SEFE Energy Anmeldelser 

364
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been a customer of SEFE Energy for 15 years and have recently signed a three-year extension to our large electricity and gas contracts. Quite simply I have enjoyed working with this c... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Energileverandør

Skrevet av virksomheten

Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

364 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(364)

97 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

louise parry was very helpful with my…

louise parry was very helpful with my inquiry. Great service and professional.

18. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Beth

Vurdert til 5 av 5 stjerner

Correspondence with Luke

I am really impressed with my correspondence with Luke regarding refunds on my account.
Luke was extremely helpful and very professional and made the process relatively easy.
I have never dealt with such a helpful person he is a credit to your company.

15. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 4 av 5 stjerner

Prompt Response

Following my phone call Will sent the information over straight away

15. oktober 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 5 av 5 stjerner

I corresponded with Robert Vernon who…

I corresponded with Robert Vernon who was very helpful and responsive to my requests. It’s a pleasure to deal with SEFE who supply the gas for heating our huge Church here in Wrexham. I have always found the company a very helpful and concerned for their customers requirements.

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 5 av 5 stjerner

Imran Ditta in Credit Control is brilliant

Imran Ditta in credit control has been brilliant in sorting out the issue with our business electricity account. After numerous calls and emails to his other colleagues, Imran was the only person to clarify everything and sort it out quickly.

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Beth

Vurdert til 1 av 5 stjerner

No one emailed me back

No one emailed me back. I had to contact you by phone to answer my query

5. september 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused.

Kind regards,
Aidan

Vurdert til 5 av 5 stjerner

Anna Yates provided exceptional…

Anna Yates provided exceptional customer service that went above and beyond my expectations. She was attentive, patient, and genuinely committed to resolving my issues. Throughout our interaction, Anna demonstrated a thorough understanding of the problem and explored every possible solution. Her persistence and dedication were truly impressive - she didn't give up until we found a satisfactory resolution. Anna's communication was clear and professional, keeping me informed at every step. Her positive attitude and willingness to help made what could have been a directionless experience into a pleasant one. I highly recommend Anna for her outstanding customer service skills and her genuine desire to assist customers.

10. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 5 av 5 stjerner

I asked for energy quotes from Robert…

I asked for energy quotes from Robert Vernon at SEFE energy - he was excellent to work with and gave us some great offers - a pleasure to work with.

6. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Beth

Vurdert til 4 av 5 stjerner

Anna in Credit Control has been dealing…

Anna in Credit Control has been dealing with my query, although its not yet been resolved Anna has done everything she can to help and also got other departments involved.
Thanks for all your help

5. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 5 av 5 stjerner

Tamara was fantastic

Tamara was fantastic - so helpful!
SSE could learn a lot from you!

29. august 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Beth

Vurdert til 5 av 5 stjerner

Dear Robert Vernon,

Dear Robert Vernon,
Thank you for your help in renewing our gas contract with SEFE for a further year. You were very professional, and made the task very simple, much appreciated.
Regards Giovanni

28. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Beth

Vurdert til 5 av 5 stjerner

The person,Tamala.

23. august 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 5 av 5 stjerner

Professional and kind manner.

Keelan listened to my questions without interrupting. He had good knowledge. Answered everything I needed to know. Set up my account so I can access online. Excellent Customer Service. Professional and kind manner. Thank you.

23. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 1 av 5 stjerner

Terrible company

Terrible company, avoid at all costs!
Bought a house with this supplier. Standing charge only £2 per day.
Had to call to get a final invoice. Later received mail, postmarked 2 days earlier, threatening legal action!
They conveniently forgot to issue an invoice in the first place.

15. august 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused. Kind Regards, Luke.

Vurdert til 5 av 5 stjerner

Meter Disconnection

Great customer service and quick email to proceed.

20. august 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Kaya

Vurdert til 5 av 5 stjerner

so easy

so easy, really eager to help and so helpful when i was struggling

19. august 2024
Logoen til SEFE Energy

Svar fra SEFE Energy

Hi there,

Thank you very much for taking the time to leave us feedback. We really appreciate it.

Kind regards,
Beth

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv