Senior Home Plus Anmeldelser 

104
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I made an enquiry to SHP in December 2023, but my mother decided to go home rather than go into a home. For 3 months, I received texts asking me for an update, but after advising the position again, t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jenifer Walker helped me find a suitable care home for my mum, she was such a great help and took a lot of pressure of me looking around for a care home, highly recommended

Vurdert til 5 av 5 stjerner

Spoke to a very helpful member of staff, Nikki Green. Nikki was very attentive in providing sound advice on care home options, following up information in a very efficient way. Thank you Senior Home... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Senior Home Plus provided an excellent service. The process ran very smoothly and I have received a number of follow up calls to check how things are going. Great support at a difficult time

Selskapet har svart

Informasjon om virksomheten

  1. Eldreomsorg
  2. Hjemmehjelpsbyrå
  3. Sykehjem

Skrevet av virksomheten

Senior Home Plus is your trusted partner in finding the right residential or nursing home all over England. We provide free, personalized guidance to elderly individuals and their families as they navigate the often-complex process of moving into a care home. Our compassionate advisors are specially trained to offer expert support, whether you're looking for a care home, a residential home, a nursing home, or even an assisted living facility. With access to a vast database of available care homes and real-time vacancies, we ensure fast and efficient matching based on your loved one’s medical needs, level of autonomy, budget, and preferred location. At Senior Home Plus, we combine empathy, professionalism, and practical expertise to help families make confident decisions about finding the care home tailored to their needs.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

104 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 93 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(104)

68 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Communicative staff

Joseph has been helpful and patient in our search when we are desperate. Luckily, our aged elderly don't need this type of service now. In the future, if we need this service, we will go back to Joseph.

18. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Thank you for your kind feedback. We’re really glad Joseph was able to be helpful and patient during a stressful time for your family.

It’s also good to hear that things are stable for your elderly relative right now.

If you ever need support again in the future, we’ll be here to help.

Vurdert til 5 av 5 stjerner

Jake was very helpful

Jake was very helpful. Clear explanation of how the pricing will work.

12. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Helen,

Thank you for your feedback. We’re really glad to hear Jake was helpful and provided a clear explanation of the pricing and process.

We appreciate you taking the time to share your experience.

Vurdert til 5 av 5 stjerner

Joseph offered practical help

Joseph offered practical help. Looking for a new Nursing Home can be very time consuming at an emotive time. Explaining our needs to him, he quickly got back to us with some options. From this information, we quickly made some very important decisions about our family member in need of specialist care. He also followed up, to see if we needed further help. We would like to thank him for his help and can confidently add that our family member has now got a new home, that we know she is safe in.

17. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Carole,

Thank you so much for your kind feedback. We’re really pleased to hear that Joseph was able to provide practical support and quickly help you find suitable options during what can be such an emotional time.

It’s wonderful to know your family member is now safely settled in a new home, and that the follow-up support was helpful as well.

Vurdert til 5 av 5 stjerner

Very helpful and friendly from joseph…

Very helpful and friendly from joseph G. Even following up until told we'd found somewhere suitable for my dad.

23. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Amanda,

Thank you for your kind feedback. We’re really glad to hear Joseph was helpful, friendly, and stayed in touch until you found a suitable place for your dad.

We appreciate you taking the time to share your experience, and we’ll make sure Joseph sees your message.

Vurdert til 5 av 5 stjerner

Wonderful talking to Jake

Wonderful talking to Jake, brilliant help, explained what why etc, to help me, so grateful and thankyou so much, I highly recommend senior homes, it makes the difficult choices so helpful to make and how to approach with more positivity.
Thankyou Carole

20. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Carole,

Thank you so much for your kind words. We’re really pleased to hear that Jake was able to clearly explain everything and support you in making such a difficult decision.

It means a lot to know the guidance helped you feel more confident and positive about the process.

Vurdert til 5 av 5 stjerner

Their recommendation of Farnworth was…so very helpful

Their recommendation of Farnworth was excellent and took the pain out of searching for us.Jake was very helpful and followed everything up with ud

22. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Jean,

Thank you for your kind feedback. We’re really pleased to hear that Jake’s recommendation of Farnworth was helpful and made the search easier for you.

It’s great to know his follow-up support also made a difference.

Vurdert til 5 av 5 stjerner

Jennifer Walker at Senior Home Plus has…

Jennifer Walker at Senior Home Plus has truly been supportive throughout my journey in finding a care home for my mother and I thank her for kind help, patience and understanding

16. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Thank you so much for your kind feedback.

