Forwoods ScoreStore Anmeldelser 

32
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My school has been using Forwoods for the vast majority of our students' music needs for many years now. We order hundreds of books a year, and Stephen and his team have always been incredibly reliabl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using Forwoods to supply our busy music department for some 14 years and their service is excellent. They are knowledgeable and helpful and delivery is always quick. They have often source... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Music ordered 3.00 Tuesday afternoon, arrived 10.00 Wednesday morning. Cheaper and quicker than Amazon. And it's great to talk on the phone to real, knowledgeable and clearly really nice people.

Selskapet har svart

Vurdert til 3 av 5 stjerner

Packaging and product were faultless. The sole reason for reducing the rating was the length of time taken between order and delivery. Would order from this company again without hesitation if I did... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Noteheftebutikk

Skrevet av virksomheten

Forwoods ScoreStore is a trusted, family-run business specialising in printed sheet music for choirs, schools, and musicians across the UK and beyond. With over a century of heritage and a passion for music at our core, we combine expert knowledge with friendly, personal service. Whether you're looking for choral scores, orchestral sets, exam material, or specialist repertoire, we’re here to help you find exactly what you need. We work closely with publishers and suppliers worldwide to ensure fast, reliable access to a huge range of titles — from the latest releases to hard-to-find classics. Our online store is regularly updated, and our team is always happy to offer recommendations or advice. At Forwoods ScoreStore, we’re proud to support music-making at every level, from amateur ensembles to professional choirs, and we’re committed to delivering the best possible service every time you order. Discover music made easy — with care, knowledge, and a human touch.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

32 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(32)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Friendly

Friendly, great comms and fast communication.

31. august 2026
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you so much for taking the time to share your experience. Glad we could help!

Vurdert til 5 av 5 stjerner

Very prompt delivery

Ordered at 14:30 and received delivery the next day. Full tracking provided. The book is pristine and exactly what was needed

23. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you for sharing your experience. Glad we could help!

Vurdert til 5 av 5 stjerner

Music ordered received 19 hrs later!

Music ordered 3.00 Tuesday afternoon, arrived 10.00 Wednesday morning. Cheaper and quicker than Amazon.
And it's great to talk on the phone to real, knowledgeable and clearly really nice people.

29. juni 2026
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

It's a pleasure working with you Graham, thank you for all your support!

Vurdert til 5 av 5 stjerner

Great service

Great service, and the sort of customer service which goes the extra mile. Really impressed, and thanks to them, now get an extra 3 days to mark up and learn the music.

4. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you very much for sharing your experience Melanie!

Vurdert til 5 av 5 stjerner

Super quick service

Super quick service. Supplied music id had real difficulty sourcing elsewhere

26. mai 2026
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Very glad to be of service! Thank you for your review.

Vurdert til 5 av 5 stjerner

Through my own fault

Through my own fault, I mistakenly ordered the reduced score of Karl Jenkins' 'The armed Man'.
It arrived promptly and the refund was made with no quibble. Therefore Forwoods are fully deserving of 5 stars from me!

8. mai 2026
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thanks for sharing your experience. No problem at all to correct errors like this. Here to help :)

Vurdert til 5 av 5 stjerner

Fantastic service over many years

My school has been using Forwoods for the vast majority of our students' music needs for many years now. We order hundreds of books a year, and Stephen and his team have always been incredibly reliable, as well as helpful and supportive whenever needed! We would not go anywhere else for our sheet music supplies.

19. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you so much for your support over the years. We really appreciate you taking the time to share your experience with others.

Vurdert til 5 av 5 stjerner

Outstanding Service

I have been using Forwoods to supply our busy music department for some 14 years and their service is excellent. They are knowledgeable and helpful and delivery is always quick. They have often sourced music for me that is not on their website . I have also used their website for personal orders and have been very pleased. I highly recommend them.

19. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

It's a pleasure working with you Sarah. Thank you for taking the time to share your experience!

Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding service, order arrived very quickly. Competitively priced. Would highly recommend.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you for sharing your experience - happy music making!

