Had a great week in Mallorca with this company & can recommend both them and Voramar Beachfront apartment which was everything we hoped it would be. Very good communication throughout & easy check... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Abbiamo soggiornato nella villa a Sa Pobla, a Maiorca, villa molto grande, c'era il necessario per cucinare, bel giardino e bellissima piscina, una bella esperienza nel complesso.
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We had a fantastic villa near Pollença, beautifully renovated and spacious grounds with complete privacy and lovely pool. The villa was a ten minute drive from Pollenca and just a couple more m... Vis mer
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Zdecydowanie polecam! Willa na Majorce spełniła wszystkie nasze oczekiwania, kontakt z hostem szybki i bezproblemowy, wszystko naprawdę godne polecenia! Serwis sprzątający, nawet zaliczyliśmy serwis r... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Sealand Villas - private pool villas and apartments in Mallorca, Zakynthos and Corfu. We make booking simple, with a friendly team to support you from choosing the right property to completing your reservation. Book with confidence thanks to our flexible, worry-free approach, including free cancellation up to 60 days before arrival. We take care of your holiday accommodation; you make the memories.
Kontaktopplysninger
Carrer del Picapedrer, 8B, 07460, Pollença, Spania
- +34 971 86 81 29
- hello@sealandvillas.com
- sealandvillas.com
4,5
Enestående
314 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfecte communicatie
Goede, duidelijke communicatie en supersnelle reactie bij vragen.
21. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
We se happy to hear that you enjoyed your stay at our vfilla.
Superb Villa, friendly communication
Fab company to book through. Friendly communication and very easy to deal with. What a superb villa in a lovely location in Bonaire, Majorca. We’ve had a lovely holiday. Villa was very clean and well equipped. We’ve identified a few improvement areas - would benefit from a second gate key (large groups don’t always all go out together and the gate could not be opened without the key). Also larger chopping board, a dishwasher tablet per day and tea towels to dry utensils that have been washed by hand. Some printed guidance on local recycling points and what can / can’t be recycled would improve the amount of recycling achieved. None of these are reasons not to book with this company. We will be booking with Sealand Villas for future holidays. Thank you !!!
25. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you very much for taking the time to rate us and we look forward to seeing you again soon.
Flawless communication
Flawless communication! Clear and accurate instructions!
7. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you so much for your comments, we hope to see you again!
Best Regards
Sealand Villas
Villa was very nice
Villa was very nice! Improvements required - cleaners failed to provide mid-stay clean. Cot provided was in poor condition & mattress was too small for the frame - replacement which arrived the following day was dirty!
2. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you so much for your comments!
I am really sorry for what happend with the cot, we will check this things and try to solve this, thank you for advising.
Best Regards
Sealand Villas
Lovely Villa, lovely holiday.
Great property and easy remote access. Prompt response to any question from Sealand.
7. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you so much for your review! We do really appreciate this.
We are glad you enjoyed our service.
Always kept well informed throughout…
Always kept well informed throughout the booking process. Apartment was well equipped and very clean and spacious. Fantastic location that would be hard to improve on. Very competitive price.
3. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your lovely review, it was an absolute pleasure to deal with you and we are overjoyed to hear that you’re happy with our villa!
Great service and amazing villa
Great service and amazing villa. Thank you
2. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for giving us a 5 star review and that you had a great holiday
Very disappointed with Sealand villas
On arrival at our villa, which we were not allowed to arrive early to book in due to cleaning! Bird poo all around the pool area which I accept happens but this was clearly a build up of several days as it was never even remotely this bad throughout the rest of the week. No hot water as the boiler had broken, the maintenance team did attend the next day but we're unable to repair for several days, now I understand things break but again someone had put a sheet on the floor where it was leaking showing that they were aware of the issue and how come the cleaners didn't realise they had no hot water to clean the floors. The reason we spend the extra money on a villa is because my son is autistic, no hot water caused him some distress as he likes a bath before bedtime but couldn't and subsequently this caused us more stress. The washing machine was broken, again something the cleaners should have been aware of, this was not repaired during our stay, causing issues as we deliberately travel light and wash clothes on holiday. On the surface the villa was clean but you only had to move any furniture or beds to find layers of dust. Several items were either broken or showing serious signs of disrepair, the oven wasn't fully functioning and a gas ring didn't work with the knob hanging out of the oven, looking at previous reviews this was reported but still not fixed.
