Culligan with ZeroWater Technology Anmeldelser 

Stopped stocking filters for my dispenser
I ordered a large dispenser a few months ago which was quite pricey given it is made of plastic. I got an email telling me that they will no longer stock the filters for this equipment which is really frustrating.
Delivery time was good - however annoying that I had to bulk buy filters for something that will eventually be obsolete.

Something went wrong.
The new type filter was meant to last longer than old type and gets fish smell after 5 days on use.

Excellent for speedy delivery of my order, always receive it the next day. Excellent new design of water jug. Water vastly improved using your jug and filters. Only downside is that my latest new filters last a day or two less than original filters. Could be the awful quality of water in my area?

I have been using their water jug and filters for a few years and even upgraded to the new style last year, as they were phasing out the old style filters. I was sad to hear from them recently that they were going to stop selling the filters in the UK and took up their offer to buy some filters at half price, as I wanted to get some use out of the new style jug they’d introduced last year. I ordered 12 filters which arrived a few days later. But then I noticed that they appear to have a use by date, as the boxes all have a sticker on the base, with the date 06 2025. Looking at their website it does say they have a shelf life and shouldn’t be used beyond this time. I’ve tried phoning the helpline to clarify this situation, but gave up after no one had answered after 6 mins. I’m really concerned about this and am cross that I may have been sold goods that are not fit for purpose. I have emailed them four times so far, asking for an explanation, but have yet to have an answer. It may well be that they are OK to use but, as they’re not bothering to reply, I can’t be sure.

I used to rate Zero Water but now unfortunately, I would give them no stars if I could.

My reasons for the statement above are as follows:

1. Zero Water now charge £22 for a single ‘classic’ filter, it wasn’t that long ago that these could be purchased for less than £14 each.

2. When they released their new ‘improved’ filter, they claimed it lasted 33% longer than the ‘classic’ one, this was included as part of their
marketing material online. This claim can still be found online but not on the Zero Water website. I have quizzed them on it and they no longer associate themselves with this claim so was it an out and out lie or did their follow up testing prove the claim to be baseless?

3. When I challenged Zero Water about point 2 above, I received an AI response so they have no customer service anymore, they’ve either gone on a cost cutting drive or believe they can fob loyal customers off with a cowardly use of AI to avoid having to answer difficult questions.

4. If anything, I’d say the filters are performing worse than they ever have. I am lucky to get 3 weeks out of 1 filter these days which means that more than 17 filters would be required each year. At £22 each, this is almost £400 per year.

5. The final point is that Culligan are literally pointing people towards alternative options such as whole house filtration which will perform as well if not better than they single use filters and save a ton of money over time.

I’m sorry Zero Water, I was a loyal customer but not any more now that greed has become your biggest driver since the ‘Culligan’ name was introduced.

Good service. Quick despatch.

Faulty jug was replaced immediately, and I am very pleased with the system.
I am however, unhappy that Culligan's is now no longer going to be in the UK and I was not informed when I purchased the system.
I hope that I will be able to continue to purchase filters.

Amazing product, the level of filtration is superb. We love the way the meter resets after the filter is changed.

The order was processed inside the quoted time and was correct.

Excellent water filters and fast delivery.

Great quality and the best tasting water,
The only downside is the cost of the filters and the length of time they last.
To be fair I live in a very hard water area but the filters at full price every month is a high cost, I recently purchased at half price which makes it much more affordable.

The filters do not last long at all - 2 to 3 weeks for 1 person. As such they are expensive. The 1.7l jug is shoddy and falls apart in no time. The filters are utterly infuriating to install - very hard to screw in and then they leak impossibly - I was sent filters with the film seal, not the blue screw cap so perhaps you were dumping old stock on me before you closed shop in UK.

I am a repeat customer for the Culligan Zerowater filters because they give me around 6 weeks of clean water per filter. You can taste a big difference between tap water and Zerowater and this can also be checked with the water tester supplied with the jug. I would definitely recommend. Delivery is also very quick.

Fast delivery

After many emails I was assured that I could continue buying the legacy filters from them. I was told that the glass table top dispenser was a new design and that the new plastic reservoir would not fit the glass table top dispenser I had bought previously. Bought a new glass table top dispenser and the new plastic reservoir for the new filter fits the old glass dispenser perfectly. They are identical in shape and size. I initially asked if i could just have the new plastic reservoir for the old dispenser and was told it would not fit as it was a totally different design. Very frustrated and annoyed at being blatantly lied to and now the company is nolonger trading in Ireland what a complete scam.

It’s very easy to deal with, just a pity that it is now closed

The new Culligan ZeroWater filters is not better than the old ZeroWater filters, except the jug.

The filter could only last maximum 15 days, I only bought a pack of four 1st of Feb and it’s now my third filter. I was using ZeroWater filters for about a year and they at least could last for a month.

I chose Culligan because with the same price ranges, I thought the filter could at least maintain its quality, but with better design on the Jug. Sadly, its disappointed me with lower quality filter.

Great way to filter the tap water in London. Good taste and lasts for a while.