We’re really pleased to hear that Jennifer was able to support you with patience and understanding while finding the right care home for your mother.

Vurdert til 5 av 5 stjerner

a young man named Joseph ghera

a young man named Joseph ghera
went that extra mile to help me with my search for a suitable care home for my wife
he works a company called
senior home plus
seniorhomeplus.co.uk

4. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Thank you for sharing this. We’re really glad to hear Joseph was able to support you and go the extra mile in helping you find the right care home for your wife.

Vurdert til 5 av 5 stjerner

An excellent service with very supportive staff.

Senior Home Plus contacted me when I was looking for help about transferring my mother from a Care Home to a Nursing Home. My contact HANNAH DAVIS could not have been more helpful. She advised of good homes in my area and I was able to visit and select the best and most appropriate one, all due to relying on her recommendation. Waiting a while for a meeting with social services, Hannah was in constant contact to see how things were progressing. She called me several times and we also kept in touch with emails. I cannot thank Hannah enough for the support and help she gave me with this difficult process. All went well and my mother has been successfully transferred to a really good nursing home. I would recommend anyone to contact Senior Home Plus for their advice. Thank you Hannah.

22. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Jo,

Thank you for your kind and detailed feedback. We’re really pleased to hear that Hannah was able to support you throughout the process, keep in regular contact, and help you find a suitable nursing home for your mother. It’s great to know everything went smoothly in the end and that she is now settled in a good home.

Vurdert til 5 av 5 stjerner

Prompt service that met our needs

Prompt service that met our needs. Elaine was very helpful by providing advice based on the criteria we gave her.

1. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Ann,

Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Excellent service

I wish to express my utmost appreciation for the exceptional service provided by Senior Home Plus. I recently faced a challenging situation in which I was required to secure immediate, high-quality nursing care for a close friend who had suffered a fall while awaiting surgery. As I reside more than two hours away and am not well acquainted with the local area, this task presented significant difficulty.

Upon contacting Senior Home Plus, I had the privilege of speaking with Ms. Elaine Kaye. After outlining the circumstances, Ms. Kaye responded with professionalism, reassurance, and a sincere willingness to assist. She promptly compiled a comprehensive list of suitable nursing homes within the required area and went so far as to contact each facility on my behalf.

Her diligence enabled us to make a fully informed decision regarding the most appropriate placement for my friend. Ms. Kaye alleviated the considerable stress and emotional strain associated with navigating this process under such urgent and challenging conditions.

I extend my deepest gratitude to Ms. Kaye and wholeheartedly recommend Senior Home Plus to anyone in need of knowledgeable, reliable, and compassionate guidance. Their support can be sought with complete confidence.

Thank you, Ms. Kaye.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Ms.Kaye,

Thank you for your thoughtful and detailed feedback. We’re truly pleased to hear that Elaine was able to support you with professionalism, reassurance, and care during such a difficult and urgent situation. It’s wonderful to know she helped ease the stress and guided you in finding a suitable placement for your friend.

We will make sure your kind words and appreciation are passed on to her.

Vurdert til 5 av 5 stjerner

Exceptional Support During a Difficult Time

I live in Canada, and trying to support my elderly mother-in-law from a distance has been very challenging. During my search for resources, I came across the Senior Home Plus website and began completing the online form. Unfortunately, the form would not accept my Canadian phone number, which left me feeling quite frustrated and unsure how to reach anyone for assistance.
To my surprise, within about 15 minutes I received a call from an advisor named Maya, and the experience completely turned around. Maya Smith was exceptionally helpful—she listened patiently, asked thoughtful questions, and showed genuine understanding of the difficulties we are facing. She provided clear guidance on what information we would need, what steps to take, and what to look for when evaluating care options.

Maya also went above and beyond by sending me a list of care homes in the area where my mother-in-law had lived and even offered to contact the homes on our behalf to check availability. Her support made an enormous difference; for the first time in a long while, I felt I wasn’t navigating this process alone or in the dark.
I am deeply grateful for Maya’s empathy, professionalism, and proactive assistance.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Rexhije,

Thank you so much for your detailed and thoughtful feedback. We’re really pleased to hear that Maya was able to respond quickly and support you from afar during such a challenging situation.

It’s great to know her patience, guidance, and proactive help made the process feel less overwhelming and gave you more clarity and reassurance.

