Dover Street Market E-SHOP Anmeldelser 

I don’t typically write reviews unless its negative, but the way my package was delivered was astounding and I don’t want them to ever downgrade. First of all I ordered the Lakers 4 from DSM about two weeks ahead of the US release and they had them sent and at my door within 3 days of ordering WITH the shoe box wrapped super nicely in tissue paper inside of another box. Never seen presentation that nice before

Perfect cheers, nothing wrong with my order 100% recommend.

Best price on the internet

Its been 11 days since DSM got my returned goods according to DHL tracking number. I didnt get any email that they got package back and didnt still get my money back.
Emailed them for the first time 8 days ago if they can confirm that they got my package and ruturn me my money and got email from Rose that they got many returns right now and that there will be some delay. Probably lie.
Nothing happened even after 10 days so I sent them another email and got exactly same email from Rose like 8 days ago.
Email says same thing. Its just ctrl-v.
By the law you are suppose to return my money in 14 days after you get the package.So I will wait 3 more days and if I will not get the money back I will contact official authorities to help me with this issue.

UPDATE: Got my money returned after 3 more emails and 15 days since they got my returned package.
This wasnt very good experience at all.
Eshop is good. Good brands and fast shipping. But this experience with return was really bad. After reading reviews here a few other people had exactly same problem. I will not risk it again so it was my last purchase on this eshop. I can buy the brands what Iam interested in on some ether eshops. You lost your customer who spent a few thousands €/£ on your eshop every year.

Quick delivery
I love cdg

A very well run company that delivers on every front from ordering and to your door! My order was in great condition and on time.

The order I received came well packaged and promptly.
Thank you DSM 🙏🏻

Only 1 word.... TOP

After receiving the wrong trainers.Get in touch with the customer service after numerous emails and a phone call my order been recollected and told after receiving my return I will get refund yet still waiting my refund.Thinking of it now generous with two stars.One unhappy customer:(

Always very efficient professional kind & helpful with purchases & returns alike. I enjoy their website hugely, I highly recommend DSM EShop.

Very well delivery , easy order
Thank you so much for everyone who works in Doverstreetmarket

The contempt inherent in the in-store experience apparently translates online. Abysmal experience; ignoring emails, failure to take responsibility; putting the onus on the customer to resolve nightmare shipping issue (because DSM don't know how to address a parcel correctly). Avoid.

They sent me shoes that were not as described on their website, so I sent them back. 15 EUR for the original shipping plus 30 EUR for the return. I have sent three e-mails to ask about a reimbursement for the shipping costs because I would not have ordered if their description was correct. I have received no answer to either e-mail and it has been 10 days since my return was delivered to them (according to DHL tracking). Until today I am waiting for the reimbursement (cost of shoes and shipping) and an answer.

They literally sent me wrong shoes without soles in them. They then proceeded to tell me it was my fault and I wouldn’t be reimbursed unless they had what I thought was a fedex tracking number, but nope, they gave me problems about that too. Don’t buy anything from them.

perfect just in time for chritmas

the first time i used DSML they sent me the wrong size with a completely smashed box. The second time i used DSML which was mid/end of dec 2025... they sent me a mouldy pair of jordan 1 chicago 1s with mould growing all over the heel, midsole and midfoot section. plus they wer pre-laced indicating someone else has had them before me plus all of the factory paper was missing. they said they will make a return label for me to send them back as I sent full proof of their terrible service. NEARLY 3 WEEKS LATER THEY WONT SEND A RETURN LABEL AND THEYRE NOW IGNORING MY EMAILS. its like i am begging to get my own money back despite the fact THEY sent me mouldy used jordan 1 chicago lows. two times in a row theyve aboslutely messed up my order. STEER CLEAR. way better retailers in the UK to get sneakers.

Love shopping from DSM, items always very well packaged and arrive on time..definitely my favourite store.

Always exceptional. Super fast despatch and always beautifully packaged and wrapped.

Very efficient— ordered 4 days before Christmas and received on the EVE!