Exclusive Keys Anmeldelser 

160
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Love the product! It totally exceeded my expectations. I ordered 2 different covers and they both fit great. They have vibrant colors, much better than even seen online. This company and product is de... Vis mer

Vurdert til 5 av 5 stjerner

Easy to order the correct model just by matching your model to the website picture. When I received the item I didn't realize it was all soft and flexible - excellent! Easy to install and won't crack... Vis mer

Vurdert til 4 av 5 stjerner

The first two I got were good but the mustang black n gold shell was not as sturdy so I kinda messed it up and bought the second purchase of the black leather cover which is working out a lot better

Vurdert til 1 av 5 stjerner

The product arrived after a trip from the land of poor manufacturing (China) It did not fit the key fob that was ordered for, nor did it have the quality indicated on the site. Total rip off of custo... Vis mer

Informasjon om virksomheten

  1. Butikk med biltilbehør

Skrevet av virksomheten

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

160 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 28 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(160)

160 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I love the design however the back of…

I love the design however the back of the fob did not come with the open space for the symbol on the original fob. I emailed customer service but only received a general message. The issue hasn't truly been addressed.

29. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is my 2nd order from Exclusive…

This is my 2nd order from Exclusive Keys so that I would have all my key fobs covered. I have not been disappointed yet. Perfect fit each time. They are well packaged. Took a bit longer than I would have liked to get them but was well worth the wait.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible customer service

Horrible customer service. Email them immediately after placing an order because I noticed the key coves had the trunk button missing, and did not match my control.
They requested photos and I send them right back. After that, they took a long time to reply,4 and was told that the item had already shipped and could not cancel my order.

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ask them to cancel my order because it…

Ask them to cancel my order because it took them over a week to even acknowledge the order. Finally showed up and it is terrible quality. Tried to get a return two times but haven’t heard back yet.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT ORDER

Ordered 2 Exclusive key covers and they came but they are turned around and do not fit our key. I have spoken to them 3 times about a refund and they are giving me the runaround! DO NOT purchase from them! Terrible customer service.
**edited response*** I did go back and make sure I ordered the correct fit (which I did) and I did reach out directly to your customer service team and Sergi…. Still no progress on refund!

4. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Exclusive Keys

Svar fra Exclusive Keys

Hello,

We’re sorry to read your review and understand your frustration.

Our key covers are designed to fit specific key models, and when a cover appears “turned around” or does not fit properly, it is typically due to a mismatch between the selected model and the actual key, as even small variations can make a difference. For this reason, we provide detailed images on each product page to help ensure the correct selection before ordering.

Regarding your experience with our support team, we sincerely apologize if you felt that your case was not handled properly. This is not the level of service we aim to provide.

We would genuinely like to review your situation again and resolve it appropriately. Please contact us directly with your order details, and we will make sure your case is carefully reassessed and a fair solution is provided.

Best regards,
Exclusive Keys Support Team

Vurdert til 5 av 5 stjerner

Handsome key covers

I chose the Black & Gold Exclusive key covers and they look great!
Easy to put on and arrived to my house in Canada in a reasonable amount of time

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

2019 Cadilac

2019 Cadilac. I ordered the 4 button keypad by mistake. I needed the 5 button. After waiting a few weeks the order finally arrived. I offered to return the item unopened and pay shipping both ways. I was told they couldn't do that.

13. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Exclusive Keys

Svar fra Exclusive Keys

Hello Arnie,

Thank you for your feedback, and we’re sorry to hear about your experience.

As you mentioned, the 4-button and 5-button key versions are different models, and our covers are specifically designed to match each exact key type. For this reason, we include detailed images on our product pages to help customers select the correct version before ordering.

Regarding returns, as each order is processed and prepared individually, we are unfortunately not always able to accept returns in cases where the incorrect model was selected. However, we always aim to assist our customers by helping them identify the correct version for future orders.

We understand your frustration and appreciate your feedback, as it helps us continue improving both our communication and customer experience.

Best regards,
Exclusive Keys Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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