Helt forferdelig!
Helt forferdelig!
Jeg gjorde en jobb, sendte inn rapport 3 ganger, men systemet deres maste fremdeles på at jeg skulle sende inn. Jeg hadde mye og skrive, så det ble veldig tidkrevende å skrive samme rapport flere ganger. til slutt ga jeg opp. Nå mener dette selskapet at jeg skal betale dem € 70,60!!!!
Svar fra Secret View
Hi Merethe,
Thank you for your review. We understand this is frustrating for you, but we'd like to share our side of the story.
You received advance payment on September 30th for an assignment in October. Unfortunately, you didn't execute the assignment correctly and your survey didn't reach us. Even though you mention there was a technical issue, you never reported this to us. We could have helped you then.
We gave you 42 days to resolve this and sent 6 reminders. You didn't respond, until we transferred the case to a debt collection agency. They also gave you 2 weeks to pay the original amount of €21.50. Now they're adding collection fees. We're still open to resolving this together, but it would be great if you could respond by email.
We value feedback enormously and are always open to constructive conversations. In this case, we would have gladly worked with you toward a solution if you had contacted us within the generous timeframe we offered.
Team Secret View
