I placed an order with the company on November 10 and I have yet to receive my products. Furthermore, they went ahead and charged me a second time a week later. The only reason I’m giving two stars is... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I placed an order with the company on November 10 and I have yet to receive my products. Furthermore, they went ahead and charged me a second time a week later. The only reason I’m giving two stars is... Vis mer
Selskapet har svart
When will we learn? So many scammers and fake products to get our money and information. Like all the others…I ordered the product. It took forever to arrive and there was no difference I could see... Vis mer
Bought a one-time purchase as part of a black Friday sale, finally noticed now (in February) they have been charging a recurring fee of $39.99 a month since November for NOTHING, not sending any produ... Vis mer
They have great communication and don't hesitate to refund if you contact them, but the delivery time is pretty ridiculous.
Volufiline USA is a skincare brand built to help people feel more confident in their skin. We create high-quality, volume-supporting cosmetic serums for areas like under-eyes, smile lines, and fine lines. Our priorities are real results, clear communication, and a great customer experience, with fast shipping, responsive support, and simple, effective products.
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 7 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Complete scammers! I finally bought a bottle about 2.5 weeks ago after seeing some ads on Instagram.
Not only did I not receive my product, a few days ago out of nowhere they charged my card for $39.99! I never saved my payment method!
I've sent multiple messages on their site's form submission, and have called their customer service +1 (513)-449-9947. They have not responded to my email to their info@ email, either.
Drop Ship scam. Product is fine, don’t really notice a difference. Just like everyone else, I cancelled my subscription after I noticed they would repeatedly charge me every month, yet THEY STILL CHARGED ME. Call them it will tell you they’re helping other customers and then they will disconnect the call.
Absolutely WORST company!! SCAM! When you make a purchase, you’re automatically enrolled in their VIP membership. They wait until after your product has shipped, and then charge your card the $39.99 fee. Nowhere on their website does it say when you make a purchase, you’re automatically enrolled in this membership. In fact, if you click on the ‘Membership’ link all the way at the bottom of the screen, it says you have to add it to you cart during the purchase process!!!! I have emailed them 3 times now and I get the same autogenerated email in return probably a week or more later. This is an absolute SCAM!! DO NO BUY!!
Buyer beware. When you purchase anything they keep your credit card and auto sign you up for a monthly membership that costs $39.99. No email notification, nothing. You only find out what is going on after you get these random charges and have to figure out what is going on.
I ordered on December 21st for which I was first charged. I received an email, but no invoice or receipt. I have not received the product, but I was charged again a week later at a higher rate of 39.99. The first charge was 30.95. Not good practice for a company. Seeing these other reviews with the same problem, it worries me.
Ordered my second bottle of volufiline today and have had the best customer experience, fastest shipping ever, second one has already shipped!!
Really quick shipping, 3 days via USPS Ground. Tracking was also included which was nice so I could see when it was coming. The packaging is very luxury feeling and the serum is high quality and authentic.
Loved the free cream gift that came with my serum, both have been working so well for me. Feels really hydrated and plump now underneath my eyes and on my lips. The shipping time was good too.
I placed an order with the company on November 10 and I have yet to receive my products. Furthermore, they went ahead and charged me a second time a week later. The only reason I’m giving two stars is that they seem to respond if you write to them but at this point who knows if I’ll ever receive my items or be refunded for the mysterious second charge. Stay away and order from The Ordinary instead - they are cheaper and they actually fulfill orders.

Svar fra Volufiline USA
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