Secretmug Anmeldelser 

DON'T buy from Secretmug.com. It is a scam outfit. Took $51.98 from me and never delivered or answered emails. I'd have Visa refund my money, since the non-existent company won't, but Visa always wants me to cancel my card and replace it with a new one. So I get double punished. Today is 9/4; I purchased a mug and desk sign on 7/31/26. Is Trustpilot a company that can do anything? There's no tracking number, which they're supposed to provide. I am so angry that I got scammed again!

If I could give negative stars I would! Absolute scam!! No order received although states should have been delivered a week ago. No replies to multiple emails and no tracking info either. Don't trust this fake supplier....😡

I’m in the same boat as everyone else. Placed order on July 7, expected delivery date given was July 21, it is now Aug 13 and nothing. Also confirming the link track your package is useless.

Ordered July 14th with an expected delivery of July 28th. It still shows expected delivery on July 28th. The tracking takes you to a generic page with no information that shows a false trust pilot score in the top corner. Do not give your money to this scam website

Ordered a secret mug July 10th ‘26. Got an expected delivery date of July 24th. No tracking number. No delivery. Company does not respond to emails. Had to do a chargeback. Stay away from this company

Don't bother ordering from this company.
I still havent received my order placed on the 8th of July, stated it was 1-5 days for shipping, due to be delivered between 16th and the 21st of July, still waiting. The tracking number just sends you to a generic page with no valid information. They do not reply to emails, I have emailed twice regarding this order.