Simplaa Anmeldelser 

141
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.

Vurdert til 5 av 5 stjerner

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Taxiselskap

Skrevet av virksomheten

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

141 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(141)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good and friendly service

Good and friendly service

24. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Simplaa

Thank you for this. Our call centre is open 24 hours if you ever need us mid trip.

Vurdert til 5 av 5 stjerner

Good service with ontime pick up on…

Good service with ontime pick up on arrival at Stansted . Although the pick and greet did not materialise due to late arrival of the plane. We met driver by the car eventually. Very nice man. Mr Ali. I will definitely use again

20. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Simplaa

Thank you. We track the flight into Stansted, so the driver is there when you land rather than when you were due.

Vurdert til 1 av 5 stjerner

One hour and half... waiting???

One hour and half... waiting?? no thanks!
The first day of holidays in London. Just arrived at London Gatwick just in time (9.00 morning)... and anyone to pick up us? I need to wait one hour and half? No drivers at zone? To much traffic?? Where is my money?? Full refund please... Better take the train!!! First day of post-covid family holidays with bad start!!!

1. august 2023
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Svar fra Simplaa

We're sorry, and sorry nobody replied to this at the time. An hour and a half at Gatwick on the first morning of a family holiday is a bad start we can't undo. For the refund question, email support@simplaa.com.

Vurdert til 5 av 5 stjerner

The Flight discount for Taxi is true

The Flight discount for Taxi is true. I got mine for Rayanair to Stansted.Our flight was delayed by more than 4hrs, including 1hr idling in plane waiting to disembark. Our driver, Hamad was in contact with us. He was brilliant, assured us that he'll be there when we came out.
He was there at meet Greet and Helped push our luggages.
My Son then forgot his mobile and Hamad found it and posted it back. No cost, Will definitely use again and highly recommend.

8. august 2023
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Svar fra Simplaa

Thank you, Musty. We meet you in arrivals with a name board, so there's no wandering about at Stansted.

Vurdert til 5 av 5 stjerner

Quality Service they rendered

Quality Service they rendered to our group clients for Heathrow and Gatwick Transfers. We always get the airline discount for BA and other discounts flight ✈️. We use them a lot. Very reliable

5. august 2023
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Svar fra Simplaa

Rides made simple forever.

Vurdert til 5 av 5 stjerner

Amazing experience

Amazing experience

3. juli 2023
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Svar fra Simplaa

Thank you, Valdiney. The fare is agreed up front and doesn't move, so the next one is just as simple.

Vurdert til 5 av 5 stjerner

Our driver refused to take a tip as he…

Our driver refused to take a tip as he was a little late as he had not received our phone number to inform us.

Anyhow we got to the airport in time as he really did not loose any time.

Left him the tip as he really deserved it. Will definitely use airpsorttaxi4flights whenever we are in London again

2. juli 2023
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Svar fra Simplaa

Thank you, RR. He should have had your number before he set off, and that one is on us rather than him. Glad you still made the flight.

Vurdert til 5 av 5 stjerner

Prompt and knowledgable.

Prompt and knowledgable.
As usual the driver arrived at my hotel promptly.
He showed very good knowledge of the London road system, as he managed to avoid a long tailback on the main road by using a route through the side roads.

28. juli 2023
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Svar fra Simplaa

Thank you, Vicky. Our call centre is open 24 hours, so there's always someone to book the next one with.

Vurdert til 5 av 5 stjerner

Excellent service.

Excellent service.
The drivers are on time, the cars are clean and comfortable and the drivers are unfailingly courteous and helpful. My taxi service of choice.

31. juli 2023
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Svar fra Simplaa

Thank you, Rahma. Nothing in our fleet is more than 5 years old, so that is what you should get each time.

Vurdert til 5 av 5 stjerner

I am flight was delayed but they are so…

I am flight was delayed but they are so reliable that waiting for me extra 45mins obviously i paid good tip in regards but they haven’t asked anything extra.
I found it very reliable service with great well behaved drivers A+++

10. juli 2023
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Svar fra Simplaa

Thank you, Idrees. We track the flight, so a delay just moves the pickup time.