Vurdert til 2 av 5 stjerner

Don’t believe their delivery date promises

I placed an order with Forwoods ScoreStore on Saturday 7th March, around lunchtime. The website showed all three items of my order as being in stock, and the countdown clock said that they could be delivered on Tuesday 10th if I ordered within X minutes. Great. Top marks for website ease of use. I assumed that the countdown would mean same day dispatch, and the default Royal Mail Tracked 48 delivery made Tuesday seem a realistic prospect. We live in a world of efficient dispatch and swift delivery, after all.

Unfortunately it seems nobody told that to Forwoods.

My order wasn’t dispatched until Monday morning, and according to Royal Mail, it wasn’t handed to them until late Monday afternoon. Not exactly the end of the world, but that Tuesday delivery slot was now looking somewhat dubious! Still, with 48 hour delivery, it should arrive on Wednesday 11th, right? Only a day late.

Well, on Wednesday 11th, I got an email from Royal Mail saying that my package would be delivered on Thursday 12th. Now two days late. Then on Thursday, you guessed it, no package. I suppose they might attempt delivery on Friday 13th(!) but I won’t be home to accept it since I’ll be away for the Mothering Sunday weekend. So who knows when I’ll get it!

Now, I’ll happily admit that Royal Mail’s general incompetence is not the fault of Forwoods. However, since Forwoods force you to use Royal Snail with no alternative offered, I’m going to blame them anyway. If nothing else, the website’s delivery countdown clock was clearly a complete LIE without that same day dispatch.

So the moral of this story — NEXT TIME USE AMAZON!!

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Hi James,

Thank you for your feedback, and I’m glad to hear that you found the website easy to use.

Just to clarify the timeline: your order was placed around lunchtime on Saturday, and like many small independent businesses we do not operate weekend dispatch. Your order was therefore dispatched on the next working day (Monday) and handed to Royal Mail that afternoon using their Tracked 48 service.

While we always aim for Royal Mail’s advertised delivery times, they are unfortunately estimates rather than guarantees, and occasional delays can occur once the parcel is within their network.

You’re absolutely right that Royal Mail’s delivery performance is outside our direct control, but we do take feedback about the checkout messaging seriously. If the delivery countdown created the expectation of same-day dispatch on a Saturday, that’s something we will review so that it reflects our working hours more clearly.

As a small family business, we do our best to provide specialist music, careful packing, and personal customer service, things that large marketplaces can’t always offer, and we genuinely appreciate every customer who chooses to support an independent retailer.

If your parcel hasn’t yet arrived or you need help arranging redelivery, please do get in touch and we’ll be happy to assist.

Best regards,
Forwoods ScoreStore

Vurdert til 3 av 5 stjerner

Item ordered, paid for but never received. But now refunded

Ordered a music score on 25 Jan 2026 and the amount was debited from my credit card straight away. I still haven’t received the item, despite phoning them on 6 Feb. I was told that there could be a supply issue and someone was going to contact me. To date (10 March), I still haven’t heard from them or received my order.

I have now emailed them to ask for a full refund. If they do not have this item in store, they should not be advertising it on their website or taking money.

Post review comments (11/03)
Since posting my review, the company has got in touch and refunded payment in full. They also apologised for not getting in touch sooner, and they will aim to do better next time. As such I accept their apology in full, and that it is a genuine business trying to make it work but with rooms for improvement which I understand.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you for updating your review. We’re very sorry that we didn’t communicate the publisher's delay sooner, and we appreciate your patience while we resolved the refund. We’re always working to improve our stock information and communication, and we’re grateful for your understanding.

Vurdert til 5 av 5 stjerner

Excellent

I ordered a large set of music on 23 December and it was delivered on 24 December. I was expecting to have to wait until the new year. Delighted! Well packaged, very good price. Perfect!

23. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

Thank you for taking the time to share this experience. It's a challenging time of year for postal deliveries, I'm so glad we were able to help!

Vurdert til 5 av 5 stjerner

Excellent

Excellent stock, fairly priced, well packaged and promptly delivered. Consistently reliable.

24. november 2025
Logoen til Forwoods ScoreStore

Svar fra Forwoods ScoreStore

We really appreciate you taking the time to share your experience, thank you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv