After earning my helpdesk certification, I heard about this sim through social media and I wanted to try it out. So far, it does a great job of simulating what a helpdesk associate at the first tier g... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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After about 3 days of the free trial, I had to go Pro. Unlimited tickets, calls, and voicemails! There is a step-by-step explanation for handling tickets and even an explanation as to why each step in... Vis mer
This website is good to understand what you need to do as a normal service desk operative but it is quite buggy, including with having issues with some of the tickets which are within the website. How... Vis mer
Saw this on tiktok. Its really great, especially for students like me who wants to know the basic stuff about the path of being a tech support. Its great for expanding your knowledge and the hint feat... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Service Desk Simulator is a hands-on IT support training platform built to help aspiring and current IT professionals gain real-world experience before stepping into a live support environment. Instead of just studying theory, users get to practice the actual work. They can troubleshoot realistic technical issues, work through support tickets, handle simulated phone calls, and improve the communication skills that are critical in IT support roles. The platform is designed to mirror what it's actually like working on a service desk. Users can complete practice tickets for free, helping them build confidence and develop the problem-solving skills employers look for. For those looking to take their training further, premium features include simulated phone calls and mock interviews based on questions commonly asked during real IT support interviews. We built Service Desk Simulator for career changers, students, bootcamp graduates, and entry-level technicians who want practical experience they can talk about in interviews. It's also used by educators and team leads who want a more engaging way to train students and new hires through realistic scenarios. Whether you're preparing for your first help desk job, getting ready for interviews, or training a support team, Service Desk Simulator helps turn practice into real confidence and job-ready skills.
Kontaktopplysninger
4,6
Enestående
27 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I LOVE THIS GAME!
This site is amazing! It is very realistic, and it has helped me in my current IT job. I would recommend this to anyone who is trying to get into IT.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Perfect to simulate the average day in the field
After earning my helpdesk certification, I heard about this sim through social media and I wanted to try it out. So far, it does a great job of simulating what a helpdesk associate at the first tier goes through which is to help reset passwords, reconfigure vpns, and just guide clients through their fixes. Overall a great start but I wish there were more complex problems so others could get experience from those too.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Best service servicedesk sim out there
Have been absolutely addicted to this. Great for polishing up skills, or even learning something new.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Impressive with outages
Hello, I was very excited to finally try Service Desk Simulator, and I even purchased the subscription. However, I have to say that during the time I was using this website, I experienced many issues and bugs, such as logic problems and AI-related issues. I was about to initiate a chargeback, but because this website has a lot of potential and a very, very nice developer (owner), I didn’t.
I was able to contact him 24/7 in their Discord server, and he directly fixed the issues I had in real time, which is impressive. I am not sure about all the bugs and issues by now, but I wanted to leave a review.
By the way, the one star that is missing is because the subscription is way too expensive for the extra service you get, and because there were outages, I wasn’t able to fully use my subscription.
My experience is based around 03.03.2026.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Good experience to learn more about IT
15. april 2026
Anmeldelse skrevet uten oppfordring
Good for experience but is buggy
This website is good to understand what you need to do as a normal service desk operative but it is quite buggy, including with having issues with some of the tickets which are within the website. However overall, it’s good.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Amazing Tool for Learning!
I learned about this game from a friend and started playing from the same day.
Is amazing for learning the basics to IT Support.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.