footage for the police investigation we found out this was in fact a lie, no recording cameras or attendants. The girl on the phone sounded like I was inconveniencing her so much by daring to call and report this and couldn’t wait to get me off the phone.
Despite how convenient the sip car park near you may be, please consider using a different company and give these snakes non of your hard earned money.

I recently used a Sip car park in a hospital in Oxford. I paid using a credit card although the system was confusing. I then received a letter asking for £50 for non-payment. I replied enclosing a bank statement showing payment. This has been refused as proof. I am incredulous.

These people are a joke!
My son Called up as machine wasnt working he is dyslexic and wanted to pay for his parking the engineer on phome said he will need to download app my som advised he is dyslexic and was told to leave site! He said can i not pay via phone or speak to a manager and the man was very rude and when my son asked for contact number to make a complaint he was told he was shouting and rude and the engineer said the number too fast and my son asked to repeat it and was rudely spoken too he then called mick to complain who was horrible too so i would like a response and a subject access requests

Clearly shown I paid extra for the time I used but to add extra time on the app added a different location? So although I clearly paid and there was an issue I now have to pay £60. Disgraceful

After reading all the terrible reviews, I felt I needed to mention Mark at Royal Williams Yard, Plymouth. He was an absolute star at sorting out some issues we had on arrival which were quickly rectify. Whilst we stayed here we often saw him around and was always friendly and helpful to everyone. Thank you Mark for all your help, much appreciated.

Absolutely bandits. I was charged £115 for 4 minutes over the one hour allowed. I can't belive there was no acceptance that this is completely disproportionate to the costs or time incurred. I will not be parking with them ever again

What an absolute s#@t show of a company give me a ccj against a fine on a car which I proved I never owned ..but they have said I should just pay it anyway or it won't go away ...If ever a no good robbing company existed it's This one what an absolute s#@£ show of a company should just be bombed of the face of the earth..and surely asking me to pay something that's nothing to do with me is surely illegal too .

I have been parking there for years and unfortunately l only have a VW transporter van, but seemingly vans, can't use your car park. I have managed to see the little signs you put up now, anyway l don't have a second car l can use to park on your carpark, so l paid your £50 fine and the other people l know won't be using your carparks now either. I won't even use one of your carparks again.