I had an issue with my Boomstik And the customer service was incredible: quick response, respectful and kind, solution focused!!! I am a new customer after being loyal to snother brand for 6 yrs. I... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Solid product that I had an issue w. Problem was resolved quickly and efficiently by Selkirk. Highly recommend.
Selkirk's support is nothing short of amazing. Quick to respond to queries and always there giving alternatives. Kudos!
I have been using exclusively Selkirk products since I got into pickleball in late 2024. Not only are the products great, but their customer service is excellent if you ever have an issue. I appreciat... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The leading high-performance Pickleball paddle brand backed by the Pros. We Are Pickleball.™ We are a family-owned business in the beautiful area of Coeur d'Alene, North Idaho—literally located in the shadows of the southern beginnings of the Selkirk mountain range. We have a passion for the game of Pickleball and are seeking to bring it out of the leisure-sport perception and elevate it as the exciting sport that it is. Not to just retirees and seniors but to a whole new generation of serious athletes that have found the agile challenges and need for adrenaline-rush reflex speed of Pickleball to be surprisingly addictive—which is the main reason Pickleball is becoming the fastest-growing sport in the U.S. and soon, the world.
Kontaktopplysninger
12037 N Tracey Rd, Hayden, 83835, Hayden, USA
- (800) 759-4326
- support@selkirk.com
- selkirk.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great paddles and equally good customer…
Great paddles and equally good customer support. I appreciate the fact that you can order a paddle on-line and exchange it within 30 days if it’s not quite what you are looking for. We all have different needs in our paddles whether it’s speed, power or spin and it takes using a paddle a few times before you know if it’s the right paddle for you.
Size Matters: A Call for Clearer Paddle Dimensions
I recently purchased the Invikta Legend paddle and noticed a discrepancy in the handle length measurement. The website specifies a handle size of 5.25 inches, but upon precise measurement using the standard procedure, I found the actual length to be 4.8 inches. To avoid potential customer confusion, I suggest including detailed dimension lines or clarifying the measurements in the product description to ensure accuracy and transparency.
2 Comments
The B2B site is great - 2 complaints.
1. Shipping is always high..., higher than other suppliers of similar distance.
2. You need better discount levels for retailers who order higher volume.
Thanks
The Selkirk Customer Service Team was…
The Selkirk Customer Service Team was quick to assess and ship a replacement paddle. My warranty submission and receipt of the replacement paddle happened within a week.
Very helpful
Very helpful and quick resolution to my warranty issue.
Excellent customer service and very…
Excellent customer service and very impressed with their community growth program which enabled me to work with the City of Rochester, NY to bring all of the recreational, social, physical & mental health benefits that are available in suburban towns into the City of Rochester for the benefit of its 220,000 youth, families and adults.
Selkirk employees care...
I am always happy interacting with Selkirk employees as they always seem to be very engaged and take personal ownership.
Famous Brand Treats Customers Like Royalty
As probably the most well known pickleball paddle brand, it was amazing to discover that Selkirk is a family-owned business that treats a customer as if their world depended on that person's good experience and brand loyalty! They replaced a paddle with minimal questions and immediate replacement. Stunning!
Easy to view all the options for a…
Easy to view all the options for a paddle, and even easier to select the options when I decide what works for me. Great options all around in weight, color, style, grip size.
Always such a pleasure dealing with…
Always such a pleasure dealing with Selkirk and Selkirk customer service. Orders always come out correctly and if they don’t, Customerservice takes care of it right away. A pleasure to do business with this
Unmatched Client Service
Kelli Feguson, was really easy to work with. She was prompt to respond to my request, and provided detailed feedback immediately.
Friendly
Friendly, open support service. Quality equipment with quality customer service.
Great service
I was amazed to see how the warranty process works here. There was no gap for me in having a paddle to play during the warranty claim process
Fast and efficient warranty process
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








