Ship Smart Inc.Anmeldelser 

759
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

You can see my review from over a month ago below. Guess what? They still cannot figure out where my deceased grandmother’s stained glass piece is that was passed down to me. This is absolutely ridicu... Vis mer

Vurdert til 4 av 5 stjerner

What started out as a good experience turned ugly when both of my valuable pieces were damaged. One was done while their crew packaged the item and didn't own up to it. I had gone through the steps r... Vis mer

Vurdert til 1 av 5 stjerner

This is a bad company. They take the stuff away to their company and then ask a huge more amount of money, more than double the original price, almost 5000$ for shipping a stuff, and told me if I don’... Vis mer

Vurdert til 5 av 5 stjerner

I was a bit worried since I did read some negative reviews, but the positive reviews on Trustpilot helped me take the leap. The team was very helpful and always picked up my calls and responded back b... Vis mer

Informasjon om virksomheten

  1. Spedisjonsfirma
  2. Bilutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

Skrevet av virksomheten


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

759 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(759)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Efficient & informative. ShipSmart was actually recommended to…

ShipSmart was actually recommended to me by one of the large movers as my shipment was relatively small & I wasn’t in a hurry to receive it. The movers who packed me up, including my grandfather clock, were on time, efficient and kept me informed. Illinois to Florida is a long move & I was concerned about my clock & belongings. When my items arrived I was pleased to see that my clock was beautifully boxed up & arrived in perfect condition. While I did have a small glitch in my delivery, it was easily resolved the same day. Thank you T.C. for your prompt response to my question. ShipSmart kept me informed on both ends and I would recommend them for your shipping needs.

28. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Jan,

We apologize for the glitch with your delivery. Thank you for working with us while we got it sorted out for you. We appreciate the wonderful feedback. Please don't hesitate to reach out to us if you need us again in the future.

Vurdert til 5 av 5 stjerner

Outstanding Service!

We were referred to ShipSmart to ship two pieces of antique furniture from PA to CA. The time between pick up and delivery of the furniture was about 1 month and the process could not have gone more smoothly. The men who picked up the furniture from our apartment were professional and respectful of the pieces, handling them with care. The packing was incredible with no scratches or damage whatsoever to the pieces. They even made a foam case to house the cabinet key which i didn't realize was inside! I would definitely recommend their services to anyone looking to ship furniture across the country.

8. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Thank you for your feedback. We value you as a customer and appreciate the business.

Vurdert til 5 av 5 stjerner

Great service!!

Great service! Lovely customer services. Great pricing and lovely staff. If you’re looking for affordable shipping definitely check them out!

2. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Asiay,

Thank you for the positive feedback. We are happy we were able to help. Please don't hesitate to reach out to us if you need us again in the future.

Vurdert til 5 av 5 stjerner

Great service curb-to-curb

Great service curb-to-curb to move items from Minnesota to California. Several fragile items including paintings, antiques, ceramics. Not a scratch. Well-packaged on the palette. Very pleased with service. Five-stars.

11. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Chazz,

We are happy to hear that everything went so well with your shipment. Please don't hesitate to reach out if you need us again in the future. We appreciate the business as well as the great feedback. Thank you again.

Vurdert til 5 av 5 stjerner

My ShipSmart experience….

Every spect of my experience with ShipSmart was 5 stars!!
I called the 800 number, got a personal call back about my items and the estimated cost. A crew showed up, expertly packed my belongings and kept me posted all along the cross country trip. They arrived ahead of schedule, at my front door, in perfect condition. Vid use them again in a heartbeat!
Judy W.

2. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Judy,

Thank you for the wonderful feedback. We are happy we were able to help and that everything went so well from start to finish. We appreciate the business and value you as a customer.

Vurdert til 5 av 5 stjerner

perfect shipping experience

Best price I could find, easy to work with, item delivered across country in only about a week and best of all, NO DAMAGE AT ALL!!!!!!!PERFECT!!!!!!

9. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Elaine,

Thank you for the feedback. We are happy we were able to offer our shipping services, the delivery turnaround was swift, and that everything arrived in good order. We appreciate the business.

Vurdert til 5 av 5 stjerner

Easy and dependable....

We used Shipsmart to get a couch and a hallway sideboard/buffet from Arizona to our daughter in California. It was so easy. The staff was pleasant and knowledgeable and they walked us through every step of the process. It made us very comfortable a d we felt safe doing business withShipsmart. Great customer service- It was much appreciated!

30. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Susan,

We are happy we were able to help make the shipping process easier for you. We appreciate the business and value the feedback.

Vurdert til 5 av 5 stjerner

A Really Great Company to Deal With

I found this company extremely well organized and everyone I dealt with knew what they were doing. Each step of the process was clearly communicated. People were easy to reach and both knowledgeable and helpful. Things arrived in excellent shape and on time. Driver was very helpful. It is rare to find a company where everyone knows their job so well and is so easy to deal with. We shipped items from Washington DC to California as well as Maine and Virginia. Top notch!

19. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Ward,

Thank you for the feedback and for letting us know that the communication was great and the service went well for each of your shipments. We appreciate the business!

Vurdert til 5 av 5 stjerner

Trust Ship Smart with your really importand shipping...we did !!!

We cannot tell you how immensely excited we are about the amazing service we received from Ship Smart. We initially spoke to them on Tuesday July 26th. Less than 24 hours later the desk we were shipping was picked up at my sisters house in Davie, Florida. The desk was not in a box or crate. The desk was sent to the warehouse where it was very professionally and very securely wrapped and placed on a pallet. Literally seven days later the desk was in our home in Cincinnati, Ohio. While the speed and professional wrapping were important, the very best thing were the people I spoke to. No voice mails and no answering machines. Every time I spoke to someone they answered the phone and made sure everything was taken care of. In our case the desk was a 82 year old desk that my parents bought a few days after they were married in 1940. Ship Smart's care and service were simply wonderful.

5. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Dennis,

Thank you for entrusting us to ship your parent's desk. We appreciate the feedback and the business! Please do not hesitate to contact us again if you need us in the future.

Vurdert til 1 av 5 stjerner

Water & Mold Damaged Ruined Belongings

ShipSmart delivered my belongings MONTHS later. They stored my belongings at a warehouse that left my belongings outside in rainy Washington state for months which caused unsalvagable WATER & MOLD DAMAGE. Everything was ruined or damaged in some way. Even the things that were not water damaged were bent, dirty, or stained. Support smaller moving companies that do not outsource all their duties and responsibilities to irresponsible companies. SHIP SMART SUCKS. I was able to recover some repayment but it took just less than a year to receive compensation.

31. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So easy!

Really great experience! I was trying to get some boxes from my parents' house to mine, too many to ship, but not enough to go for a full-on mover. They picked up the boxes on that end, and dropped them off at mine, and everything arrived in great shape. I was worried it would be a huge pain to move, or that I'd have to mess around with packing up a pallet on my own, but they made it easy.

28. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Sav,

Thank you for the feedback. We are happy we were able to help ease the shipping process for you and that everything went well. We appreciate the business!

Vurdert til 5 av 5 stjerner

Great Job!

Communication was excellent. Every time I called, my call was answered promptly and the person I spoke to was able to answer my question. The whole process worked exactly the way it was supposed to. I was very happy with the service

1. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Loretta,

We are happy we were able to help with your shipment, and that the communication was upstanding on our part. We appreciate the business and the great feedback!

Vurdert til 5 av 5 stjerner

Amazing service

The timing was perfect they came when expected. Took care of our items. We were moving almost 2000 miles. The date of delivery was the date our items arrived. Working with shipsmart was the smoothest part of the move. Would definitely use them again.

30. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Therese,

Thank you for entrusting us with your long-distance shipment. We are happy we were able to help make the process smooth for you. We appreciate the feedback.

Vurdert til 5 av 5 stjerner

They were very helpful

They were very helpful. They made my out state move seamless and no worries or concerns. From customer service all the way to the movers . Strongly recommend them

21. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Thank for your feedback. We are happy we were able to assist with your move. We appreciate the business!

Vurdert til 1 av 5 stjerner

Basically a scam

1. This company is offering people over $1000 to remove their negative reviews on this website. Check other websites see what the real rating is.
2. This company is just a middleman for actual shipping companies. They don't own any trucks or warehouses, and they don't employ any movers themselves. This means customer support is useless, and their quotes can't be trusted.
3. My experience with this company was a delivery 3x later and 2x more expensive than initially quoted.

These guys are sharks. Go with a real moving company

12. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly Recommend

Our Ship Smart experience was excellent. We found their team to be responsive, professional, and they performed as agreed. We paid the extra amount to have the items moved into the house, unwrapped, and the wrapping materials were then removed from the house by the moving team. Ours was a small move from Amelia Island, FL to Chicago, IL. Small, but the items were precious to my mother. Most important was a 110 year old wicker tea cart. We even included a note that said "please treat this like your favorite great grandmother". The tea cart arrived in perfect condition, as well as the other furniture and boxes we packed. Honestly, it could not have gone more smoothly.

11. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Susan,

Thank you for entrusting us with your precious items. We appreciate the business and the feedback!

Vurdert til 5 av 5 stjerner

Cross country shipping

We were looking for a shipping option from scottsdale, Arizona to central minnesota. This company was professional, curteous, and helpful from day one. We received frequent updates…and our 238 pound metal giraffe arrived this week. It was packed great…no damage and the communication from company outstanding. I highly recommend this company for cross country shipping.

7. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi Connie,

We are happy we were able with getting your giraffe safely across the country. We appreciate the business and the wonderful feedback.

Vurdert til 5 av 5 stjerner

The experience was excellent

The experience was excellent, from the first conversation to build the quote through delivery of the items. ShipSmart colleagues were knowledgeable, courteous and helpful. I will definitely use ShipSmart again!

2. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ship Smart Inc.

Svar fra Ship Smart Inc.

Hi GD,
glad we could help. Looking forward to your next small move!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv