Sigma Sports - Hampton Wick Anmeldelser 

Excellent gear & delivery + online usage of the cycle to work voucher was very convenient. But slightly disappointed by the bike build and change of products from what stated and shown as being included on the website.

The build was slightly disappointing, as it came with the checked certificate, but I had to reposition the disc brakes upon setup.

Then the mismatch between order & delivery was the change in tyres. I understand that manufacturers can change products and product availability varies, but then tell me! Don't just sit on it and wait for a disappointed and confused customer!
An alternative product that matches the aesthetic - rather than the new manufacturers product that would essentially be the same spec, but with a different aesthetic - would have been a very nice proactive ask to have received, and i think for the sake of ~£10/tyre, not particularly tasking.

James Allix Made the whole experience of being fitted for the bike and purchasing stress free and very easy. James is an asset to the team and a lovley bloke. Thanks very much!

Great service from order to fitting.

Very efficient service as always. Very helpful staff on the service desk and would definitely recommend

Excellent explanation of all the options.

Eddie gave us a great explanation of the all the options for replacing our tyres for our planned bikepacking ride (1000 miles). We could not have had better service.

I had a bike fit with Salvatore and he was absolutely excellent. He took plenty of time to understand the issues I've been experiencing and what I wanted to achieve through the bike fit. He was super knowledgeable and since making the changes I have felt a huge difference in terms of both comfort and performance on the bike. Many thanks!

Not for the first time Eddy went the extra mile keeping my 40+ yr old fixed bike on the road. Cheers CharlieC

Order and pick up process were both faultless and very smooth. Best part was the chat I had with Ben upon collection, he was so supportive and encouraging it was fantastic. This purchase is going to get me back in cycling, and he picked up on this right away and was so kind and generous with his advise and words of support. Thank you Ben!

Knowledgable and friendly team. Great for bike service and have bought x3 bikes from them over the years plus a lot of kit.

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop). He also showed me how to use a tool I'd bought but couldn't quite figure out, and he gave me tips on sleeping for a pending 600km ride this weekend (which I was worried I wouldn't be able to do). Many thanks!

great tool set as a special gift, arrived on time on the next day service

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to consider options as they did not have the full range of colours in stock there. Ordered online & received within a few days. Very pleased with purchase & experience.

Came collected my cube agree c:62 pro
Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re around the area pop into this wonderful Bike Shop and help yourself to a free coffee and a chat

very pleased item in stock kept up to speed on delivery well packaged helmet very nice red colour tank you sigma sport

Helpful friendly and air-conditioning

Customer service was excellent. Mathew made me feel comfortable, offered detailed advice and was through during the bike fit when I was collecting my new road bike.

Salvo was excellent!

I have a very good understanding of bike fits or so I thought and Salvo explained things to me in such a way it really opened my eyes and made a lot of sense.

In the end I could really feel the power difference in my pedalling and far more comfortable in my on bike condition.

I would highly recommend going to see him if you want to maximise your efficiency and comfort on the bike.

James was extremely generous with his time, to ensure that I bought the right bike and it was set up exactly as I wanted. I am so pleased with the service Sigma provided.

Graet customer care, friendly staff, very informative.