The software works but their support is laughably bad.
The software works, but their service is absolutely pathetic after you've paid. They will be slow to answer any questions, if they decide to answer anything at all. You pay up front so they really don't give a crap about anything you would need after they get that money.
I had a recent problem where I couldn't sign into the desktop app to change my schedule. I sent them a support ticket, and received one response about 12 hours later asking me if I had downloaded the latest version which I had. I responded, but they pretty much just ignored whatever I said as I haven't received any response and it's been 8 hours.
The same kind of pattern has happened before when I was asking different questions on how to block different sites (which you can't really do) those responses typically took 2-3 days if not a week.
The apps or websites that are blocked are decided by them. You can add some different things to it, but overall it's just whatever they have on their little list. There are no ways of adding websites to it efficiently.








