I have a 10 year old SIP lathe that developed a drive problem. Contacted SIP not expecting much for such an ageing product but customer services have located the parts I need and because they are a bi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Lina was very helpful. She even took account of my location in Northern Ireland and recommended a local supplier to save me postage charges. Great service and a prompt reply, what more could you ask f... Vis mer
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Had some delivery issues with UPS damaging the product - reached out to SIP directly and was instantly helped - parts showed up next day no issues - great service - can get on with my project now :-)... Vis mer
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The table is great. The motor is powerful. Cast top is very precise. The only reasons for not giving 5* is the fence is only connected at the front so the precision is not perfect every time. A fence... Vis mer
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Informasjon om virksomheten
- Leverandør av industriutstyr
- også i
- Engrossalg av bilverkstedsutstyr
- Forhandler av sveiseutstyr
- Landbruksmaskinprodusent
- Leverandør av inertgass
- Leverandør av trykkluftverktøy
Om SIP Industrial Products Ltd
Skrevet av virksomheten
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Kontaktopplysninger
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Storbritannia
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4,8
Enestående
487 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Arc welder
Great company,they helped me with my arc welder,
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you for your 5* Review, it is appreciated. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
5* Customer Service
I wanted to take a moment to recognise Nancy from your customer service team. She has been absolutely fantastic in helping me resolve a few issues recently.
Not only Nancy, but the entire SIP customer service team consistently provide quick responses and resolve any issues in a polite, professional, and helpful manner.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you Jack for your feedback. It is a pleasure working with you and I will pass your compliments on to the wider team, who will be glad to see this.
Thank you again and please do not hesitate to contact us if needed.
Kind Regards,
Team SIP.
Excellent services
28. mai 2026
Svar fra SIP Industrial Products Ltd
Thank you so much for your 5* Review. Glad to see our Engineer provided excellent service.
Please do get in touch if you need further assistance.
Kind Regards,
Team SIP.
SIP solved the problem with the Brush…
SIP solved the problem with the Brush Cutter throttle sticking full on plus showed me hoe to fix it if it happened again
21. mai 2026
Svar fra SIP Industrial Products Ltd
Hello William, thank you for the 5* Review, it is good to see that our Team assisted efficiently.
Please contact us if you ever need any further help.
Kind Regards,
Team SIP.
Excellent Service...
Excellent Service...
The team at SIP Customer Service are absolutley great. Very helpful and ensures that all our queries are dealt with promptly.
Will always reccomend.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you Garry, for the 5* Review. It is a pleasure working with you and we are here should you need any further assistance.
Kind Regards,
Team SIP.
Air conditioner
Purchased an air conditioner today and the service was fantastic. Cannot recommend enough. Rob was great and helped me pick out the right unit for me.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you Scott for your 5* Review. Always a pleasure to assist you.
Please do not hesitate to contact us should you need further assistance.
Kind Regards,
Team SIP.
Even though the company no longer…
Even though the company no longer stocked the motor brush I needed, they put me InTouch with someone else who was able to supply me with what I needed. Would definitely use this company again
14. mai 2026
Svar fra SIP Industrial Products Ltd
Thank you Chris for your feedback. It is appreciated.
Kind Regards,
Team SIP.
Fault quickly resolved
Very helpful staff. I just needed to email proof of purchase and a description of the fault.
They despatched the replacement part very quickly and my welder was soon back in action.
21. mai 2026
Svar fra SIP Industrial Products Ltd
Hi John, Thank you for your 5* Review. We’re delighted to hear that our Team were helpful and made the process straightforward. It is good to see that your Welder is back up and running again.
Please feel free to contact us again when needed.
Kind Regards,
Team SIP.
Excellent technical support
I bought a SIP 100 Tonne press from a dealer. The SIP support team were proactive in helping me resolve my problems and went above and beyond. Great value product.
21. mai 2026
Svar fra SIP Industrial Products Ltd
Thank you Chris for your positive feedback. We’re delighted to hear that our team went above and beyond to help resolve the issues you experienced.
Your comments are very much appreciated. Please do not hesitate to contact us when needed.
Kind Regards,
Team SIP.
AVOID!!! Sip PP960/280 pressure…
UPDATE STILL WILL NEVER USE AGAIN, JUST READ THEIR REPLY!!! BLAME THE CUSTOMER FOR THEIR FAULTY GOODS!! DESPERATE COMES TO MIND, AVOID AT ALL COSTS!!!
left hand doesn’t know what right hand is doing!! I have email stating hose is guaranteed for 3 months sent by them yesterday, totally contradicting their reply!! 🤡🤡
Purchased a sip PP960/280 pressure washer on 02/03/26 (yes less than 3 months ago) at a cost of £1679.99 from sitebox!