Vurdert til 4 av 5 stjerner

Airporttaxi4flights is an excellent reliable service.

Airporttaxi4flights is an excellent, reliable service. Their drivers are punctual, polite, and professional. The vehicles are clean and comfortable, ensuring a pleasant journey. I highly recommend their services to all travelers.

20. juli 2023
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Svar fra Simplaa

Thank you. Every driver we put on the road is licensed and DBS checked.

Vurdert til 4 av 5 stjerner

Not too bad service.

Not too bad service.

My Heathrow pick up was smooth except that driver was 15 mins late. He called to say there was an accident on the way that delayed hi.
Anyway he met me by Costs Coffee Terminal 5 and helped with luggage. I will definitely use again

22. juli 2023
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Svar fra Simplaa

Thank you, Taofeek. Fifteen minutes late is still late, even with a good reason. Good that you got a call rather than being left guessing.

Vurdert til 5 av 5 stjerner

They are very good

They are very good. Driver was ontime at Luton on my arrival

28. juli 2023
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Svar fra Simplaa

Thank you, Baji. We meet you in arrivals at Luton with a name board, so there's nothing to find.

Vurdert til 5 av 5 stjerner

Excellent service.

Excellent service.
The drivers was on time at Heathrow, the cars are clean and comfortable and the driver was very courteous and helpful. Will keep as my taxi service of choice.

28. juli 2023
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Svar fra Simplaa

Thank you, Junior. Nothing in our fleet is more than 5 years old, so the Heathrow run should always feel like that.

Vurdert til 5 av 5 stjerner

Very professional level of service…

Very professional level of service received. I was kept updated by the company when there was a delay with my flight and the meeting point was easy to reach. The driver was very professional, courteous and friendly. I have already introduced to my friends and family and I will definitely be using you again. Highly recommend!!!

29. juli 2023
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Svar fra Simplaa

Thank you, Vikas. Our call centre is open 24 hours, so you hear about a delay from us rather than finding out at the kerb.

Vurdert til 5 av 5 stjerner

Amazing service

Very Fantastic service … Will definitely recommend…
From Gatwick to finish in London Soho we found the service was brilliant friendly drivers and prompt timing we look forward to the next time thank you

27. juli 2023
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Svar fra Simplaa

Thank you, Aleksandra. The fare from Gatwick is agreed up front and doesn't move, however the traffic into Soho behaves.

Vurdert til 5 av 5 stjerner

Reliable and Efficient Airport Taxi Service - A Hassle-Free Experience!sure of using…

I recently had the pleasure of using the airport taxi service, and I must say, it exceeded all my expectations. From start to finish, this experience was top-notch and truly hassle-free.

Booking the taxi was a breeze. Their user-friendly website allowed me to easily select the pickup location, drop-off destination, and even choose the type of vehicle I preferred. The confirmation email was sent promptly, providing all the necessary details for my upcoming trip, leaving me with peace of mind.

On the day of my flight, the driver arrived right on time, displaying professionalism and courtesy from the get-go. The vehicle was immaculate, well-maintained, and offered ample space for my luggage. I felt safe and comfortable throughout the journey.

Throughout the ride, the driver maintained excellent communication, keeping me informed about the estimated travel time and potential delays, which I found to be very helpful.

Upon arrival at the airport, the driver assisted me with unloading my luggage, making the end of the journey as pleasant as the beginning. The fare was reasonable and exactly as quoted during the booking process – no hidden fees or surprises.

If you're looking for a stress-free and comfortable journey to or from the airport, this is the service to choose. I will undoubtedly be using their service for all my future travels, and I encourage others to do the same.

11. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Simplaa

Thank you, Garry. Nothing in our fleet is more than 5 years old, so that side of it stays reliable too.

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