Shurgard Self Storage - South Croydon Anmeldelser 

Hugely overpriced, refuse to replace the light for the unit - health and safety problem, it's dangerous in the unit in near total darkness, yet paying £300 pcm for a space the size of a shed. When speaking to the team at the unit told they will not fix the light - time to move to a service provider offering service at a reasonable price

Update following Shurgars response - despite claiming here the light will be fixed, this is untrue, and verified with the manager at the branch again yesterday- ‘we will not fix any of those lights’

Great staff,very friendly and helpful . always polite when answering question and giving information.

Anthony was very friendly and helpful. Great service!

Good support. Matt was helpful and made life easy to sort things out, storage was all kept in good order and safe throughout

Matt, Darren and Kieran have been amazing, I have 5 units now with them, they have been outstanding with their service, Very helpful.

Thank-you so much

Customer service was exceptional. Detailed discussion over the various choices of storage and extremely helpful in answering all my questions.

Super happy with the customer service i received yesterday from the staff member at the desk. He was super helpful, patient & informative. Will definitely recommend shurgard south croydon to friends & families.

Absolutely fantastic service at Shurgard South Croydon. Matthew was so friendly, professional and helpful, making the whole process incredibly easy and stress-free. It’s clear they genuinely care about their customers. Thank you for such a wonderful experience!

Matthew was exceptionally helpful and super friendly. Shown the unit a few times amd made me feel confident before finalising the booking in September 2026. He is an asset to shurgard.

We’ve used Shurgard for several years, and it’s all been great! Location, cost, access has all been wonderful, and when we lost our keys, Matthew was super responsive and helpful.

A solid place, clean, spacious and secure; but it's the amazing people who make the all important difference.

For me, any business will be down to its people, and the on-site staff (Matt and the team) have consistently displayed great qualities.

Highly recommended.

Kal.

Matthew provided a great onboarding experience. Told me everything I needed to know and all in all a great experience

Nice staff, explained everything in the way that I need!! 🙌🏻❤️

Very helpful courteous manager. Instructions were clear and everything just worked. Unit spotlessly clean.

Matthew (South Croydon branch) extremely helpful.

Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to view both units, and explained the opening hours, pricing and promotional offers

Price for size - praying it doesn't rise too much!! 😵‍💫
Staff are professional and friendly
Location
Great size for storage of my goods

Very good customer service and everything well explained