Quoted £10,398 repair bill for a car i bought last March, what a complete joke amd rip off , car faulted initially under warranty , replaced 4 injectors and now needs a new fuel system 150 miles outsi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently purchased a hybrid Nissan Juke from the Portadown branch and think I may have needed step by step instruction's as it took me a while to get used to it. Frank has been fantastic and... Vis mer
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Just bought our first EV from Shelbourne motors Newry. Rory was very welcoming, knowledgeable and after test driving various models we decided on a Kia EV6. The whole process was smooth and has... Vis mer
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Brand new @renault_uk Master van purchased from @ShelbourneMotor June 2020 -I noticed a fault with the paintwork bubbling on bonnet before leaving the showroom -July 2020 the bonnet was respraye... Vis mer
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Informasjon om virksomheten
- Forhandler av kjøretøy
- Bilutleiefirma
- Nissan-forhandler
- Renault-forhandler
- Toyota-forhandler
- Bruktbilforhandler
Opplysningene stammer fra ulike eksterne kilder
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Kontaktopplysninger
334 Tandragee Road, BT32 3RB, Portadown, Storbritannia
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,2
Middels
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We met Marcus at Shelbourne Motors
We met Marcus at Shelbourne Motors. We were unsure about which car to buy. There were three in the last batch we had decided on. Marcus Pringle was lovely, really personable and very genuine. He cared about our opinion by asking us what we needed in a car. He also did not steer us towards the most expensive car but showed the features of all three with as much energy and enthusiasm. He is a brilliant salesman because he cared about us and our experience in Shelbourne Motors. I would definitely recommend Shelbourne Motors for their extensive range of cars but mostly for their customer service. We purchased the more expensive car eventually, a lovely Honda Civic which is perfect for our needs. A very positive experience with very efficient, professional attention from Marcus.
16. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Shelbourne Motors
Dear Pauline
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very satisfied with the service and…
Very satisfied with the service and helpful staff
15. oktober 2021
Svar fra Shelbourne Motors
Dear David
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
A no hassle transaction thanks to…
A no hassle transaction thanks to Glenn. Many thanks
14. oktober 2021
Svar fra Shelbourne Motors
Dear Mr Blemings,
Thank you for taking the time to share your experience with us and providing us with a 5-star rating. We work hard with our teams to deliver an outstanding customer service & we are pleased that this has been reflected in your "no hassle transaction".
We will pass this onto the team at Nissan Portadown and of course Glenn. Thanks again & we look forward to welcoming you back again in the future.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Were do I start
Were do I start, I would like say a big thank you to Jamie from.Shelbourne motor's for all his help and support through what can be a stressful time, looking for a new car, well it can be for me. I sent an enquiry about a car they had, Jamie sent me a video of the car, so I had a little preview before seeing her in reality. The customer care, I would say is excellent, nothing was to much trouble, one thing I will say if I had a question I wasn't made feel stupid, some places which I had visited before going to Shelbourne of course wanted the sale, however they fell at the first hurdle by their attitude. So I would strongly recommend if you are looking for a car, and receive good customer care I suggest go to Shelbourne Motor's. 5 star 🌟 all the way. Once again a big thank you to Jamie, who found me my dream car 🚗 😍 Dorothy
14. oktober 2021
Svar fra Shelbourne Motors
Dear Mrs Cairns,
What a fantastic review. We get great pleasure reading about such positive feedback for the team. Customer service is our number one priority and we continually work hard to go above and beyond expectations. We will be sure to share your feedback with the team at Autoselect Portadown.
Thank you for taking the time to send us your feedback. It's so important to us.
We look forward to welcoming you back again in the future.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Recognition from Customers Behalf
First of all I wish to say what an amazing team your company has at Shelbourne Portadown. First class customer service as always. Wouldn’t expect anything less from all individuals involved. Quick response and updates from Ashley and Dave who looked after me very well and also were able to guide me to the best suited car required for myself and my excursions. The car was beyond well prepped by Mechanic Gareth who ensured my chosen car was completely checked over and running well. I am more than satisfied with my experience and would wish for these individuals to be recognised for the service they provided me with as I am one very happy customer. Thank you.
12. oktober 2021
Svar fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Ashley, David, Gareth and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
I was very well pleased with buying my…
I was very well pleased with buying my first car from Shellbourne motors, and would have no problem in using them again. The sales person was Craig and I found him very helpful, he made the whole experience simple and even rang me a few days later to ask how things were and if I was still happy with my car.
Many thanks. Greer Burnside
12. oktober 2021
Svar fra Shelbourne Motors
Dear Mr Burnside
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto Craig and the team at Nissan.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Buying a car
While in Shelbourne we dealt with salesman, Simon. He was fantastic, nothing was too much trouble and he answered all our questions, taking time to make sure we understood everything.
12. oktober 2021
Svar fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Simon and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Svar fra Shelbourne Motors
Dear Barny
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Excellent customer service
Considered changing to a new Dacia vehicle.
From the absolute start, the team at Shelbourne were responsive and straight talking.
Excellent customer service - never pushy.
Couldn’t have asked for a better experience... once financial situation has changed I will be replacing my wife’s car with Shelbourne.
Jacob.
11. oktober 2021
Svar fra Shelbourne Motors
Dear Jacob
It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Rav4 purchase
Rav4 purchase
I needed an automatic car and had looked at quite a few. I met with Lee and he immediately put me at ease. He took the time to build rapport with me. I was delighted to be told they could get my car for me within about a week.
10. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Shelbourne Motors
Dear Amanda
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very well treated and informed about…
Very well treated and informed about the purchase. Down to earth guys very helpful. Very good service.
9. oktober 2021
Svar fra Shelbourne Motors
Dear Geraldine
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great experience.
This is the second time I have purchased a car from Shelbourne motors and on both occasions I have been very pleased with the service that I received. The latest one I purchased was a used car and when I enquired they made an
appointment for me to come and have a look at it. The young salesman was very honest and helpful in all communications with me and he even organised 3 days free insurance for me after I purchased it. Also 24 hours after
I left with the car he phoned me to make sure everything was OK and I was happy with everything which I was.
9. oktober 2021
Svar fra Shelbourne Motors
Dear Jim
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Autoselect. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Svar fra Shelbourne Motors
Dear Gordon
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Brilliant
Fantastic dealer with great customer service. Craig- who sold the car to me was brilliant and full of good knowledge and information answering every question I had.
highly recommend
9. oktober 2021
Svar fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Craig and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
In my opinion.
On Monday 4th October I called into Shelbourne Motors without an appointment & the hospitality was 2nd to none. I didn't have long to wait to speak to Conor the salesman. He was so generous with his time, it was unbelievable. He didn't even get time for his lunch before his next appointment arrived. The next time I made an appointment to test drive the car I wanted & yes I've made a purchase. I collect it very soon. I definitely would recommend Conor to anyone who wished to purchase a new vehicle.
8. oktober 2021
Svar fra Shelbourne Motors
Dear Roberta
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to Conor and the team at Renault. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Svar fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Went to Shelbourne to look at new…
Went to Shelbourne to look at new Car.Jorge Rousso talked me through options and was very knowledgeable and helpful to make choice.pleasant experience and friendly approach.have bought before from Shelbourne before and would recommend this company
8. oktober 2021
Svar fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Jorge and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent service
Excellent service! Sales was so helpful and approachable, and very patient when I was very indecisive! Couldn't recommend them enough
7. oktober 2021
Svar fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
CAR PURCHASE
Absolutely no complaints. We were welcomed and treated with courtesy. All queries answered quickly and satisfactorily. Salesman was polite and very pleasant. Would have no hesitation in using their services again.
5. oktober 2021
Svar fra Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Purchase of Yaris Cross from Shelbourne Mitors
I was treated with great respect and professionalism. Everything was explained in detail and I felt under no pressure at any time.
The test drive was very enjoyable and conducted under full COVID protocols.
3. oktober 2021
Svar fra Shelbourne Motors
Dear John
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Toyota On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
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