Hi, Arian!
Thank you for taking the time to leave us a review. We're very sorry we disappointed you.
There are two ways all our subscribers can get all the deals we find - first - to log into your user account; second, we send emails with different types of deals almost every day. When someone subscribes to our service, the welcome email is sent, and it contains all information on how to log in and make sure that you will receive all newsletters.
Also, we implemented an easy solution to change passwords or contact us to troubleshoot the problem. It is the standard solution used in every website containing user accounts.
We work hard to make our customers happy with our service, and everyone can contact us to solve the issues or get their questions answered. But unfortunately, sometimes problems appear, and it takes some time to troubleshoot their roots and it takes time to solve them.
A few simple steps can be taken to ensure successful login/troubleshooting, unfortunately, our records show that these steps were not attempted on your behalf.
Our service and customer support policy are established on open communication, and we expect the same from our customers, especially when working through issues. Therefore, we can assure all our existing and future customers that we will do everything to provide the best service and avoid all issues.
Yours, SeatHustler