Vurdert til 5 av 5 stjerner

Great customer service from Jennifer…

Great customer service from Jennifer Walker. Kept up to date with any relevant care homes suitable for our mother in law/mam. Not receiving calls too much however as requested more on email to read when available to do so.
Jennifer was friendly and professional. The only reason we didn’t go with the suggested care home was because for now we have decided to continue with carers visiting the house.
Thank you for your time.

3. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Thank you for taking the time to share your experience. We’re really glad Jennifer was able to support you in a clear and professional way, and that the communication style worked well for you.

We understand you’ve decided to continue with care at home for now, and we respect that choice. If your needs change in the future, we’ll be here to help.

Vurdert til 5 av 5 stjerner

Great service

Great company and the people I dealt with were all lovely,professional and helpful.
Jenifer and Emma both made evry effort possible to help with my enquiries.

17. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Helen,

Thank you for your kind feedback. We’re really pleased to hear that Jennifer and Emma were able to support you and make the process feel smooth and helpful.

It’s great to know you had a positive experience with the team.

Vurdert til 5 av 5 stjerner

Great help with Mum move from Sussex to Surrey

Emma (Wilson) helped us through a very difficult transition for my Mum moving from Sussex to a Care Home in Surrey. Emma was so helpful, provided details of suitable Homes us and booked us the viewing appointments. Mum is now settled in a lovely Home in Virginia Water , so grateful Emma was there to help us.

12. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Thank you so much for your kind feedback. We’re really pleased to hear that Emma was able to support you through such an important and emotional move for your mum.

It’s wonderful to know she’s now settled in a lovely home in Virginia Water, and that Emma’s help with finding suitable options and arranging viewings made things easier for you.

Vurdert til 5 av 5 stjerner

Very professional and helpful thank you…

Very professional and helpful thank you Emma

4. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Elaine,

Thank you for your kind words.

We’re really glad to hear Emma was professional and helpful in supporting you.

Vurdert til 1 av 5 stjerner

Omg evil, awful data harvesters

Omg! Don't even begin to fill their enquiry form!!! I started completing it then realised they were trying to get SO MUCH private data i didn't follow through. So even though I hadn't submitted the form i started getting unsolicited and unwelcome calls from them from the rudest man ever.
I have requested an immediate request to remove all my data and intend to report to the ICO. This sort of behaviour is abhorrent, especially when people enquiring may be extremely vulnerable.

26. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Hello

I’m really sorry to hear about your experience. This is absolutely not the way we want anyone to feel when contacting us. Thank you for bringing it to our attention.

Please rest assured we take data protection and respectful communication very seriously. I’ve passed this on to our team to investigate immediately so we can understand what happened and ensure this doesn’t happen again.

Vurdert til 5 av 5 stjerner

Extremely Helpful

I had an urgent situation which I needed to resolve regarding my mother's care.
Living 200 miles away I was given the most wonderful support by Hannah Davis who organized visits to care homes meeting the criteria fory mother's needs in a couple of hours enabling me to travel.Hannah was so supportive and efficient I had chosen a new home for my mother within 24 hours.
I cannot praise this service enough and would highly recommend it .

Within 24 hours I

30. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Yvonne,

Thank you so much for your kind feedback. We’re really pleased to hear that Hannah was able to support you quickly during such an urgent situation and help arrange suitable care home visits so promptly.

It’s wonderful to know you were able to find the right home for your mother within 24 hours, and that the process felt supportive despite the distance.

Vurdert til 5 av 5 stjerner

Jennifer really tried to find a good…

Jennifer really tried to find a good placement for my dad and rang to check in on how our search was going.

2. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Stephanie,

Thank you for your kind feedback. We’re really glad to hear Jennifer took the time to support you and followed up during your search for your dad’s care.

Vurdert til 5 av 5 stjerner

Personal touch!

Personal touch!! Easy to speak to . Hannah Davis was amazing . Very professional and knowledgeable. Recommended a nursing home for mum where she now is . Brilliant with emails, phone call and so friendly. Absolute 5 star!!!! Thank you Hannah 👍👍

8. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Senior Home Plus

Svar fra Senior Home Plus

Dear Romy,

Thank you so much for your wonderful feedback. We’re really pleased to hear that Hannah was able to support you in such a friendly and professional way, and that her guidance helped you find the right nursing home for your mum.

It’s great to know the communication felt easy and reassuring throughout the process.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv