Sigma Sports - Oakham Anmeldelser 

583
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

South Street, LE15 6HY Oakham, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Outstanding customer service, attention to detail and mechanical competency. I purchased my new bike through cycle to work from Sigma Sports in their Oakham store. The C2W process was made super sim... Vis mer

Vurdert til 5 av 5 stjerner

The team at Sigma in Oakham are great.. Really helpful and knowledgeable. Thanks for all your help ‘Young’ Will during the sales process of my new bike and Joshua for overseeing the collection in Will... Vis mer

Vurdert til 4 av 5 stjerner

Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no... Vis mer

Vurdert til 5 av 5 stjerner

I recently visited Sigma Sports Oakham, and the customer service was absolutely outstanding. From the moment I walked in, the team made sure I had everything I needed, taking the time to understan... Vis mer


Informasjon om virksomheten

  1. Sykkelbutikk
  2. Butikk med sykkeltilbehør
  3. Løpeutstyrsbutikk

Skrevet av virksomheten

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Skrevet av virksomheten

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Kontaktopplysninger

  • South Street, LE15 6HY, Oakham, England, Storbritannia

  • 0333 006 8833

4,9

Enestående

TrustScore 5 av 5

583 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(583)

3 188 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Will was superb from start to finish

Will was superb from start to finish, helping me choose the right bike explaining the pros and cons, keeping me updated on progress and a great handover, excellent service, thank you Bob

25. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I travelled up from London specifically…

I travelled up from London specifically to visit Sigma Sports Oakham after a personal recommendation, and I am genuinely glad I did.

I booked a bike fit with Andrew Shore and, as a complete day-one beginner to cycling, I wasn't entirely sure what I was walking into. Andrew made it comfortable straight away. He was calm, friendly, and very generous with both his time and his knowledge, without ever talking down to me or overcomplicating things.

What stood out most was how well he listened. He took the time to understand what I wanted from cycling and where I am actually at, rather than where I might end up someday. Everything was explained clearly and practically, which made a big difference as someone new to all of this.

Crucially, there was no sales pressure at all. I never felt like I was being nudged towards upgrades or bundled into buying things I did not need. That lack of pressure made the experience far more relaxed, and it is the main reason I would happily go back.

A very solid, reassuring experience overall. If you are new to cycling and want honest advice rather than overly sales-driven, I would strongly recommend Andrew and the Oakham team. They know what they are doing!

17. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I usually love visiting Sigma Sports…

I usually love visiting the Sigma Sports Oakham store, normally very attentive and polite. This mornings experience went in reverse… I was ignored for several minutes waiting at the counter whilst there was staff free throughout the store. Then a Sigma assistant finally walked up to the counter where I attempted to make eye contact, and I even said “Hi”, only to be blanked as if I was invisible. He walked past me twice ignoring me completely. I eventually got served by the chap manning in the Service Workshop counter who was really pleasant. The assistant that had ignored me previously finally said hello but their tone and body language was not approachable and pleasant, which like I’ve said is completely out of the ordinary experience I usually have. Hopefully just a blip in an otherwise pleasant history.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sigma Sports - Oakham

Svar fra Sigma Sports - Oakham

Hi Lewis

Thank you for taking the time to share your feedback, and for your continued support of our Oakham store. We’re very sorry to hear that this visit did not reflect the high level of service you’ve come to expect from us.

We have reviewed our store CCTV footage from the time of your visit and can see that the store was extremely busy. At that point, all members of staff were assisting other customers, and you were served as soon as a team member became available. During your time in store, you were acknowledged by three different staff members on separate occasions to ensure you were aware you had been seen.

That said, we fully understand how frustrating the situation must have felt, particularly if the acknowledgement or body language came across as dismissive. This was certainly not our intention and is not the standard we aim to deliver.

At this time of year we are operating on lower than usual staffing levels during particularly busy periods, and unfortunately this was a brief blip during a very high-pressure moment. We sincerely apologise for any inconvenience or disappointment caused and appreciate you highlighting this so we can address it with the team.

We’re pleased to hear that you were eventually assisted by our workshop colleague and hope we can welcome you back soon to provide the attentive and friendly service you usually experience.

Many thanks,

Zoe
(Oakham Store Manager)

Vurdert til 5 av 5 stjerner

Easy and reassuring process from start to finish

Kane was really communicative throughout the whole purchasing process, very prompt to respond to queries. I collected the new bike today, it was very carefully fitted, seat height, pedals, etc. and with every aspect clearly explained, and no condescending comments, despite my lack of technical bike knowledge! Really helpful with the finance process too. Would definitely recommend. The bike is quite pretty and shiny too!

23. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service

Didn't have item in shop but Will was very helpful and ordered for me to hopefully be delivered before Xmas .

19. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sigma Sports Oakham

First class service from start to finish. I was interested in purchasing a Pinarello. Will was fantastic at providing quick feedback to my questions and very supportive throughout. He made the whole ordering process easy and assured me I was in safe hands. Coming from Scotland I was apprehensive travelling 6 hours each way but I had nothing to worry about. On the day Uldis was excellent and took time at every stage of the fitting process to make sure that I had the bike set-up for me. A very personal experience which really made the day very special. The mechanic also quickly adjusted any changes identified by Uldis which on the day was brilliant.
Both Will and Uldis really set the benchmark that any other cycle shops can only dream of emulating. I would have no hesitation to travelling that same distance again for any future purchases.
My wife and I would also like to thank Stevie Nicks who enhanced the customer experience. Many thanks to the team at Oakham, you all surpassed my expectations. Many thanks.

6. desember 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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