Shopzoco Anmeldelser 

15
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

15 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 57 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(15)

9 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Cannot contact them about return

I ordered a beautiful dress for homecoming for my daughter. It was beautiful but it did not fit right. I returned it right away within the return window. And the return was accepted but I never got a credit or anything. When I logged back into my account it showed the issued me a gift card I have searched my email and every folder in it and I never received the gift card email. I emailed them about this issue a few times asking how I can use the gift card I even had a gift card ID on my account on shopzoco.com but I have still never received a response.

7. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Hi Wendy,

We’re so sorry for the trouble here! That sounds incredibly frustrating, and we hate that this was your experience.

I’d like to get this sorted out for you ASAP. Could you please email me directly at madee@shopzoco.com with your order information? I’ll look into it and make sure everything gets taken care of, and you receive your gift card.

Thank you for bringing this to our attention!

Warmly,
Madee, zoco team

Vurdert til 2 av 5 stjerner

I’m on my 4th return trying to spend…

I’m on my 4th return trying to spend the gift card since I cannot GET MY MONEY BACK. A gift for my daughter. We’ve tried 4 dresses, 2 sweaters, a top and now I’m stuck with the same amount to spend . The quality isn’t consistent, they sell no accessories to use up the gift card and my daughter didn’t like any of the clothes. Stuck. Stupid. And it’s $17- $25 to return anything to them. Skip this site. The clothes are not worth it.

24. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love zoco

I love zoco! I couldn't find anything to wear to my family pictures at 2 months postpartum and I emailed asking for suggestions and decided to get their daymaker dress. I almost cried when I tried it on, it was amazing. I now own 4 daymakers and can't wait to get another!

1. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Haley,

Thank you for sharing your experience with us! We’re honored that our Daymaker Dress was part of such a meaningful moment for you, + we’re delighted that you felt confident + comfortable in it. We truly appreciate all the love + support!

-Madee, zoco team

Vurdert til 5 av 5 stjerner

Good quality

I have a ton of items from this store and have worn them over and over again, and they have held up amazingly. I never leave reviews but this store is my favorite!

18. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Katelyn,

Thank you so much for your kind words! We’re thrilled to hear you’ve loved your pieces and that they’ve held up beautifully. Your support truly means the world to our team!

-Madee, zoco team

Vurdert til 2 av 5 stjerner

Small sizing / Terrible Return Policy

I am a standard size XL/14-16. I ordered two dressed in size XL that were at least 3" from being able to be zipped - they run extremely small. When I went to return my dresses, they told me that the return for one dress was rejected because it had obviously been worn. I wore it for less than two minutes to try on - it was way to small for me to wear ANYWHERE. Do not order. Slow shipping, terrible return policy.

12. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Hi Ashley,

Thank you for taking the time to share your feedback. We’re sorry to hear how frustrating your experience was, especially when sizing and returns didn’t go as expected.

We try our best to include detailed measurements in each product description to help with sizing decisions, and our team is always happy to help answer fit questions before and after ordering. That being said, we know fit can still be tricky, and we’re sorry this didn’t work out for you.

Our returns team carefully reviews all items to ensure they meet our return guidelines. If we were incorrect in our assessment of the returned item, we absolutely want to make that right. Please feel free to reach out to us directly with your order number so we can take another look together!

—Madee, zoco team

Vurdert til 1 av 5 stjerner

Terrible company

Terrible company. Ordered a dress for my baby shower, tried it on once, didn’t work. When I sent it back, I was told I had to pay for shipping it back ($15) and then when they received it, they said it came back in unwearable condition?? It still had tags on and I NEVER WORE THIS DRESS. The email also made up that there were deodorant stains embedded in it. Also, the dress was terrible quality in person for a 90 dollar dress??

9. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Hi there — we’re so sorry to hear that this was your experience, especially around such a special moment like your baby shower. That’s truly not what we want for anyone who shops with us.

We do want to share that our return policy and return shipping fees are clearly stated on our website, including that return shipping costs are the responsibility of the customer. That said, we understand your frustration, and we never want anyone to feel misled.

Regarding the condition of the return, our team carefully inspects all returned items to ensure they meet our return guidelines. If there was any error or misunderstanding on our part, we absolutely want to make it right. We’d love the opportunity to look into this further and help resolve it for you!

Please feel free to reach out to me directly at madee@shopzoco.com with your order number so we can review everything together. We genuinely appreciate you taking the time to share your feedback, and we hope we can work toward a better resolution.

—Madee, zoco team

Vurdert til 1 av 5 stjerner

Would be 0 stars if possible

Would be 0 stars if possible. DO NOT ORDER. Horrible customer service. You have to pay to return an item for store credit. SCAM. The items are made of 100% rayon.

18. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Hi Rachel,

We’re so sorry to hear you feel this way. We always want our customers to have the best possible experience, and we understand how frustrating it can be when expectations don’t align.

For transparency, our return policy is outlined before checkout, and customers must agree to it before completing their order. As stated, returns are accepted for store credit, and return shipping is the responsibility of the customer.

We also want to assure you that all fabric compositions and material details are clearly listed in each product description so that customers can make fully informed decisions before purchasing.

We truly value your feedback and will continue striving to make our shopping experience as clear and enjoyable as possible.

—Madee, zoco team

Vurdert til 1 av 5 stjerner

No refunds, no exchange

Received multiple targeted ads for a “Daymaker” dress from this brand. Finally bought it. When received it smelled gross and chemically. The dress was such an unflattering shape and plastic material. They don’t offer refunds (ever) so I was willing to take a store credit to try something else. Because I used a coupon they would not let me return for store credit either. Instead they only offered to have me pay to mail the dress back for the same dress in a different size and they said they would invoice me for the cost of shipping the new dress. Absolutely ridiculous and terrible customer service. Will never purchase from there again.

18. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

return policy sucks, cheap made dresses

I ordered without checking the return policy - they will not give you your money back + you need to ship the stuff back by yourself (25 $ with tracking number)
the dress I ordered was not in a good quality - it was 100 $. tbh I would not recommend this shop because they give a shit about their customers. I am an XXXL Girl and I can't find anything I their shop I like - now I need to spend 200 Dollar for clothes cheap made and I don't want.

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered a dress from them and quickly…

I ordered a dress from them and quickly after realized I wanted a smaller size. I emailed them and they got back to me within a day and were able to fix my order before it shipped. The dress was beautiful and great quality!

9. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Hi Natalie! Thank you so much for your sweet review! We’re so glad we could catch your order in time and get you the size you needed. And even happier to hear you loved the dress once it arrived! Thanks again for your support!

xo,
Madee, zoco team

Vurdert til 1 av 5 stjerner

YOU CAN NOT GET AN HOLD OF ANYONE!

YOU CAN NOT GET AN HOLD OF ANYONE!! NO PHONE NUMBER IT IS LIKE THEY ARE HIDING!!! ONLY CREDIT RETURNS AND YET YOU ANNOTUSE YOUR RETURN CODE

16. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shopzoco

Hi Susan, thank you for your feedback! We’re sorry to hear about your experience— we never want our customers to feel ignored or stuck.

While we don’t offer phone support, our customer service team is available during business hours and responds quickly via email. If you’re having issues using your return code, we’d love the chance to help get that sorted for you— reach out to us at hello@shopzoco.com.

We appreciate your review and are here to help however we can!

Best,
Madee, zoco team

Vurdert til 1 av 5 stjerner

The dress was extremely cheaply made…

The dress was extremely cheaply made and it was 150$!! That is unbelievable. I was just trying to find a dress for a wedding and it felt like a parachute. Not everyone has unlimited money to spend on cheap merchandise! Don’t shop here.

17. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered a dress from shopzoco and it…

I ordered a dress from shopzoco and it was way too large for a small. I simply returned it after only trying it on and asked to do an exchange and they said it was unreturnable in the condition I sent it. I hadn't even worn it. Tags remained on it etc. Do not order from them as they dont stand behind their product even when wanting to do a simple size exchange. Very unethical company.

9. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutley horrible customer service

Absolutley horrible customer service!

Refund policy is a joke! Had they actually answered in a timely manner I would have actually exchanged for a different dress. Instead they sat around on my money and then decided to only refund a portion, then proceeded to block me.

23. september 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv