Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Again... service at it's best! Silvermine is my go to for all Japanese pokemon products for the simple reason of, great service with hassles, product always arrive in top condition. The shipping has... Vis mer

Vurdert til 5 av 5 stjerner

I’ve been using Silvermine for around 1 year now. Never fail to impress and deliver. Delivery is always super fast; you can tell how hard they work by the speed of shipping, outstanding customer s... Vis mer

Vurdert til 1 av 5 stjerner

Owner made it extremely difficult to return items. Refused a local drop off, had to pay £12 to post it back. Currently making a section 75 claim against them as they haven't refunded me all the mone... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Shipping was really quick and came packaged nicely. Only ordered one booster box of Raging Surf and got the Groudon AR and Rika SAR, so safe to say these guys aren't ripping open boxes and weighing st... Vis mer

Informasjon om virksomheten

  1. Samlekortbutikk

Skrevet av virksomheten

We are located in Birmingham, specialized in sealed Japanese Pokemon, Weiss Schwarz and One-Piece trading card products.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

98 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The best UK TCG supplier

Ive used Silvermine a fair few times and they never fail to disappoint. The booster boxes are sealed, which is always a great start, pricing often the cheapest in the UK and depending when the order is placed, my orders delivered the next working day. With all of that, how can you fault them.
Keep up the great work

15. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, order came within 3 days fully sealed and packaged well. There is a note stating there might be delays if the product is being restocked. Will definitely order from them again.

9. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

MCM Comicon in May

I met them at MCM Comicon in May, one of the ordering/shopping best experiences ever. The service, was great, and they have some of the best products out there at great prices! If you're ever on the fence from buying from them, do it! You won't regret it and you'll deffo do it again! Thanks again Simon! A SUPER happy customer here!

23. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Silvermine totally saved me

Silvermine totally saved me! I needed fast shipping, and they came through. I emailed them yesterday, ordered right after, and it arrived today! I'm super impressed with their speed!

30. desember 2024
Vurdert til 4 av 5 stjerner

I ordered a week ago

I ordered a week ago, then got an email saying it was out of stock, They asked if wanted a refund or to wait, and I chose to wait. They ended up delivering the item and even included a little gift - that was such a lovely surprise!

31. desember 2024
Vurdert til 1 av 5 stjerner

I ordered three of Pokémon Japanese…

I ordered three of Pokémon Japanese booster boxes, and it’s been over three weeks with no sign of my purchase and the tracking has stayed the same since I’ve ordered. I’m waiting to do a bank charge back in a day or so.

20. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Silvermine

Svar fra Silvermine

We’re truly sorry to hear about the delay with your order and completely understand your frustration. To help us resolve this for you as quickly as possible, could you please send an email to sales@silvermine.app with your order number? One of our team members will personally look into this and get back to you promptly. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve the issue.

Vurdert til 5 av 5 stjerner

Great experience

Speedy delivery, products nicely packaged, items as promised, prices cheaper than other websites, free delivery, overall worth buying!

28. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A Delightful Shopping Experience

The free shipping option is incredibly appealing, especially give the extensive selection of Japanese TCG products. New items even arrive right after their release date in Japan. I sincerely hope this shop continues to provide such exceptional service. I'm very satisfied!

29. september 2024
Vurdert til 4 av 5 stjerner

Quick service

Quick service. The items sustained minor damage during shipping, but this didn't affect the unboxing experience. Considering the price and free shipping, it was a positive experience overall.

25. september 2024
Vurdert til 5 av 5 stjerner

Hands down

Hands down, one of the best UK-based shops for Japanese trading cards. Free shipping, fast delivery, well-packed, and great prices. Couldn't ask for more.

1. oktober 2024
Vurdert til 5 av 5 stjerner

Don't normally leave reviews not…

Don't normally leave reviews not because I don't want to just sometimes never think to do it. But my son got into tcg recently and we looked to start buying online and yeah I'm sure we all worry about making purchases but I can say without any hesitation that these guys are on the ball.ive had nothing but the best dealings with them so far. Everything we have ordered has basically been sent the same day if we have ordered early enough.i know this won't be the case all the time but it's the majority of the time. Point is if they can they certainly will. Have great confidence now after a number of deals that I can purchase anything from them regardless off cost and be super confident I'm getting looked after. Well dome to you and the team. Fantastic 🙏

4. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst company I ever seen

Worst company I ever seen, I ordered 6 stellar miracle booster boxes for the release dates, I just received 4 booster boxes so I run out so quickly, leaving customers without open more packs, I spoke with them and for the inconvenience they were going to put together with the 2 booster boxes left some extra things on it. And then they didn’t put any extra stuff for the inconvenience in the box. AVOID at all cost, do not recommend ❌⛔️

26. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

TERRIBLE service

I ordered some products from here 2 weeks ago, and they sent an email saying that 'My order is on the way' on the same day of ordering. 2 weeks later and it still says the royal mail are yet to receive the package. Appalling service considering they're based in the UK, and should not take this long to arrive. I emailed them over a week ago and not heard anything back. Some of the worst service I have ever experienced with TCG products.

25. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Silvermine

Svar fra Silvermine

Hello there,

We sincerely apologize for the inconvenience caused by the delay in your recent order. We understand how frustrating this must be and deeply regret any inconvenience this may have caused.

To rectify the situation, we have processed a full refund for your order. The refunded amount should reflect in your account within the next few business days, depending on your bank's processing times.

As a token of our appreciation for your patience and understanding, we would like to offer you store credits worth £5 for use on any future purchase with us. This credit will be automatically applied to your account and can be used at your convenience.

We value your business and are committed to providing you with the best service possible. If you have any further questions or need assistance, please do not hesitate to contact us at admin@silvermine.app

Once again, we apologize for any inconvenience this may have caused and thank you for your understanding.

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