I arrived in Athens Airport and went to buy an eSIM from this company because of the poster they had that displayed Vodafone. I'm a Vodafone business client. The pastry is very misleading. It says 100... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The staff Bradley was so helpful in the Cwmbran branch. He was so efficient and polite. I would recommend him . He is a huge asset to the store.
I bought eSIM package for 7 days, unlimited, max speed 5G for Turkey. I used the hotspot with my son and we enjoyed all 7 days, without interruption, without problems. Excellent! I recommend it.
Selskapet har svart
Esim voyage disponible en moins de 5 minutes, tarif compétitif et fiabilité du réseau. J'ai testé en Tunisie, 10 Giga pour un peu plus de 10€. Parfait, dés la descente de l'avion j'avais du réseau.
Selskapet har svart
Informasjon om virksomheten
- Teleselskap
- også i
- Internettleverandør
- Mobiltelefonforhandler
- Søkesider for reiser
- Telefon- og internettjenester
Om Sim Local
Skrevet av virksomheten
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Kontaktopplysninger
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Irland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
4,5
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Conexión en cada País Fluido
Se conecta super rápido en cada país que estaba y señal fuerte y fluida, súper bien
4. mars 2026
Svar fra Sim Local
Hola,
Muchas gracias por su comentario. Nos alegra saber que disfrutó de una conexión rápida, estable y con buena señal en cada país que visitó. Agradecemos mucho su confianza y esperamos poder seguir acompañándole en sus próximos viajes.
Good service👍🏻
Good service👍🏻
Have to say
After one month,
Cannot linked with App and recharge 👎🏻
21. mars 2026
Svar fra Sim Local
Hello,
Thank you for your feedback! We're delighted to hear you had a good experience with our service. We truly appreciate your support and look forward to assisting you again in the future.
Svar fra Sim Local
Hello Christine
We’re very sorry to hear about your experience.
We’ve sent you an email to better understand the situation and investigate this further, as this is certainly not the experience we want for our customers.
Please check your inbox and we’ll do our best to assist you as quickly as possible.
Svar fra Sim Local
Hello Alexander,
We appreciate your feedback and are so glad to hear that you found our service helpful and efficient. Thank you for sharing your experience!
Completely shitty experience
Completely shitty experience. Still hardly any reception in London. Waste of money.
7. mars 2026
Svar fra Sim Local
Hi There :)
Thank you for your feedback, and I’m truly sorry to hear about your experience, I completely understand how frustrating that must have been, especially while travelling.
This is certainly not the experience we want for our customers. If we had been aware of the issue during your trip, we would have been more than happy to assist right away, including offering a replacement eSIM on a stronger network in your area to ensure better coverage.
As we didn’t receive a support request at the time, we weren’t aware that you were experiencing these issues. We’ve now reached out to you directly to offer our full support and make things right.
We would really appreciate the opportunity to look into this for you.
only part of Vietnam it stuggled with…
only part of Vietnam it stuggled with was the Jungle, but my husband who had a vittel sim still struggled 😅 no problems at all.
4. mars 2026
Svar fra Sim Local
Hello,
We're happy to hear that you had no problems overall. We appreciate you sharing your experience regarding connectivity in specific areas; it's valuable feedback as we continuously work to improve our services.
Svar fra Sim Local
Hello Logan,
We are happy to hear that our service was helpful, efficient, and clear for you. We appreciate your positive feedback and thank you.
Great service
21. mars 2026
Svar fra Sim Local
Hello,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service. Your feedback truly means a lot to us, and we look forward to assisting you again in the future.
Svar fra Sim Local
Hello Carmel,
We appreciate you sharing that our service was helpful and excellent! Thank you for your positive feedback; it means a lot to us.
Everything worked as expected apart…
Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I started receiving endless calls from France which I presume were spam or phishing calls.
4. mars 2026
Svar fra Sim Local
Hello,
We appreciate your feedback and are sorry to hear about the data monitoring issue and the spam calls. We will investigate the data usage display problem in our local app. We're also concerned about the unsolicited calls and will look into this matter further. Thank you for bringing these issues to our attention.
Everything was working very smoothly
Everything was working very smoothly. Particularly when I was using the maps feature on my phone for navigating around Barbados, the connection came in very quickly and was very useful. Thanks.
3. mars 2026
Svar fra Sim Local
Hi Kevin,
We're happy to hear that everything was working smoothly for you! It's great to know the maps feature was useful for navigating Barbados and that you experienced a quick connection. Thank you for your positive feedback.
The lady was helpful
The lady was helpful, friendly and made sure my SIM worked, I am a pensioner and find technology difficult and I felt she went that extra mile.
20. mars 2026
Svar fra Sim Local
Hi Loraine,
We're happy to hear that you had a positive experience! It's wonderful to know that our team member was helpful and patient in ensuring your SIM card worked. We appreciate your feedback.
Svar fra Sim Local
Bedankt voor je review! Fijn om te horen dat je tevreden bent met de dekking en de prijs. We hopen je snel weer van dienst te mogen zijn!
I bought 1 GB for 7 Days
I bought 1 GB for 7 Days. I didnt use my Phone at all on the first day (coz i forgot it at home). After that day the internet didnt work any more. That was really annoying. My Boyfriend also had 1 GB for 7 Days. He used his Phone the whole day and it still worked more Days.
6. mars 2026
Svar fra Sim Local
Hi there,
Thank you for your feedback ,I’m really sorry to hear about your experience, I understand how frustrating that must have been.
Just to clarify, our 1GB / 7-day plans remain active for the full duration, however the data allowance (1GB) can be used at any time within those 7 days. Once the 1GB has been fully used, the service will stop working unless a top-up is added.
It’s possible that the data was used up earlier than expected, which would explain why the connection stopped working, while your boyfriend may have used data differently across the days.
We’ve reached out to you directly to explain this in more detail and to assist further. If you’d like, we’d be happy to guide you on how to track usage and top up your plan.
Very smooth experience instaling and no…
Very smooth experience instaling and no problems during use.
Can recommend 💯%
21. februar 2026
Svar fra Sim Local
Hey Tor,
We're happy that your installation was smooth and you had no issues! Thanks for recommending us; we appreciate you sharing your positive experience.
ما الذي جعل تجربتي رائعة؟
ما الذي جعل تجربتي رائعة؟
تجربتي كانت مميزة بسبب الاحترافية في التعامل والاهتمام بالتفاصيل. الفريق كان متعاونًا وسريع الاستجابة، وتم التعامل مع أي ملاحظات أو مشاكل بشكل جدي وفعال. أيضًا، وضوح التواصل وسهولة الإجراءات جعلت التجربة مريحة وخالية من التعقيد.
ما الذي تجيده هذه الشركة؟
الشركة تتميز بجودة الخدمة/المنتج الذي تقدمه، بالإضافة إلى التزامها بالمواعيد. لديهم خبرة واضحة في مجالهم، ويحرصون على تقديم حلول مناسبة لاحتياجات العملاء. كما أنهم يهتمون برضا العميل ويعملون على تحسين خدماتهم باستمرار.
ملاحظة صادقة (لجعل التقييم بناء):
رغم التجربة الجيدة، يمكنهم تحسين بعض الجوانب مثل (سرعة التنفيذ في بعض الأحيان / توضيح الأسعار بشكل أكبر / دعم ما بعد الخدمة).
6. mars 2026
Svar fra Sim Local
**الرد على التقييم:**
شكرًا جزيلًا على ملاحظاتك القيّمة وكلماتك اللطيفة! يسعدنا جدًا معرفة أنك حظيت بتجربة إيجابية مع فريقنا وخدماتنا. كما نقدر اقتراحاتك البنّاءة، وسنأخذها بعين الاعتبار بينما نواصل العمل على تحسين تجربة عملائنا. نتطلع لخدمتك مرة أخرى قريبًا!
Svar fra Sim Local
Hi Nadine,
We're happy to hear that our knowledgeable staff was helpful and quick. Thank you for your positive feedback; we appreciate it very much.
Quick & nice experience
20. mars 2026
Svar fra Sim Local
Thank you for your feedback!
We’re glad you had a quick and pleasant experience with us!
Very friendly and professional service…
Very friendly and professional service - set me up very quickly. Thank you
20. mars 2026
Svar fra Sim Local
Hello Gwen,
We're happy to hear that you found our service friendly and professional. We appreciate your positive feedback and are glad we could assist you quickly. Thank you!
The esim didn't work and I wanted my…
The esim didn't work and I wanted my money back, but never received it.
5. mars 2026
Svar fra Sim Local
Hi Tamara,
We’re sorry to hear about your experience.
We can confirm that the refund was processed on 07/03. You should have also received an email with the refund details—please check it, as it includes the information needed to follow up with your bank if required.
We apologize for the inconvenience and appreciate your patience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.