Shurgard Self Storage - Bristol Anmeldelser 

We used the Longwell Green branch during and after our house move. The facility is first-class and proved to be invaluable. The units are quick and easy to reserve, clean and competitively priced. Admin is very straightforward through the app. The security system in place is reassuring and easy to use but also flexible to enable shared access with family members. Times for access are also really convenient. Customer service and support from Nikki and Paige was exceptional. They are both very good at what they do. Would not hesitate to recommend.

Staff really friendly and helpful. We have been helped by both Paige and Nikki, both of whom were remarkably professional and pit us at our ease, all the while being incredibly patient as we struggled with technology!
Thank you

Nikki was very helpful and efficient a very good experience all round.

I went into the LWG branch today and Nikki was fantastic. She asked me about the items I would need stored, explained about the unit sizes and security measures and then showed me inside a unit that was perfect. Booking was really straightforward and Nikki was so helpful. Thank you!

Paige the manager and her staff went above and beyond they all were fantastic

We don't generally get excited about storage, but this place fits our needs perfectly, and a decent annual lease price, and the option to use private insurance. Highly recommended!
Very pleasant staff [managed by Paige]

I booked a Shurgard unit on a weekend to support with moving house. I used the online process to do so, which was very easy to navigate.

As the office was closed, I was concerned about how long it would take for me to be able to access my unit, but within an hour I was informed that my unit was ready and I accessed it the same day.

The app made entering the building easy and the facilities were well kept and clean.

On the Monday, the staff at the unit called and emailed to follow up on my experience.

All in all, it has been a great experience and I would recommend, especially given the reasonable pricing.

Absolutely brilliant service from start to finish very clean and well kept communication was a1 and lovely friendly staff will use again in future if needed

Nikki was absolutely brilliant and such a pleasure to deal with. She helped us with our storage needs and made the whole process smooth, easy, and stress-free. Her kindness, professionalism, and willingness to go above and beyond were truly appreciated. She was incredibly helpful, patient, and knowledgeable, answering all our questions with a smile. We couldn’t have asked for better service. Thank you, Nikki, for your outstanding support – you are an absolute star!

great help making my storage easy and manageable

Had a few question regarding our unit. Nikki was super helpful and lovely. Couldn’t reccomend enough

Nicky and Paige in the Longwell Green branch are sooo helpful, thank you once again for all your help with our storage.

Paige and Nicky have been amazing and have helped us massively - we have not even considered moving due to the support they provide us with. We cannot recommend enough!

Paige and her team are very helpful, always on hand for assistance and a credit to Shurgard.

Very pleasant experience and easy to set up, friendly and helpful staff Nikki and Paige

Helpful and accommadating. Always ready to assist

Been abroad for 2 years and Nikki still remembers me today. She sorted out my problem quickly and efficiently and explained the usage of the app clearly and precisely.

Walked in to have a look. Nikki was incredible and took me on a tour of the site, detailing all of my options and providing advice. She was upfront about costs and helped me get the best unit for my situation. Really flexible plans that can be adjusted for you.

Nikki was a great help. She gave me a tour of the different size containers and was very up front with prices. I was very impressed with the quality of the site and the costs.

I rented a unit in Bristol, went through a ID verification process online and then also paid and received an email with confirmation of rental. Soon after I was bombarded with phonecalls and emails from the Bristol office asking for scans of ID documents and household bills etc. even though I had verified ID and address online. The office employee then terminated my contract unilaterally because I questioned their policy. Shurgard shows a very Inconsitent and unsecure handling of data.