After using it only 3 times the hose has burst and frayed away causing water to spray from the burst when water pressure is applied after contacting SIP I’ve been informed hose is only guaranteed for 3 months but u can order a new one at a cost of £84!!! The hose is less than 3 months old!!! Avoid this company at all costs!!! After service and customer service is appalling!!!!
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Hello Vicki, Thank you for your feedback and for taking the time to leave a review.
EDIT: Thank you for your updated review.
Yes, accessories are covered by a 3 month warranty period, but only if they are found to have a manufacturing fault and have not been misused.
To clarify, hoses are considered consumable items and, as such, are not covered under warranty, regardless of how long the unit has been owned. The damage presented to us could be a result of the hose being rubbed against something or trapped when the machine has been in use.
By way of comparison, it would be similar to purchasing a car, using it a few times, experiencing a puncture, and expecting the manufacturer to replace the tyre.
The hose supplied with this particular model is a high-quality rubber component, designed to be more robust and durable than lower-cost plastic alternatives. As a result, we rarely receive concerns regarding its performance.
That said, our Customer Service Team, made the decision to supply a replacement hose to you free of charge as a gesture of goodwill.
For this reason, we are disappointed to see this negative feedback regarding our service, as we believe we have acted fairly and been supportive in this instance.
I can confirm that the replacement hose will be dispatched to you, and I hope this resolves the matter to your satisfaction.
Kind Regards,
Team SIP.
Brilliant service
I bought a SIP 12" table saw 20 years ago and it has been absolutely fantastic and completely trouble free. Recently I dropped the fence and broke the fence handle. SIP identified and supplied the part as soon as I contacted them. Fantastic service and a great company
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you John, for your 5* Review. It is good to receive such positive feedback about our products and Team. Glad we could assist.
Please do not hesitate to contact us if needed in the future.
Kind Regards,
Team SIP.
First class service
First class company to deal with, small issue with my multi tool which was swiftly dealt with by customer service. I wouldn't hesitate to purchase from again, definitely well recommended .
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you Jim, for your feedback and recommendation. It is good to hear that our customer service team resolved your warranty issue quickly and efficiently.
We look forward to helping you again in the future.
Kind Regards,
Team SIP.
Svar fra SIP Industrial Products Ltd
Thank you Val, for your feedback. Glad to see your ordering and delivery process went smoothly.
Enjoy using your new SIP unit and should you need any further assistance, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Svar fra SIP Industrial Products Ltd
Hi Paul, thank you for your 5* Review. It is appreciated. Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Team SIP.
Great service
Very helpfull replied quickly kept me informed and replaced faulty item excellent service thank you
15. mai 2026
Svar fra SIP Industrial Products Ltd
Many thanks Maria, for your 5* Review. Good to see that your Warranty Claim Process went smoothly.
Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Team SIP.
I had issues with several compressors…
I had issues with several compressors and the agents I dealt with were very helpful, prompt and courteous at all times.
8. mai 2026
Svar fra SIP Industrial Products Ltd
Thank you Kevin for your feedback. Glad your Warranty Claim process went smoothly. Our Customer Service and Technical Teams are always ready and happy to help.
Should you need further help, please do get in touch.
Kind Regards,
Team SIP.
Quick answering of my phone enquiry and…
Quick answering of my phone enquiry and it's very useful to speak to a human, which saves so much time when explaining an issue.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SIP Industrial Products Ltd
Thank you Paul for your 5* review. It is appreciated. Please do not hesitate to contact us should you need further assistance.
Kind Regards,
Team SIP.
Brilliant fast response from Rob
Brilliant fast response from Rob, excellent service, well done
11. mai 2026
Svar fra SIP Industrial Products Ltd
Hello Jim, Thank you for your 5* review and the good feedback regarding the service Rob provided. He will be happy to see this, as it is exactly the standard we aim for every time.
Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Team SIP.
Great service from start to finish
Great service from start to finish, product repaired under warranty without any fuss at all
8. mai 2026
Svar fra SIP Industrial Products Ltd
Hi Adrian, Thank you for your 5* Review. It is appreciated and glad you found our Warranty Process seamless.
Please do not hesitate to contact us should you need any further assistance.
Kind Regards,
Team SIP.
I only needed to get a manual for
I only needed to get a manual for
my old SIP thicknesser. Rob sent me a copy straight away and advised me where I could get spare blades.
My thicknesser is amazing. So useful and reliable. I would be gutted if anything went wrong after all these years.
Thank you guys.
7. mai 2026
Svar fra SIP Industrial Products Ltd
Thanks so much Martin, for your feedback.
We’re really glad Rob could help you out quickly with the manual and point you in the right direction for spare blades. It’s great to hear your SIP Thicknesser is still going strong after all these years.
Should you need anything else, please do not hesitate to get in touch.
All the Best,
Team SIP.
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