Free Spirited Clothing Anmeldelser 

1 733
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Valerie is a wonderful customer support rep! She is SO quick to respond, even during after hours/weekends. I'll be honest that at first, I thought she was an AI bot solely because of how lightning fas... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service! Excellent quality tees, beautiful, vibrant colors I saw some folks reviews , Complaining about the membership fee, they acted surprised.. iT CLEARLY States IN THE Pa... Vis mer

Vurdert til 5 av 5 stjerner

To be honest, I wasn't expecting too much, because I ordered from Facebook, and I haven't always had a great experience there. But the order came incredible fast, ran true to size, looked nice, and th... Vis mer

Vurdert til 5 av 5 stjerner

My credit card was charged multiple times for a membership fee. When I realized it and contacted the company, they promptly provided me a full refund (in under six hours) , which I greatly appreciated... Vis mer

Informasjon om virksomheten

  1. Klesbutikk
  2. Kjolebutikk
  3. Butikk for klær i store størrelser
  4. T-skjortebutikk
  5. Dameklesbutikk

Skrevet av virksomheten

Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 733)

1 298 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I misunderstood their website and…

I misunderstood their website and accidentally signed up for some kind of membership... It was a misunderstanding on my part but they were happy to help me correct it by sending me a prepaid Visa for the amount that they had taken out of my account... And then they cancel my accidental membership LOL.. honest and great company

8. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Secret monthly “membership fee”

I ordered and paid for 3 shirts in June. Received my shirts. In July and August they charged my debit card $26.88. For nothing! I look into it and they called it a “membership fee”. That’s crap. The company is misleading!

10. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

They were very fast with their response…

They were very fast with their response and also made sure my questions were answered. Very knowledgeable and professional. Definitely appreciated the response time becuase my issue was about my address. Would definitely buy from them again! Thank you for all that you do

8. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Promptly Handled Misunderstanding

I had originally misunderstood the membership program that Free Spirited offers. The customer service staff was able to educate me about how it works and work out a deal with me to make it a win-win. Very helpful staff and very responsive. After dealing with a good number of online retailers in the past without such positive results, it's nice to see a company that shows its high regard for customers. Their products are quality too and I will be checking their website often. My compliments to this business

7. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Will not order again. Deceptive.

Not really what I expected. The shirts were cotton but the tiedye colors weren't vibrate or what was posted. The neck holes are small. I had to strech it, my sister even said it looked uncomfortable. I can see a man have trouble with this. Fit was awkward but for the price, I kept the two I ordered. Then I found I paid a dollar more for only XL. I read on reviews to order a size up. A large would have not fit. It claimed they were a name brand cotton Tshirt. It was not, a company I never heard of. Didn't even have a Free Spirit tag. Usually, you are only charged more for 2X and up. Read they shrink on washing, I have not washed these yet. THEN I found a charge for 25.95 on my card. I did not make another order. I learned from Google the company, Free Spirit, automatically signs you up for a reoccurring subscription fee!! Absurd! They claim they are closing?? Then why a reoccurring subscription charge?? Very fishy company!!
Will not order again.

22. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Free Spirited Clothing

Svar fra Free Spirited Clothing

Hi Jode,

We’re sorry to hear about your disappointment and appreciate you sharing your feedback.

We want to address your concern regarding the $24.95 charge. This charge is related to the Free Spirited Insiders Membership. The membership details, including the recurring monthly fee and benefits, are disclosed on our website and during checkout before an order is completed.

We understand that you may not have intended to continue with the membership, and we’re sorry for any confusion. Our goal is never to leave customers feeling surprised by a charge.

Our team has attempted to reach out and request your information so we can locate your account, review the details, and assist you properly, but we have not yet received the information needed to investigate further.

Regarding the shirts, we’re sorry they did not meet your expectations. We take feedback about sizing, fabric, and product descriptions seriously and appreciate you bringing this to our attention.

Please reach out to our support team with your order details or the email address used at checkout so we can review your account and help resolve your concerns.


Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Vurdert til 3 av 5 stjerner

Different than Expected

I really loved the picture on the website for the Siren shirt. When I received my order, the colors were not like the picture. The shirt reminded me of the Slushie style instead.

26. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Free Spirited Clothing

Svar fra Free Spirited Clothing

Hi Jackie,

Thank you for sharing your feedback. We’re sorry to hear that the colors of your Siren shirt were different from what you expected.

Because each of our shirts is hand-dyed, every piece is unique and can have natural variations in color, pattern, and intensity. The final appearance can also vary depending on lighting conditions, screen settings, and how colors appear in photos compared to how they look in person.

We understand that the final result may not have been what you envisioned. If you would like to exchange your shirt, please reach out to our support team and we would be happy to help. We have attempted to contact you to request your order information so we can assist, but we have not received a response yet.

Please reply to our message with your order details, and we’ll be glad to review the best option for you.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Vurdert til 1 av 5 stjerner

mine are better

Facebook ripoff!!
didnt realize i was buying 3 identical muddy colored shirts.

and now I'm getting spammed every day.

Tie-dye isnt rocket science. I've played with Dharma stuff .

no more effin' spam youu rude boorish salesmonger.

I unleash my bowels in your generalk direction

5. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Free Spirited Clothing

Svar fra Free Spirited Clothing

Hi Joi,

We’re sorry to hear that you were disappointed with your Mystery Tees.

Mystery Tees are selected at random from the designs available during that monthly rotation. Because multiple Mystery Tees were ordered within the same rotation period, they may come from the same available batch. That said, we understand the frustration of receiving identical shirts when you were expecting more variety.

We have been reaching out to you directly about this so we can help make it right, including reviewing exchange options and addressing your email preferences. Please reply to our email so our support team can assist you further.

Best,

AbbyCustomer Support ManagerFree Spirited ClothingShopFreeSpirited.com

Vurdert til 1 av 5 stjerner

This company is the most deceptive I…

This company is the most deceptive I have ever had the displeasure of dealing with. We got scammed by their so-called subscription, my credit union flagged the scam charge and I had to have debit card cancelled and request a new one. Now multiple times a day I get denied charge notifications constantly. Customer service tells me that it is fixed but every god damn day I get these notifications. Their ISP needs to shut down their web services as they are a complete fraud. Buyer beware!

7. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Free Spirited Clothing

Svar fra Free Spirited Clothing

Hi Larry,

We’re very sorry for the frustration and concern this experience has caused.

We want to clarify that the charges referenced were related to the Free Spirited Insiders Membership. The membership information, including the recurring monthly charge, is disclosed on our website and during checkout before an order is completed.

That said, we understand that you did not intend to continue with the membership, and we apologize for the confusion. Our team has reviewed your account, and the membership has been canceled. If your bank is showing denied charge attempts, those may be related to previously pending payment attempts or your bank’s card/account protection process, but there should be no future active membership billing from our end once cancellation is completed.

We take concerns like this seriously and would like the opportunity to review your account again to make sure everything is fully resolved. Please contact our support team directly with your order details so we can verify the cancellation and confirm there are no remaining billing issues.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Vurdert til 4 av 5 stjerner

I was very pleased on my mystery tie…

I was very pleased on my mystery tie dye t shirt when it arrived this week!! It was prompt arriving within the 5 business days as promised. The colors/design were pleasing to the eyes and perfect. 👌 I loved that it was a true fit for my XL shirt size. The shirt I received is comfortable enough! 😍

4. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 Star Experience

Their customer service is extremely responsive and helpful. They helped to stop automatic payments for a customer who passed away and even refunded the payments that were made after his death! Definitely one of the better places to have dealt with in the case of a deceased customer.

5. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer Service

I made a mistake and ordered the wrong size shirt. I contacted support immediately after I sent in my order, asking to correct the size. I was contacted very promptly, by Erich, who informed me he had changed the size on the order. Great service.

5. august 2026
Anmeldelse skrevet uten oppfordring

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