Logoen til Silkie
Besøk nettstedet

Silkie Anmeldelser 

38
•
TrustScore 4.5 av 5

4,6

Butikk med hårprodukter
Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I purchased a brush some time ago, my daughter saw it and was blown away so I ordered one for her, she was pleased,Speedy delivery

Vurdert til 5 av 5 stjerner

The true review of a company is when something goes array as per my first order due to festive postal delays, and auto emails asking how I was finding my order before it arrived. I initially thought... Vis mer

Vurdert til 5 av 5 stjerner

Purchased the brush & very pleased with it. Very good quality, quick delivery & easy to order. Look forward to seeing some new colours.

Vurdert til 5 av 5 stjerner

Absolutely love my silkie brush. Its such good quality. Love my hairbands too. Will be purchasing more brushes for family members

Informasjon om virksomheten

  1. Butikk med hårprodukter
  2. Silkebutikk

Skrevet av virksomheten

One stop shop for your haircare accessories. We believe haircare doesn’t have to be complicated. Established in 2020, we’ve maintained our minimalistic approach to haircare, by creating simple haircare tools & products - we are on a mission to create a seamless and effective haircare routine which is easy to achieve. Disillusioned with spending so much time and money on products that just didn’t work, we saw an opportunity to create products that will deliver what they promise. With this in mind, we designed functional, game-changing haircare tools, taking up minimal space on your vanity whilst still looking pretty! Silkie strive to give everyone the gift of beautiful hair without the hassle

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

38 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(38)

17 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

False claims everywhere

I have a left review on their website after my purchase but they did not publish it which raises a lot of red flag and supports my initial thoughts about their falls claims all over the website.

I have purchased a “boar bristle brush”. Real boar bristle brushes are expensive so I was keen to try this affordable one. When the brush arrived, I could see straight away it’s not real boar bristles.

After I complained they sent me an email telling me how they ethically source real boar bristles etc. totally nonsense. I’m a hair dresser… I know my brushes! They probably just source it from China and repeat whatever heir supplier tells them.

They also make wild claims saying they sold over 1.000.000 brushes… yeah right. Another red flag!

Overall that’s not a good look and while I was tempted to buy one of their silk pillowcase, I’ll look somewhere else because it’s probably satin and not silk.

7. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Silkie

Svar fra Silkie

Dear Nadia,

Thank you for taking the time to share your feedback. While we welcome honest input, we’re concerned by the number of unverified and misleading claims in your review, and we feel it’s important to clarify a few key points — both for transparency and for the benefit of future customers.

Firstly, your original review was not published on our website because it could not be linked to a genuine order — a common and fair practice used by most online stores, including Amazon. This is in place to ensure that all reviews reflect verified customer experiences. Despite this, we still reached out to you directly on 7th April to request your order number so we could help. Unfortunately, we did not receive a reply.

Silkie is a female-founded, independently run brand built on trust, transparency and a genuine love for creating products that make haircare feel effortless and luxurious. We take great pride in our customer experience and were disappointed by the tone and content of your review.

To clarify your concerns:

– Our Ultimate Smoothing Brush is accurately described on our website as containing a blend of natural boar bristles and nylon pins — combining the shine-enhancing benefits of boar bristles with detangling functionality. These bristles are responsibly sourced, and we are always happy to answer customer questions about our materials.

– The claim that Silkie has served over 1,000,000 customers refers to our entire product range, across our website, Amazon, and trusted retail partners — not to one individual product.

– Our silk products, including pillowcases and scrunchies, are made with certified 100% pure mulberry silk. We do not use or substitute satin. We are OEKO-TEX certified and work with reputable suppliers to ensure quality and authenticity.

It’s unfortunate that these points were misrepresented, especially when we had attempted to engage with you privately to resolve the issue. If you would still like support, we are here to help — but it’s important to us that our community sees the full picture.

Warm regards,
Sarah

support@shopsilkie.com

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv