Delivery was terrible, no paperwork given to my engineers to check quantities and correct sizes. Total shambles, no grills with first delivery, so total waste of 4 engineers time today We will be b... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness ar... Vis mer
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As Dame Judith Hackitt put it at Sertus Live #2: "Here's a company that puts doing the right thing ahead of anything else." Sertus stands out as a company that genuinely embodies what the building sa... Vis mer
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I contacted the team to arrange training on one of the systems currently in place on site. Although they were unable to assist directly, they got back to me promptly and explained that they work alon... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Sertus is a UK-based manufacturer of smoke ventilation products, dedicated to safeguarding lives and property through unequivocally compliant, expertly engineered, and reliably manufactured solutions. Driven by our vision to be the UK’s manufacturer of choice for smoke ventilation, we’re setting the standard – leading, not following – with products that combine innovation, performance, and quality. From early-stage design through to post-install support, we partner with contractors, architects, consultants, and developers to deliver smoke ventilation that works – every time. At Sertus, Make It Simple isn’t just a tagline – it’s our promise. We simplify the complex world of fire safety through intelligent design, clear guidance, and comprehensive support, helping our customers achieve compliant, high-performance buildings with confidence.
Why we’re different
Skrevet av virksomheten
- Complete product range all under one roof
- From Smoke Control Dampers and Roof AOVs to the Sertus Fan Pod™, all products are designed and manufactured in-house. One trusted supplier means consistent quality, reliable lead times and no need to manage multiple vendors.
- Factory-tested, fully compliant products
- Every Sertus product is rigorously tested to the UK’s highest fire safety standards, ensuring proven compliance, reliable performance and confidence at approval and sign-off.
- Ready when you are
- With extensive UK stock, multiple size options and next-day delivery on core lines, we help keep projects moving and programmes on track.
- Dedicated Sertus delivery fleet
- Whether delivered by our own transport or trusted courier partners, every order is handled with care to ensure it arrives safely and on time.
- Support beyond the product
- We support our customers with pre- and post-order technical guidance, free site surveys, CPD training and factory visits - helping you make the right decisions early and avoid issues later.
Our delivery guarantee
Flat £150 delivery fee nationwide
One simple, transparent delivery rate – wherever you are in the UK. No hidden costs, no surprises.
Kontaktopplysninger
Europa House, Alfold Road, GU6 8NQ, Cranleigh, Storbritannia
- 01483 269 999
- hello@sertus.uk
- sertus.uk
Compliant smoke ventilation made simple
4,5
Enestående
35 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always very responsive to enquiries and…
Always very responsive to enquiries and a pleasure to deal with.
17. april 2026
Svar fra Sertus
Thanks for your feedback! Great to hear you’ve found the team responsive and easy to deal with - that’s exactly what we aim for.
Sertus are always very helpful and…
Sertus are always very helpful and execute the process with precision, from the CPD offerings through to specification support.
Friendly and reliable team that always happy to help!
15. april 2026
Svar fra Sertus
Thanks for your kind feedback! Great to hear our team’s support - from CPDs through to specification - is making a difference. Glad it’s coming across as both reliable and helpful.
Excellent communication and response times
Excellent communication and response times, sensible pricing and generally positive lead times.
Technically sound products and innovative team always looking at 'What's next' in the market.
15. april 2026
Svar fra Sertus
Thanks for your great feedback! Really pleased to hear you value our communication, lead times and approach - and that our focus on innovation is coming through. We appreciate your support.
Professional& User Friendly
From dealing with the sales team, through to manufacture and delivery, everything was very professional.
15. april 2026
Svar fra Sertus
Thanks for your feedback! Great to hear everything from sales through to delivery met your expectations - we really appreciate it.
Great price and delivery service
14. april 2026
Svar fra Sertus
Thanks for your feedback! Glad to hear you were happy with both the price and delivery service - we really appreciate it.
Fantastic teams in every department
Fantastic teams in every department. Fantastic support through every stage of services offered .
And unrivalled smoke vent products 🤝
26. mars 2026
Svar fra Sertus
Thanks for the great feedback - really appreciate it. Glad to hear our products are really helping support your projects.
First class service as always from the…
First class service as always from the Sertus team.
Quick turnaround, great communication and delivered on time.
16. mars 2026
Svar fra Sertus
Thanks for the great feedback! Glad we could support with a quick turnaround and keep everything running smoothly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.