Estate Farm Office, West Lane, Kemble, Cirencester, GL7 6AB Gloucestershire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
****To All Our Existing and Potential New Customers**** For general enquiries Please visit our website – www.screen4.org – which contains an extensive range of information relating to all aspects of our testing process and will answer all general enquiries. Please be aware that our contact channels are experiencing a high volume of interest which is affecting our current wait times. Please only contact us if you have an urgent issue that cannot be resolved using our website. Kind Regards Screen4 Customer Service Team
Estate Farm Office, West Lane, Kemble, Cirencester, GL7 6AB, Gloucestershire, Storbritannia
I had a clinician performed PCR, and the rest itself is fine. The clinician was efficient, friendly and helpful. But the '24hr test' is 24 hours from when the lab receives the sample. My sample, collected at 3:30, wasn't recieved by the lab until nearly 12:30 the next day. That's far too long and makes makes it near 48 hours. If you need your test turned around quickly, look elsewhere.
Jamie provided excellent, detailed advice. Extremely helpful in these stressful times.
Svar fra Screen4 - Cirencester Clinic
Good Morning Tony,
Thank you for leaving a review of your experience of Screen4.
We really appreciate you highlighting the service you have had from our Fantastic Customer Service Team Member Jamie and the time you have taken to review our service and hope you choose to use us again in the future.
Kind Regards
Sophie
We had a problem depositing our PCR tests prior to our family holiday and were very stressed about them not getting to the lab in time. Sophie was absolutely amazing. She calmed me down, ascertained how best to fix the issue and even stayed behind after the office had closed to check that the courier had collected our tests. Throughout the day she did exactly what she said she would do and called regularly with updates. Sophie is the epitome of fantastic customer service and Screen 4 are very lucky to have her representing them.
Svar fra Screen4 - Cirencester Clinic
Good Afternoon Chris,
Thank you for leaving a review of your experience of Screen4.
We really appreciate you highlighting the service you have had from our Fantastic Customer Service Team Member Sophie and the time you have taken to review our service and hope you choose to use us again in the future.
Kind Regards
Jamie
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
