Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... Vis mer

Vurdert til 5 av 5 stjerner

Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dyrefôrbutikk
  2. Dyrebutikk

Skrevet av virksomheten

Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

908 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent dog food

I have been dealing with this company for over 10 years. My dogs (2 border collies 1 bearded collie) all do extremely well on their food.
The staff who take your order are extremely polite and helpful and food has always been delivered the next day

2. mai 2024
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Thank you for your kind review Patricia and for your continued support x

Vurdert til 5 av 5 stjerner

We have always ordered Simpsons…

We have always ordered Simpsons sensitive dry dog food since our dog was a puppy and she is 7 now and we have always had prompt service. The food is with you in a couple of days

2. mai 2024
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Thank you for your kind review Venetia and for your continued support of the brand x

Vurdert til 5 av 5 stjerner

Good food

Good food, easy to order, quick to deliver

9. mai 2024
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Thank you for your kind review Mr Strange x

Vurdert til 5 av 5 stjerner

Wet cat food

Fast delivery, cats seemed to love it.

2. mai 2024
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Thank you for your kind review Lindsey. We are pleased your cats are enjoying the food x

Vurdert til 4 av 5 stjerner

Good website

Good website, easy to navigate. Suppliers of quality dog food. Tracking of delivery could be better as no advisement on delivery date but still received in timely manner.

30. april 2024
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Thank you for your kind review Silvan. It is showing on the courier system that texts and emails were sent on the day of delivery. You may need to check spam/junk folder for email and just make sure the telephone number is correct on your order x

Vurdert til 5 av 5 stjerner

My fussy GSD’s love this food

I have 2 German Shepherds and they both have sensitive tummies, they also are extremely fussy about the type of food they eat. Simpsons is perfect for them both. It is nutritious, full of all the ingredients that they need to be healthy. It is also value for money. The delivery process is second to none and would have no hesitation in recommending Simpson food, both wet and dry.

30. april 2024
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Thank you so much for your lovely review Mrs Hind. We are pleased that the food is suiting your dogs and delivery is speedy x

Vurdert til 5 av 5 stjerner

Fantastic products …

Fantastic product our girl absolutely loves their food . And delivery is always quick when you order.

30. april 2024
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Thank you for your kind review Jamie. Happy to hear that your girl is loving the food x

Vurdert til 5 av 5 stjerner

Healthy Food, Happy Dogs

Healthy food, loved by dogs and always efficiently delivered. (Still missing the crunchie treats, however: they were popular, and useful adjunct to tooth brushing.)

30. april 2024
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Thank you for your kind review Josephine. We are pleased to hear your dog is loving the food x

Vurdert til 1 av 5 stjerner

Very poor & rude customer service

Absolutely appalling and rude customer service. I ‘spoke’ over web chat to this company today. Surprisingly they don’t have a phone number to actually speak to anyone - that says a lot when they are hiding behind a keyboard!!! Having ordered from them for the past 10months and received deliveries no problem suddenly this month Parcelforce won’t leave my parcel in the porch as they have done every other time. Consequently I have ‘missed’ delivery 3 times! The third time the driver was at the end of my road where I spoke to him and he said he couldn’t give me the parcel As he was on a timer so I’d have to arrange a re delivery again!! I contacted Simpson’s expecting a pleasant conversation with ideas of how they could help ensure I could get my delivery only to be met with ‘upgrade to a Saturday delivery’ that would be costing me an extra £12!!! Told me to give an address where someone would be in all day - I don’t have one! This is my work address as I am self employed! They continued with these very unhelpful comments obviously no care for their customers whatsoever! The only thing they said was that I would have to pay if the parcel is sent back to them!! When I said I wasn’t finding the conversation helpful at all and I would be buying elsewhere in future their response was ‘no problem!!’ And ended the conversation!!!!
What type of customer service is this!???
Happy to see customers go elsewhere?? All seems extremely strange and unprofessional! I can see from other reviews that customers have found their staff correspondence to be very rude and unhelpful! I can’t wait to see what their response to this is!! I would NOT recommend this company at all!

3. mai 2024
Anmeldelse skrevet uten oppfordring
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I'm sorry to see you missed your delivery three times Liz. The couriers do send a day and time for delivery and we do state on the delivery page that Parcel Force will not leave in a safe place unfortunately. I am pleased to see that you did receive your parcel before writing the review, as the courier came back after we contacted them.

Vurdert til 5 av 5 stjerner

Good food & quick despatch

Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers and volunteers, who adore the dogs they rescue, is thriving on Simpson's food... and treats!

24. april 2024
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We are so pleased to hear that your dog is doing well on the food Mr Flint. Thank you for taking the time to review x

Vurdert til 5 av 5 stjerner

Highly recommend dog wet and dry food

Ollie has had Simpsons both wet and dried food for about 5 years and loves it. There is a great variety in the tins of wet food and they are full of meat and vegetables. The staff there are always willing to help. Can highly recommend.

23. april 2024
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We are so pleased to hear that Ollie has been doing well with the food Harry. Thank you for taking the time to review x

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