Complete scam. They will trick you into saying yes on the phone by putting you on the spot. If you try to reason with them after investigating and finding out about their scam, they will threaten you... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Complete Scam artist. Call you saying ''they've been managing your google account'' (Basically then read you public google details back to you on the phone to make it seem like they know your informat... Vis mer
Wish had seen this site before agreeing to anything!! Naively agreed to this but on further consultation decided not to go ahead. No money had passed hands but have been informed that we made a bus... Vis mer
Selskapet har svart
As some one who has previously worked for this company, I advise you to continue to ignore their calls. You can do what the business provides yourself COMPLETELY FREE! No point asking them to remove y... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Want to increase your online exposure to customers? Search Point UK is a digital marketing agency that specialises in the creation and management of Google My Business listings based in Leeds, West Yorkshire.
Kontaktopplysninger
Storbritannia
- searchpointuk.co.uk
1,2
Dårlig
111 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
they are misleading
This company will misguide and take your money in a blink of an eye.
I accidentally signed for their services. The information given varies across the board and misleading. And when I wanted to cancel and get a refund to an agreed contract they challenged me, even though I had NOT signed a contract
22. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Zain,
We have tried to look for your details on our system but we are unable to find your information. Further to your comments within your review, our contracts are done verbally over the phone and are a binding verbal agreement in line with the Sales of Goods Act 1979. If you would like to discuss this further and provide us with some further information then we will happily help. You can contact us on 01133222930 or by email on hello@searchpointuk.co.uk
Many Thanks
Search Point UK
DESPICABLE COMPANY - DO NOT SPEAK
This is the most disrespectful and bully boy tactic company I have ever ever come across. A telephone call, with no mention of it being recorded and no mention of it being a legally binding agreement ends up being an agreement that they say you cannot get out of. Numberous emails and letter to them to say go away your service is of no use and it NOT required. We are now receiving final notification before legal action letter. PLEASE PLEASE PLEASE do not entertain a phone all from this despicable company. YOU HAVE BEEN WARNED. We are now taking legal action against them.
20. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello,
We have looked in to this and it appears you agreed to renew with us on 21/03/2023 for the management of your listing. Are calls are recorded for training and monitoring and to ensure an agreement has been formed. This ensures that we don’t send an invoice to anyone who hasn’t confirmed they are happy to receive one. We have provided you with statistics throughout the time you have been with us so you can see how well the listing has been performing under our management.
If you would like to discuss this further please get in contact with us on 01133222930 or via email on hello@searchpointuk.co.uk
Many Thanks
Search Point UK
Put the phone down when they call you!!
I've tried this service and did not receive anything of what they promised. I went and change all my business details online by myself. Then the torture started when it was time to renew. As soon as the call started I said I did not want to renew and they force you to say the things that they want you to say to get you to renew the contract. They won't tell you that they are recording the call which is against privacy for a start, then if you won't pay their invoice (which under trading standard you have the right to cancel) they will keep calling EVERY day, sending you letters etc stating that there is a verbal agreement. Seriously the WORST company I had to deal with. They are so annoying and disrespecful. All reviews here are saying the same and I am surprised that they are still in business pestering people. I will take this legally should you not stop sending letters or calling.
14. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Michelle,
As this is review is in regards to the same as the review below by Manu please see response on the review from us.
Many Thanks
Search Point UK
If only i had looked on here first
If only i had looked on here first. We had a phone call where we said we didnt want to renew for anotehr 12 months. The call was abrupt and the sales technique agressive. We said send an invoice to where we felt pressured. We tried to cancel several times to which they respond with a voice recorded (no messages about calls being recorded) where they say we have agreed. No agreement was discussed and despite trying to cancel they call us daily and send us an invoice for £370 which includes a debt charge (for a service we dont want).
Their terms and conditions do not have a cooling off period and they arent accepting our cancellation.
They are sending letters threatening CCJ's and action if we do not pay.
We told them within days we did not want the service.
This is the worst company i have ever dealt with.
I am now taking legal action through our solicitor and processing a formal complaint with Trading Standards.
This company either needs to change or close
STAY AWAY
12. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Manu,
Having looked into this we can see that you have been a valued customer with us for many years and have never had any issue with our services or how we operate before. Previously you have paid for the service we provide you with and have provided us with updates or changes for us to make for you. In regards to the call recording we do not have to inform that the call is been recorded as this is for internal use and to ensure that the call can pass our quality control department. In accordance to the sales of good act if a business to business agreement has been made then there is no cooling off period.
If you would like to discuss this further then please get in touch with us either on our main office number 01133222930 or via email on hello@searchpointuk.co.uk
Many Thanks
Search Point UK
DON'T AGREE ON PHONE
Awful service, same as comment below, told me I had agreed verbally on the phone, use intense pressure tactics and don't let you consider anything, after 20 mins of consideration I emailed and told them we couldn't afford it, now they're demanding money, make sure you don't even say 'okay' to them on the phone as this is supposedly a verbal agreement then demand a large sum of money. Obviously won't be paying.
18. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Lewis,
We have looked in to this for you and we can ensure you that all of our calls are listened to by our strict QC department. On the call it was clear that you said yes to going ahead with the service and even gave us the method of payment you would like to pay by. If you would like to discuss this further with us then please call us on 01133222930 or email us on hello@searchpointuk.co.uk and a member of our accounts department will be more than happy to help.
Many Thanks
Search Point UK
Wish had seen this site before agreeing…
Wish had seen this site before agreeing to anything!!
Naively agreed to this but on further consultation decided not to go ahead.
No money had passed hands but have been informed that we made a business to business agreement.
Surely if haven't actually paid then haven't fully committed to anything??
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello,
In relation to the point raised in your review, you entered into a business to business agreement and a verbal contract over the phone when you agreed to go ahead with the service. All the information in relation to both of these points can be found on the trading standards website. If you would like to discuss this any further then please get in touch with us either on our number – 08448261152 or via email on – hello@searchpointuk.co.uk
Many Thanks
Search Point UK
Total con
Total con
They was told no and now constantly on the phone and sending over due account letters out
6. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Paul,
Having checked your account it appears that you have been a paying customer since 2021 with us. This year you have verbally agreed to renew the service with us which is the reason you will be receiving letters from us. If you would like to discuss this matter further then please call our main landline number which is 01133222930 and quote your reference number.
Many Thanks
Search Point UK
Awful
Told them that I do not want to go ahead with using them as I do not find what they do beneficial and I am now being blackmailed by them saying ‘if you do not pay us we will delete all of your good reviews’ is this possible? Disgusting service
25. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Chloe,
We have check our system and are unable to find any records under your name. We can ensure you that we would never have said that we will delete all your good reviews as this is not possible to do. If you would like to get in contact with us and provide us with some more information we will happily look into the calls we have had with yourself. Please either call us on 01133222930 or email us with your information on hello@searchpointuk.co.uk
Many Thanks
Search Point UK
Badgered to sign up again when I made…
Badgered to sign up again when I made it clear I am not interested .
Hundreds of calls later I have blocked every number . This company are aggressive. No doubt they see this as a positive trait in their cold callers . Its like being confronted with a person literally programmed to ignore anything but a yes. This is close to abuse after a while .
I do not recommend anyone to use this company.
There should be laws against this kind of harassment.
8. desember 2022
Anmeldelse skrevet uten oppfordring
Crooks and day light robbery
Worst company in the world big scam stay away at all cost do not answer the phone to the robbing to bob scum so I pay the money after getting a court letter and tell them nether contact me again and they start emailing me the must be a thick bunch . The bigs crooks iv ever come across
26. september 2022
Anmeldelse skrevet uten oppfordring
Following a cold call my boss took out…
Following a cold call my boss took out a contract with this company. Paid the fee and then unable to send alterations. Several phone calls which resulted in 4 different email addresses all returned unknown. Don't touch them with a barge pole.
We tried from 3 different email addresses with the same result every time
7. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Liz,
In regards to the review you have left we have spoken to your boss in regards to the issue you seem to be having about get emails over to ourselves. We suggest you attempt to send these from a different email address as we are receiving email from our other customers with no issue. If you would like to discuss this further please get in touch with us either on 01133222930 to via email on hello@searchpointuk.co.uk
Many Thanks
Search Point UK
Got a cold call from this so called…
Got a cold call from this so called company claiming to work for Google Got sucked in
Net time they phone I will tell them to go where the sun does not shine (up my backside)
19. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Lynda,
When we call we never say we are Google, we would say we are Search Point UK. If you would like to get in touch with us on 01133222930 and provide us with some more details then we will look into the reason you were been called.
Many Thanks
Search Point UK
Horrific, pushy, swines
No stars from me! They are the biggest pain in the neck to any business ever!
Horrific, pushy, swines who continuously ring back time after time and never get rid of your details from their system!
We have no interest in the services, its not going to be detrimental to our business, and we have asked on every occasion for details to be removed from the system but still they come back, with arrogant pushy phone calls like they are going to change our minds!
Definitely don't work with them!
19. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Jarl,
We are sorry you feel this way about our services. However we can confirm that following your phone call with our agent this morning we have since cancelled the account.