The villa itself is lovely and in a great location, the owners attended and we're also unhappy about the state of the property where it is being mis managed by Sealand villas, once I started to contact them more about the issues they either didn't respond, took their time or didn't answer the question. Very disappointed especially due to the amount of money spent and a refusal to give a partial refund due to the issues raised.
12. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you very much for your comments, we appreciate all your efforts to inform us about it.
Regarding an early check in, we cannot guarantee it before having the property cleaned, garden and pool cleaned before your arrival. Once everything is ready we will let you know if you can check in early or not, we offered to leave your luggage in our office while waiting for the villa to be ready but you declined this service.
The villa is in an area surrounded by pine trees, this means that it may be clean when you leave the property and for a short time there may be bird poo, this is a constant problem but as it is nature we cannot control this and the only solution would be to cut the trees which the owner has no plans to do. The pine tree is a tree that loses leaves and can effectively fall on the terrace and pool, there is a leaf collector available to the client to remove them during the stay if they bother them, obviously the pool attendant does not come every day.
Thank you very much for your comments about what is not working and we will report it and solve it as soon as possible.
Sealand Villas
excellent place
excellent place, short walk to the sea and town center.
25. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your feedback, we appreciate you taking the time to do this
We stayed in a villa booked through…
We stayed in a villa booked through this company and lots of things went wrong. They completely ignored us when we emailed them a few times. We don't recommend using them at all, they don't care about good customer service at all.
10. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for taking the time to leave a review. We are really sorry to hear that the service provided were not your expectations. We would like to discuss the matter with you and invite you to contact us at your convenience.
Great stay and fantastic villa
Great stay and fantastic villa.
Outdoor space (pool and garden) was lovely and great way to spend days in Pollenca. Villa itself is large spacing and was kept really tidy.
25 min walk from the port so perfect location to have a stroll for dinner/drinks!
Hosts were super helpful and responded to any queries we had. Would recommend.
1. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your review and the villa was suitable for your needs. Happy to hear we were able to assist with any issues.
Horrorurlaub in der Villa Carla
Ich kann von der Agentur "Sealand Villas" nur DRINGEND abraten!!!
Meine Freunde und ich waren vom 30.05.2024 bis 06.06.2024 in der Villa Carla in Port de Pollença. Das Haus haben wir direkt über die Agentur gebucht.
Bereits beim Betreten der Villa kam uns ein muffiger, unangenehmer Kellergeruch entgegen, den wir im Laufe der Tage durch Lüften und Raumspray verbessern konnten. Ganz weg ging er allerdings nie. Die Ursache hierfür ist schwarzer Schimmel in zwei Bädern und einer Klimaanlage sowie die Lage des Hauses direkt an einer Pferdekoppel.
Diese Pferdekoppel direkt hinter dem Haus führte darüber hinaus dazu, dass übermäßig viele Fliegen und Käfer in unsere Zimmer flogen. An den Fenstern ist kein Fliegengitter angebracht, welches durch die genannte Lage aber unbedingt notwendig ist.
Zudem ist die Einrichtung heruntergekommen. Ein Bad konnten wir nicht abschließen, weil die Verriegelung defekt war. Die Duschköpfe waren teilweise so verkalkt, dass sie teils gar nicht nutzbar waren. Eine der oberen Türen schließt nicht richtig, weil das Blech absteht.
Das Geschirr und Besteck war bei unserer Ankunft modrig. Wir mussten dies erst durchspülen, damit wir es überhaupt nutzen konnten.
Der Herd funktioniert nur teilweise. Nur der innere Ring wird heiß, was dazu führte, dass die Pfannen & Töpfe nicht gleichmäßig heiß wurden.
Hinzu kommt, dass der Kühlschrank zu klein für zehn Personen ist. In der Küche müssten mindestens ein zweiter Kühlschrank stehen, damit alle Anwesenden ihr Essen kühlen können.
Außerdem ist die Ausstattung der Küche unzureichend. Es gibt nur einen großen Topf. Wenn man für die ganze Gruppe von zehn Leuten kochen wollte, musste man mit kleinen Töpfen improvisieren. Außerdem mussten wir eine Schere kaufen - ein Objekt, was man in jeder Küche erwarten würde.
Die Waschmaschine war bei unserer Ankunft schmutzig. Wir mussten die Dichtung zunächst einmal reinigen, bevor wir überhaupt waschen konnten.
Wir haben all diese Mängel noch während der Reise der Agentur "Sealand Villas" gemeldet. Anstatt die Mängel proaktiv zu beheben oder uns eine alternative Unterkunft anzubieten, wurden wir mehrfach vertröstet oder gar ignoriert.
Das einzige Entgegenkommen der Agentur bestand darin, dass am fünften von sieben Tagen unseres Aufenthalts eine Putzfrau vorbeigeschickt wurde. Hiernach waren zwar die Bäder säuberer, aber die teils gravierenden Mängel wurden nicht behoben.
Ich habe aufgrund dieser nicht behobenen Mängel im Namen aller Mitreisenden nach der Abreise einen Teil des Reisepreises zurückgefordert. Auch diese E-Mail wurde von der Agentur einfach ignoriert.
Fazit: Ich kann von der Agentur "Sealand Villas" nur DRINGEND abraten. Dank der genannten Mängel und der ausbleibenden Reaktion hatten wir einen Horrorurlaub...
6. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for taking the time to leave a review. We are very sorry to know that the service provided was not your expectations. We understand that not all clients always have the same expectations of properties, unfortunately this selection with a lower price than other villas may not have been to your liking. We invite you to contact us again.
Toller Aufenthalt
Toller Aufenthalt, eine super schöne Villa mit Pool. Gut gelegen und gepflegt. Immer netter und schneller Kontakt. Unkompliziert und auf jeden Fall empfehlenswert.
1. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
We se happy to hear that you enjoyed your stay at our vfilla.
Es war alles super
Es war alles super! Wir würden wiederkommen! Es war alles sauber und einladend wieder hergerichtet!
Einen Stern ziehe ich ab für die Klimaanlage, die hat nicht so ganz funktioniert.
6. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
We thank you for your feedback, and taken the remark on about the Air Con which we are sorry for any inconvenience caused.
Sehr zugrieden
Gute, schnelle und proaktive Kommunikation
1. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your 5 star feedback, we are glad you enjoyed our service.
Our recent stay at Villa Francesco in Pollensa
Our recent stay at Villa Francesco in Pollensa booked thru Sealand Villas was wonderful. The villa was perfect - quiet but located close to groceries, markets, beaches and old town. The grounds and accommodations were clean and well taken care of. Before our arrival we ordered the welcome pack so that we had some supplies after a long trip and what a welcome sight that was! Traveling from the US, the staff answered all our questions promptly and thoroughly and provided directions and instructions that made everything easy and smooth as we arrived -- again -- after a very long trip. We love this area and would highly recommend any of the rental villas that Sealand offers.
12. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your 5 star review and we are happy you enjoyed this wonderful villa and our service.
Amazing place
Amazing place. Was very close to beaches, restaurants, shops etc… yet you felt like it was just you there as the back garden / pool area overlooked this amazing view of mountains/water with no people or buildings! The place had everything you required for a perfect stay. The hosts were extremely responsive and very helpful. Would definitely recommend.
2. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your amazing feedback. Always happy to hear we have met our expectations.
tranquilidad con gran paisaje
muy amplia, linda, confortable. Mejoraria las tohallas en general y pondria tohallas de picina que no habia, solo habia si las pagabas. No me parece una casa para tener que pagarlas
27. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Gracias por sus comentarios, nos alegra que haya disfrutado de la villa.
Ofrecemos una lista de extras del cual las toallas de piscina es uno de ellos.
Sehr empfehlenswert
Die Abwicklung, der Service während des Aufenthaltes
und das Angebot an Villen und Fincen ist ausgezeichnet und empfehlenswert.
Vielen Dank, insbesondere an Ihre Mitarbeiterin Barbara.
Wir werden wie bisher, auch erfolgreich, Sealand Villas
weiter empfehlen.
Martin
11. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for you amazing feedback, we always aim to meet our customers expectations.
Everything is clear
Everything is clear, clean and perfect.
2. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sealand Villas
Thank you for your feedback, we are very grateful
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