Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy to order, sent with tracking information. Delivered in good time. Watch case was excellent quality. Bracelet uses link pins, which requires a pin pusher, to adjust the bracelet size. One of the p... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

What a shitty quality. After I inserted my Ultra 2, the silicone cover slipped and I have two deep scratches on the case of my watch! Delivery also took a very long time, over 11 days. I didn't receiv... Vis mer

Vurdert til 1 av 5 stjerner

Before purchasing, was told package would be shipped via Fedex/DHL, however they ended up using a different provider which took more than a month to arrive. Customer service was sometimes non existe... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I have received your response to my complaint. I have gone through all my spam and other emails and have not found any communication from you. However, the crucial issue here is that I haven't receive... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klokkebutikk

Skrevet av virksomheten

Premium and luxury Apple Watch case and bands, Leather, Stainless steel, silicon bands


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

149 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 40 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

届いたものが注文した画像の物と違う

届いたものが注文した画像の物と違う。
アップルウォッチをケースにとめるやり方が注文画面だとネジでとめるやり方だが、届いた物はボタンで開閉出来る形だった。
シリアル番号も入っていない。
偽物ですか?

21. januar 2026
Vurdert til 1 av 5 stjerner

写真とそっくりなコピー品っぽいのが届きます

写真とそっくりなコピー品っぽいのが届きます。
まず色合いはWebサイトの物とは全く別の色です。
リューズに刻印はありません。どこにでもあるリューズです。
裏にもどこにも刻印ありません。
対応も遅い。後悔しかない。

8. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Strongly dont recommend !!!

This is rediclues. I dont recommended to but things from them. They sent me wrong item. They said that it is of course their fault. They offered to send me the right itemp and agree also that I can return wrong item on their cost and since then it pass like a month and no one bother to process this. Very unprofessional people owning and working at that company. I wanted to full refund so they offered only 50% and I agree to actually jave the right item I oreded and silence. Big silence. They are the best for dont give a shit about their customers. I strongly do not recommend anyone to do business with them.

6. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

対応があまりにも悪い

とにかく届かないことと、連絡がない。
注文番号を送れば対応すると書き込みもあるが、送ってもしばらく反応がない。
品物が届かず問い合わせており、未だご返答がない状態で、対応のレビューを求めてくるのはあまり理解出来ない。

12. november 2025
Vurdert til 2 av 5 stjerner

Don't buy it, it's a scam

The quality and presentation of the product are not what I expected. I feel ripped off. It looks much better in the social media photos, with polished metal. What I received was a cruder, lower-quality product; it's not premium in any way, not in the details, the packaging, or anything else. I would pay around $80-$100 for this product, but not what it costs. Furthermore, the shipping process was cumbersome and slow. I absolutely do not recommend it.

28. oktober 2025
Vurdert til 1 av 5 stjerner

商品が発送されることはなく、連絡もつかない。

書いてある到着予定日をとっくに過ぎているが、発送連絡も何もない。こちらかの問い合わせにも何の反応もない。詐欺だと感じる。

追記:
このコメントへの返答が来ていましたが、
注文番号も込みで問い合わせ済みです。それでもいつまでも配送はありませんでした。
ようやくPaypal側が動いてくれたので泣き寝入りせずにすみました。
この業者にはお気をつけください。

2. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Serafinoluxury

Svar fra Serafinoluxury

お客様、注文番号がないと、当社から購入されたかどうかがわかりません。また、ご注文の詳細を確認して配送に問題がなかったか確認することもできません。お問い合わせはメール info@serafinoluxury.com までお願いします。

Vurdert til 1 av 5 stjerner

That scammer took the money and never…

That scammer took the money and never sent the stuff. So lame! / Super trash!

15. oktober 2025
Logoen til Serafinoluxury

Svar fra Serafinoluxury

The reality is quite different. In order to ship to your country, we need some additional information to clear customs. We asked you for this information, and twice the shipment was returned to our warehouse because the ID number did not match your name, which is beyond our control.

We apologize for the frustration and if you wish, we will refund you 100%, but we would still like your order to be delivered, so if you could please email us the correct information, you will receive it free of charge and change your mind about what you wrote here. These insults, dictated by frustration, cause real damage to the image of a company that puts so much effort into its work every day. It is not respectful.

Vurdert til 1 av 5 stjerner

It's completely different from the…

It's completely different from the advertisement. I previously bought a similar product for 5000 yen. It's slow from shipping to arrival. I won't buy it again.

2. oktober 2025
Logoen til Serafinoluxury

Svar fra Serafinoluxury

If you have already purchased from us, it means that the quality of our products satisfied you and prompted you to buy again. We are sorry that this time we did not meet your expectations.

Vurdert til 3 av 5 stjerner

Beautiful design and looks awesome once…

Beautiful design and looks awesome once Apple Watch is in the case. It is quite finicky and time consuming to unscrew the case and to shorten the bracelet though. Make sure you have a magnifying glass when you do the procedure.

7. oktober 2025
Logoen til Serafinoluxury

Svar fra Serafinoluxury

Your feedback is greatly appreciated and will be shared with our team to continue motivating them to deliver excellent service.😍

Vurdert til 5 av 5 stjerner

Fast shipping & Great design

Fast shipping, 100% as describe in the website. Very nice looking and beautiful design. Thanks

20. august 2025
Logoen til Serafinoluxury

Svar fra Serafinoluxury

Thank you sincerely for this 5-star review. Positive feedback is never taken for granted—while frustration often motivates negative reviews, kind words like yours can sometimes be overlooked. That’s why your support means so much to us. We’ll be sharing your feedback with our team, as it’s a great source of motivation and encouragement to keep improving every day.

Vurdert til 5 av 5 stjerner

Watch band quality

This is my 5th time ordering from you and each one was great and the quality of your product was amazing.

1. august 2025
Logoen til Serafinoluxury

Svar fra Serafinoluxury

Thank you sincerely for this 5-star review. Positive feedback is never taken for granted—while frustration often motivates negative reviews, kind words like yours can sometimes be overlooked. That’s why your support means so much to us. We’ll be sharing your feedback with our team, as it’s a great source of motivation and encouragement to keep improving every day.

Vurdert til 1 av 5 stjerner

i never received my watch…

I NEVER received my watch… but paid $300 for the watch. i’m now wondering if this company has turned into a scam. I’ve been sending emails over the last few days with no replies. Please beware of buying.

14. juli 2025
Logoen til Serafinoluxury

Svar fra Serafinoluxury

Mr. Wonsang,
You are aware that the last shipment was delayed due to an error on your part. You provided us with the wrong last name, which caused customs to keep returning the product to our warehouses. However, your product was finally delivered on September 18. We would greatly appreciate it if you could update your review.

Vurdert til 1 av 5 stjerner

最悪の会社

It's been a week since I placed the order, but it still hasn't been shipped. I've inquired but haven't received a response. It's the worst kind of scam company, so be careful.

11. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Serafinoluxury

Svar fra Serafinoluxury

Without an order number, we cannot help you. I imagine that your product has been delivered in the meantime. If so, we would appreciate an update to your review. Thank you very much.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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