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SelfStorageSolutions.com Anmeldelser 9

•
TrustScore 3.5 av 5

3,6

Lager
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Lager
  2. Møbelbutikk

Opplysningene stammer fra ulike eksterne kilder

We are committed to being the premier source for self storage, RV storage and Penske Truck rental services in Arizona and California. Our facilities and management consistently provide the highest level of product and service available in the storage industry.

Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 2 av 5 stjerner

Price Increase

Although I realize costs have gone up, I have a hard time understanding a 56% increase in the cost of a RV space with the customary one month notice.

1. september 2015
Anmeldelse skrevet uten oppfordring
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Svar fra SelfStorageSolutions.com

Dear Ken. Thank you for your business over the past couple of years. We appreciate you contacting us about your concerns regarding your recent rate increase. We have been offering significantly discounted rates over the past 10 years and have rarely increased our rates. However, it has recently become necessary to make some adjustments. Your current increase was the first you've received during your 2 1/2 year tenancy with us. We were pleased to provide you with a 10% senior discount to offset the increase and hope this discount is helpful. We hope you can understand that although we very rarely raise our rates, it is sometimes necessary. You should find that our new rates are competitive in the market and not overpriced for the product we provide. Again, thank you for your business in the past, and we hope to keep you as a customer in the future. Please let us know if you have any additional questions. Sincerely, The Arizona Self Storage Team

Vurdert til 5 av 5 stjerner

Great customer service

I just relocated to the area. Bruce is great to work with and very helpful, I recommend this business to anyone looking for secure storage.

6. august 2015
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Svar fra SelfStorageSolutions.com

Raymond,

Thank you so much for your positive feedback about our manager, Bruce. We are thrilled to know he was able to help make your relocation a bit easier. We are blessed to have him on our team.

We hope you enjoy your new home here in sunny Arizona. Please let us know if we may be of further assistance.

Again, thank you!

Arizona Self Storage

Vurdert til 4 av 5 stjerner

Payment Date

For some reason 2 days ago, when I tried to give a pymt. it would not allow me, It would say ""There are no Data records to display"" So I was glad for reminder and the ability to able to Pay thank you.

29. mai 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Customer Service

You are offered the opportunity to contact them via email. I did just that to notify about cancelling service and to ask for help in the process on May 22nd. A Noreply was sent to my email; however, when I went in to verify the email, I was told it was never received. Thus, I was beat out of another month of rent. How sad when the economy is as difficult as it is. Do not offer email contact if you are not going to be professional and answer. Ms. Arnold

27. mai 2015
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Svar fra SelfStorageSolutions.com

Tanya, we are grateful for your business and so sorry we didn't receive your email sent to the Noreply address. We definitely offer email contact to our customers and work hard to respond quickly to customer requests. Next time you'd like to contact us via email, please contact our facility email address, and not the Noreply email that sends out payment receipts. So sorry for any confusion that address may have caused. For future reference, our facility email addresses can be found on each facility page of our website - www.SelfStorageSolutions.com. Again, thank you for your business.

Vurdert til 5 av 5 stjerner

Excellent, friendly, caring managers!!

the managing team is delightful. They always show respect and courtesy! I have never had a problem that they couldn't handle.

29. april 2015
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Svar fra SelfStorageSolutions.com

Linda, thank you so much for the fantastic compliments! We are very grateful for your business and do our best to always provide courteous, professional and friendly service. Thank you for choosing Arizona Self Storage for your storage needs.

Vurdert til 5 av 5 stjerner

Great rates, facility and staff!

Self Storage Solutions is fantastic, I have had a storage unit with them for almost two years now. The facility is always neat, clean and well lit and the staff is as friendly as they are helpful. I highly recommend you check them out!

28. april 2015
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Svar fra SelfStorageSolutions.com

Hi Nikki,


Thank you so much for the positive feedback. We're thrilled to have your business and happy to know you're pleased with our product and service. We take great pride in our outstanding management team and always work to create a positive storage experience for our customers. We know you have options, so thank you for choosing us for all of your storage needs.

Vurdert til 5 av 5 stjerner

Great Customer Service!

I've had a storage unit with this property for almost a year and have been extremely satisfied. The management has gone the "extra mile" for me on several occasions. One that comes to mind is they contacted me when I forgot to lock my storage unit one day. I was amazed that they patrolled the property to discover this and was very thankful! It is very clean and safe. Also, there have been a couple of rain storms so I was concerned with flooding but never had a drop of water in my unit. Just a shout out to the management team...you guys are great. Keep doing what you're doing!

26. april 2015
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Svar fra SelfStorageSolutions.com

Thank you so much for the kinds words. Our managers work really hard to provide great service to our customers and it's wonderful to hear how happy they made you. Thanks again for your business and support!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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