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Shurgard Self Storage - Kensington Anmeldelser 109

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TrustScore 5 av 5

4,8

Utleielager
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Beliggenhet

Bytt filial

185 Freston Rd, W10 6TH London, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a great experience using this storage facility. The unit was clean, secure, and easy to access whenever I needed it. A special thank you to Ray and Michelle, who were both incredibly friendly, p... Vis mer

Vurdert til 5 av 5 stjerner

It was nice and easy. Well explained by Alex on security, times of opening hours to access storage and office opening hours. Contracts were all done online and emailes which was great. Keenan and Ale... Vis mer

Vurdert til 5 av 5 stjerner

Shurgard Kensington is the best place for storage in London. I would highly recommend Kapil who was so nice and explained everything about the storage to me. Will definitely recommend everyone to go t... Vis mer

Vurdert til 5 av 5 stjerner

Thank you Keenan for your help. Excellent customer service he went through ever detail with me and made sure I understood what I was signing. Would highly recommend

Informasjon om virksomheten

  1. Utleielager
  2. Oppbevaring
  3. Lager

Om Shurgard Self Storage - Kensington

Skrevet av virksomheten

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Skrevet av virksomheten

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Kontaktopplysninger

  • 185 Freston Rd, W10 6TH, London, Storbritannia

4,8

Enestående

TrustScore 5 av 5

109 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Super efficient - many thanks to Michelle

Thank you so much to Michelle at the Kensington storage facility. She showed great generosity, efficiency and professionalism, and sorted out my unit access query. Michelle’s help was most invaluable (especially at a stressful time), and I’m genuinely grateful to her.

28. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had a great experience using this…

I had a great experience using this storage facility. The unit was clean, secure, and easy to access whenever I needed it. A special thank you to Ray and Michelle, who were both incredibly friendly, professional, and always willing to help with any questions I had. Their excellent customer service really made the whole process smooth and stress-free. I also appreciated how well-maintained the entire site was—it gave me real peace of mind knowing my belongings were in good hands. Overall, a reliable and hassle-free service that I would definitely recommend to others.

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service from Ray at Shutgard – Highly Recommended

I’ve had a consistently great experience with Shutgard Self Storage, and Ray in particular deserves special recognition. From the start, he’s been helpful, reliable, and genuinely customer-focused. He took the time to explain everything clearly, offered flexible options to suit my needs, and always responded quickly to any questions or concerns.

The facility itself is clean, secure, and well-maintained — but it’s Ray’s professionalism and friendly attitude that really sets Shutgard apart. You feel like you’re dealing with someone who actually cares, which is rare these days.

Highly recommend Shutgard — and if you deal with Ray, you’re in very good hands.

29. juni 2025
Vurdert til 3 av 5 stjerner

At least I got my refund back

It took two months to get an answer from the person in charge to get the refund of my train due to a delay on their side to retrieve my belongings... but I least I got it now.

24. mars 2025
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Svar fra Shurgard Self Storage - Kensington

Hello GA, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Vurdert til 1 av 5 stjerner

Ok been using Shurgard KENSINGTON for …

Ok been using Shurgard KENSINGTON for over 15 years on and off - needed storage at Kensington for under a month - £1 first months rent highly visible - moved out within period now charging me £175 because no written notice given or explained - basically you need to give notice the same time you take out the £1 a month contract- NOT EXPLAINED BY THE STAFF WHO SERVED ME ON THE DAY I TOOK OUT THE CONTRACT/ SHURGARD-I recommend all my business colleagues to use your services but now I don’t have that confidence- SHURGARD I WILL REMOVE THIS REVIEW IF YOU CAN CONSIDER MY CASE THANKS JASON

7. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shurgard Self Storage - Kensington

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

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