SilentBall™ Academy Anmeldelser 

125
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Don't waste your money. The ball start to fall apart after few weeks of usage (on the mat, not improper use). The "Customer Care" is just sh*t, took them ages to reply, proposed to ship a new ball b... Vis mer

Vurdert til 5 av 5 stjerner

Great quality product. Reasonable delivery time and well packaged. My son loves this! Contacted customer services with a question and the replied with good time and they answered my question promptly... Vis mer

Vurdert til 5 av 5 stjerner

Ta piłka robi robotę !!!! Syn nawet ze złamanym palcem pozostaje w treningu. Cicha i w pełni imitująca prawdziwą piłkę do koszykówki. Mogę z całym sercem polecić zakup tej piłki. Nie będziecie zawiedz... Vis mer

Vurdert til 5 av 5 stjerner

A silent basketball is great because it makes almost no noise, so you can practice without disturbing anyone around you. It is perfect for indoor use, even in apartments or at night. You do not ha... Vis mer

Informasjon om virksomheten

  1. Basketballbane

Skrevet av virksomheten

SilentBall™ Academy is the world’s first noise-free, at-home basketball training program designed for young athletes. We blend physical tools and digital coaching to make elite-level skill development fun and accessible. Our mission is to redefine how young athletes learn basketball dribbling skills by making top-level training possible - anytime, anywhere, without needing a court or making a sound. Our goal is to empower the next generation to build confidence, discipline, and pro-level dribbling skills from home.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 62 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(125)

114 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Tech doesn’t work

While the physical equipment—the ball and mats—are decent quality, the product is significantly overpriced given the poor software experience. The app is non-functional, which defeats the purpose of the system, as the primary draw is tracking progress and providing an interactive experience for kids. I’m disappointed with this purchase and would advise others to look for alternatives that have reliable, working software.

6. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Be careful of additional custom charges!

Not once during the check out process were we informed the product would be shipped/coming from outside of the EU therefore resulting in a further £52 of custom charges. The Item was already £150, completely not worth it. Do check shipping and potential custom charges before purchasing so you also aren't stung. Never would have purchased had we known.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

10 jours après réception on ne sait…

10 jours après réception on ne sait toujours pas utiliser l app. Impossible de créer un compte. Le service client ne répond plus aux mails.
130€ pour une balle en mousse et un tapis avec quelques lignes dessus… ca fait très très cher!! Et mon fils très déçu, lui qui attendait son cadeau avec impatience!

28. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wrong ball format - no return possible

Wrong ball format was delivered and no way to get a return policy nor refund. Still waiting for cincrete feedback after several emails since a coyple of months... not acceptable

9. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SilentBall™ Academy

Hi John,

We are really sorry to hear this.

We’d love to help make this right. Please email us at info@silentballacademy.com with your order number, and we’ll look into the best solution for you, whether that’s guidance on the correct size, a return option, or another way to help.

We appreciate you sharing your experience, and we hope we can turn this around for you.

Vurdert til 4 av 5 stjerner

More about the app..

At first the app was a bit complicated, I wanted to create 2profiles for the kids.
They can’t switch between the profiles.
Day by day it gets more manageable, but not that intuitive as i imagined. The work out is well structured, it’s good that they can jump between the experience levels.

14. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I received a ball bigger than the one I…

I received a ball bigger than the one I ordered and they never replied to my request of changing the product. They have no customer service at all. I have not tried the app and I don't know if I will ever use the ball, as it is huge, but I am already very disappointed.

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SilentBall™ Academy

Hi Sara,

We are really sorry to hear this - receiving a ball that feels much bigger than expected is understandably frustrating, especially when you were excited to get started.

We’d love to help make this right. Please email us at info@silentballacademy.com with your order number, and we’ll look into the best solution for you, whether that’s guidance on the correct size, a return option, or another way to help.

We appreciate you sharing your experience, and we hope we can turn this around for you.

Vurdert til 4 av 5 stjerner

Regalo per il compleanno

Regalo per il compleanno di mio figlio di 11 anni. Gioca a basket da quando aveva 4 anni. Il prodotto è arrivato secondo previsioni. Il rimbalzo della palla non è il 90% di un pallone normale come pubblicizzato, è richiesto uno sforzo maggiore per spingere la palla, comunque con un pò di pratica ci si abitua. Ritengo sia un buon prodotto per allenarsi a casa ed integrare l'allenamento in palestra, mio figlio lo sta usando da una settimana con 4-5 set al giorno e sta gradendo. Non sono riuscito a trovare e scaricare la app da Google TV, quindi sto utilizzando il tablet.

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wrong ball sizes, no customer service respond

No response from customer service after 2 months (several mails has been sent), they banned me from Facebook after my comment and no solution is offered.

Their ball sizes don't match international standards. We ordered a size 6 ball along with the original order, but the ball that arrived was about the size of a size 7 (77 cm). Following customer service's instructions, we ordered a size 5 ball, but the one that arrived was 64 cm (I don't think such a ball size exists). I shared pictures of the balls sent, comparing them to the original basketball sizes, and requested a refund for my second order, specifically ask for a size 6 ball, but customer service hasn't responded for months. Although my son is very enthusiastic, he can't use the large ball effectively because he can't fit it between his legs, and the second ball is too small, so it doesn't bounce enough. The ball sizes listed on the website are simply non sense, unfortunately; however, the app is good. I want this problem resolved.

I wrote an email as they asked below; after 2 full weeks no feedback again. Unacceptable service.

1. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SilentBall™ Academy

Hi Burcu,

We are really sorry to hear this - receiving a ball that feels much bigger than expected is understandably frustrating, especially when you were excited to get started.

We’d love to help make this right. Please email us at info@silentballacademy.com with your order number, and we’ll look into the best solution for you, whether that’s guidance on the correct size, a return option, or another way to help.

We appreciate you sharing your experience, and we hope we can turn this around for you.

Vurdert til 1 av 5 stjerner

No consigo meterlo El programa en el…

No consigo meterlo El programa en el móvil y no tengo la facilidad de meterlo en el ordenador

27. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SilentBall™ Academy

Hello!

Have you already contacted our customer support team for assistance? Please email us at info@silentballacademy.com, and we’ll be happy to guide you step by step so you can get everything working on your mobile.

Thank you for letting us know - we’d love to help you get started.

Vurdert til 1 av 5 stjerner

No sirve para nada

La publicidad es engañosa, la app no es tal, son solo vídeos grabados que hay que repetir, nada de interacción ni valoración de la evolución.
La atención al cliente nefasta, y no te devuelven nada, porque no es reembolsable ni las licencias ni los calcetines y además te cobran gastos de gestión de devolución.
UN FRAUDE TOTAL

26. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SilentBall™ Academy

Hola,

Sentimos mucho que tu experiencia no haya sido la esperada. Entendemos tu frustración con la app, el proceso de devolución y la atención recibida.

Nos gustaría revisar tu caso personalmente. Por favor, escríbenos a info@silentballacademy.com
con tu número de pedido para ver cómo podemos ayudarte.

Gracias por tu feedback; lo tomamos muy en serio.

Vurdert til 1 av 5 stjerner

The ball started falling apart after…

The ball started falling apart after just three weeks of home use. It's no different from the Temu balls. No customer support replay.

20. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SilentBall™ Academy

Hello Mark,

We’re really sorry to hear this happened after only three weeks of home use. That’s definitely not the experience we want you to have with our product.

We’d love to take a closer look and help make this right. Please email us at info@silentballacademy.com with your order number and, if possible, a photo or short video of the issue with the ball. Our team can then review it and find the best solution for you.

Thank you for bringing this to our attention - we appreciate the chance to help.

Vurdert til 1 av 5 stjerner

I am extremely disappointed


I am extremely disappointed with this purchase. The product quality has been far below what was advertised — the ball began falling apart after only a few weeks of gentle use on indoor wooden floors. The play mat and the app have also proven to be unusable and offer no real value. I have now spent £160 for an item that is faulty and not as described.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til SilentBall™ Academy

Svar fra SilentBall™ Academy

Hi Ieva,

We’re truly sorry to hear how disappointed you are with your purchase. A ball falling apart after only a few weeks of gentle indoor use is not the standard we aim for, and we understand how frustrating it must feel after investing £160.

We’d really like to review this properly and help find a fair solution. Please email us at info@silentballacademy.com with your order number, along with photos or a short video of the ball.

This will help our team assess what happened and support you as quickly as possible.

Thank you for sharing this feedback. We take product quality and customer experience seriously, and we’d appreciate the chance to make this right.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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