Many Thanks
Search Point UK
AWFUL COMPANY
WOW - CAN'T GET THEM OFF THE PHONE WHEN THEY CALL! AND THEY CLEARLY DONT UNDERSTAND WHAT NOT INTERESTED MEANS!
NUMBER BLOCKED
BTW - i'm not called chris, clearly a copy and paste responce too
19. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hi Toby
Unfortunately with you name we will be unable to locate your details in our system to ensure that they are removed. We apologise if you have asked one of our agents to be removed and this hasn’t been done. If you could contact us on 01133222930 or email your details to hello@searchpointuk.co.uk we can then ensure your details are removed
Many Thanks
Search Point UK
How many 5 stars and how many 1 stars…
How many 5 stars and how many 1 stars for this lot
SAYS IT ALL
My wife was conned.
12. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Peter,
In regards to the review you have left, all of our calls are listened to by our strict quality control department to ensure that all calls follow our guidelines. If you would like to provide us some further information that we can happily look into this for you. Please send your information to hello@searchpointuk.co.uk or call us on 01133222930
Many Thanks
Search Point UK
We signed up to this scam and paid…
We signed up to this scam and paid £238.80. I have tried over the last 3 days to contact them by the FOUR different emails they sent me. All bounced back. I have called several times again no call back. I have asked for my money back but not their policy so I will have to take legal action. Its a scam please ovoid. Ken Wright
11. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Ken,
As mentioned on the phone calls we are receiving emails from our other customers and have advised you to try sending an email either from a different email address, or if you are sending over images to try and send these to us in more than one email as the reason the email may not be sending could be due to how large the attachments are. If you would like to try doing either of these then we will happily make the amendments for you.
Many Thanks
Search Point UK
I’ve had yet another call from this…
I’ve had yet another call from this company and still they use a withheld number to call people on. After asking for my number to be deleted yet again the caller then was still trying to sell there services which I have no interest in. All my telephone numbers are registered with tps so shouldn’t be receiveing calls from this company. I’ve reported this to ICO again.
9. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hi Chris
Unfortunately with only your first name we will be unable to locate your details in our system to ensure that they are removed. We apologise if you have asked one of our agents to be removed and this hasn’t been done. If you could contact us on 01133222930 or email your details to hello@searchpointuk.co.uk we can then ensure your details are removed
Many Thanks
Search Point UK
Rang me on with held telephone numbers…
Rang me on with held telephone numbers and went to tell me that my 30 day free trial on Google Business page had ended and that they were my management company for that page.When i explained i was not interested they became very aggressive down the phone so i hung up. Numerous other calls and then sending me the most exaggerated figures for searches on my business via Google that were comical.Next thing i receive an invoice for £120 for their management fees. No written contracts sent.Reported to Google as i never came them permission to manage my page
3. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello,
I would like to outline how we operate as a business. Firstly we contact potential customers and offer a 30 day free trial, which you will have agreed to go ahead with. After this we call to collect the code which makes the listing go live, which you will have given us. After the 30 day free trial we get in contact to inform you of how the listing has performed and offer you the continued management of the listing for a 12 month period, which you will have agreed to. Only once an agreement for the management is in place will an invoice be issued. Under no circumstances as a business do we issue invoices with no agreement in place. We have a strict quality control department which checks all sales calls before invoices are issued. As you haven’t provided your business or personal name we are unable to locate your specific information however should you wish to discuss your invoice further with us please do not hesitate to contact us directly.
Please either email us on hello@searchpointuk.co.uk or call us on 01133222930.
Many Thanks
Search Point UK
Constant cold calling from these…
Constant cold calling from these shysters offering something that any business owner can do for free. They call me at least once a week, despite being asked repeatedly not to. Avoid! If you go to Google, they even tell you how to create your business listing
3. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Leigh,
Thank you for your review, however we do clearly state on our website that you can manage a Google My Business Listing for free and even instruct people on how to do so. If you ask our agents to not call you again then you would be removed from our dialling system. Unfortunately I am unable to locate a call where this request has been made previously. I can however confirm that your number has now been removed and again would direct you to our website if you would like to set up the Google my Business page yourself.
Many Thanks
Search Point UK
One of their team just called me and…
One of their team just called me (11.30am on 2nd August) and when I told him we were not interested but thank you for your call, he put the phone down on me mid sentence! Classy!
2. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Searchpointuk
Hello Martin,
We apologise about this and can confirm that this has now been dealt with. If you require anything further please get in touch via email on hello@searchpointuk.co.uk or via phone on 01133222930.
Many Thanks
Search Point UK
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