Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Vis mer
Selskapet har svart
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Vis mer
Selskapet har svart
I have been a customer of SEFE Energy for 15 years and have recently signed a three-year extension to our large electricity and gas contracts. Quite simply I have enjoyed working with this c... Vis mer
Selskapet har svart
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Vis mer
Selskapet har svart
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
louise parry was very helpful with my inquiry. Great service and professional.

Svar fra SEFE Energy
I am really impressed with my correspondence with Luke regarding refunds on my account.
Luke was extremely helpful and very professional and made the process relatively easy.
I have never dealt with such a helpful person he is a credit to your company.

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I corresponded with Robert Vernon who was very helpful and responsive to my requests. It’s a pleasure to deal with SEFE who supply the gas for heating our huge Church here in Wrexham. I have always found the company a very helpful and concerned for their customers requirements.

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Imran Ditta in credit control has been brilliant in sorting out the issue with our business electricity account. After numerous calls and emails to his other colleagues, Imran was the only person to clarify everything and sort it out quickly.

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Great customer service from Robert Vernon.

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No one emailed me back. I had to contact you by phone to answer my query

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Anna Yates provided exceptional customer service that went above and beyond my expectations. She was attentive, patient, and genuinely committed to resolving my issues. Throughout our interaction, Anna demonstrated a thorough understanding of the problem and explored every possible solution. Her persistence and dedication were truly impressive - she didn't give up until we found a satisfactory resolution. Anna's communication was clear and professional, keeping me informed at every step. Her positive attitude and willingness to help made what could have been a directionless experience into a pleasant one. I highly recommend Anna for her outstanding customer service skills and her genuine desire to assist customers.

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The person I spoke to (Will) dealt with my request very efficiently.

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I asked for energy quotes from Robert Vernon at SEFE energy - he was excellent to work with and gave us some great offers - a pleasure to work with.

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Anna in Credit Control has been dealing with my query, although its not yet been resolved Anna has done everything she can to help and also got other departments involved.
Thanks for all your help

Svar fra SEFE Energy
Tamara was fantastic - so helpful!
SSE could learn a lot from you!

Svar fra SEFE Energy
Dear Robert Vernon,
Thank you for your help in renewing our gas contract with SEFE for a further year. You were very professional, and made the task very simple, much appreciated.
Regards Giovanni

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Keelan listened to my questions without interrupting. He had good knowledge. Answered everything I needed to know. Set up my account so I can access online. Excellent Customer Service. Professional and kind manner. Thank you.

Svar fra SEFE Energy
Terrible company, avoid at all costs!
Bought a house with this supplier. Standing charge only £2 per day.
Had to call to get a final invoice. Later received mail, postmarked 2 days earlier, threatening legal action!
They conveniently forgot to issue an invoice in the first place.

Svar fra SEFE Energy
Same say, very helpful.

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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.