School Space Anmeldelser 

79
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Two excellent experiences with school space, highly recommend. We rented a classroom through them at Millbank Academy to film two short films. The booking process was very smooth both times, they were... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I happened to look for potential venues for hire and had a preconceived notion that this might not be an easy process. I was fortunate to come across School Space. To my surprise, Brandon complet... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Emily and the team at School Space, have been diligent in following up our enquiry, and enabling a fantastic experience. We get to use a great school in Oxford for our regular Sunday booking in their... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We return to this venue every year for our big community event because the facilities are excellent and Clive is absolutely brilliant. From the initial booking to the end of the event, his support mak... Vis mer

Selskapet har svart

4,3

Enestående

TrustScore 4.5 av 5

79 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(79)

55 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Pleasant to deal with and quick and…

Pleasant to deal with and quick and easy
to set up an account,Clive was very helpful and efficient in helping us with this. He was super quick at responding to emails.

22. januar 2026
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Thank you for your review, Sheryl!

Vurdert til 5 av 5 stjerner

Grange Academy hire

We return to this venue every year for our big community event because the facilities are excellent and Clive is absolutely brilliant. From the initial booking to the end of the event, his support makes the entire process so much less stressful. We couldn’t ask for a better experience—highly recommended! Clive, thank you for going above and beyond every single year. See you in May.

27. januar 2026
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Svar fra School Space

Thank you for your review Gayatri. We're so glad the Grange Academy works so well for your events and look forward to hosting you again in May!

Vurdert til 5 av 5 stjerner

School Sports Hall Booking

School Space were very responsive to my emails and supportive throughout the process. So far, I have no complaints and would recommend them.

21. januar 2026
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Svar fra School Space

Thank you for your review, Ayo. We'll remain here to help if you ever require any assistance with your bookings!

Vurdert til 5 av 5 stjerner

Clive is great!

Clive was so lovely to work with.
He made the whole process smooth and easy, from the booking, all the way through to the end of our event.
Thank you Clive and your team!

14. desember 2025
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Svar fra School Space

We’re grateful for your kind feedback. Thank you for sharing your experince!

Vurdert til 5 av 5 stjerner

Service depends on who

I've had mixed levels of service from School Space over the past couple of years. But I want to acknowledge Clive H for going above and beyond for me last week when I had otherwise got lost in the shuffle. Thank you, Clive! You understand good customer service.

14. januar 2026
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Svar fra School Space

Thank you for taking the time to share about your experience. We’re sorry to hear that your service has been inconsistent in the past, but we’re really pleased to hear that Clive was able to support you and go above and beyond when it mattered. We’ll be sure to pass on your kind words to him, and we appreciate your feedback as we continue to improve our service.

Vurdert til 5 av 5 stjerner

Clive was really helpful!

Clive was really helpful and the process of a booking a space was so easy and straightforward. He replied to my messages very quickly and helped me book my venue with ease.

16. januar 2026
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Svar fra School Space

Thank you Jack! We're so glad you've had a smooth time booking a venue for your event with Clive.

Vurdert til 5 av 5 stjerner

Brandon

Brandon, is very helpful, knowledgeable about the subject matter and takes his time to explain things to ensure every questions asked is answered. Also, responds to enquiries promptly. He's an asset to his corporation.

14. januar 2026
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Svar fra School Space

Thank you for your kind review Kenny. We're so pleased you've had such a positive experience with Brandon. We'll be sure to pass on your feedback!

Vurdert til 5 av 5 stjerner

Himayat

School Space is extremely luckily to have someone like Himayat in their orgonisation. From day 1, he answered my questions with clarity and depth. He was always available for a phone call and even made time for us to visit the venue in advance, showing us around and answering specific questions with expertise. I have worked with many other venues/booking teams, this one with Himayat was extremely smooth and informative. He has a very bright future ahead of him.

31. desember 2025
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Svar fra School Space

Thank you for your kind words and for choosing School Space, Rhedwan. We'll be sure to pass feedback on to Himayat. Wishing you all the best for your bookings this New Year!

Vurdert til 1 av 5 stjerner

Terrible customer service

Terrible customer service ! I have been a customer of this company for five years. However, the experience has been consistently poor for the past year. Booking cancellations are frequently made at short notice due to staff shortages. Furthermore, the customer service is slow and unhelpful. Despite the high cost of their service, the quality is subpar and requires qualified staff, particularly in customer service. I would not recommend this company and will likely cancel all my bookings.

21. desember 2025
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Svar fra School Space

Thank you for taking the time to share your feedback. We take all customer experiences seriously and would love the opportunity to investigate your concerns and address them directly. As we cannot locate any bookings under your name in our system, kindly contact us at info@school-space.org so we can work towards a resolution.

We sincerely hope to have the chance to regain your trust.

Vurdert til 5 av 5 stjerner

Venue Hire

Christian had been most helpful assisting us with our recent bookings.

We already hire one venue from School Space and we have had no issues to date only great assistance .

15. desember 2025
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Svar fra School Space

We're so pleased to hear of your positive experience hiring venues with us. Thank you for taking the time to leave us a review!

Vurdert til 5 av 5 stjerner

Christian dealt with our booking and he…

Christian dealt with our booking and he was nothing but a great help to us! We run a non profit called Endoiiment Community where we run fitness and wellbeing sessions for adults suffering with mental health, grief and unemployment and Christian helped us programme our brand new sessions for the new year. Christian was very solution minded when problems arised and helped navigate our restricted budget with a positive attitude.

12. desember 2025
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Svar fra School Space

Thank you for your kind review and we look forward to hosting you in the New Year. We'll be sure to pass on your praise to Christian!

Vurdert til 1 av 5 stjerner

Avoid at all costs

I’ve never complained about anything in my life…until I’ve had to deal with Schoolspace. Their constant incompetence has had a massively negative impact on my business.
My fitness company were happily booked into Carshalton High Girls School for 7 years. Schoolspace then decided to take on further bookings in other areas of the school on the same night (which they’re perfectly entitled to do). But when the car park got busy as a result, they decided to kick us out, and move us to a different school. Since moving to Nonsuch Girls we’ve had 23 occasions in a year and a half where they’ve cancelled our booking with little or no notice, as the school had an event in their calendar which Schoolspace hadn’t checked.
I’ve had countless emails and phone conversations trying to calmly explain the situation, but have been ignored or dismissed every time.
We used to average 130 people per class on Thursdays. With all the inconsistency caused by Schoolspace, we’ve gradually decreased to about 70-80 people. Essentially, Schoolspace have lost me almost 50% of my Thursday clients, causing me to suffer financially, and just as importantly, mentally and emotionally too.
The really painful thing is…they do not seem to care one bit.
Avoid using them at all costs.
Ant (Antics Fitness)

16. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra School Space

Hi Ant,
Thank you for taking the time to share this feedback. We’re truly sorry for the disruption you’ve experienced and for the impact it has had on your business. This is not the standard of service we aim to deliver, and we understand how frustrating and distressing these repeated cancellations have been, especially after so many successful years at Carshalton.
The challenges you’ve faced at Nonsuch fall short of the reliability we work to provide. While we regularly request updates from schools and monitor their calendars, it’s clear that in this instance we haven’t met the level of accuracy and consistency you deserve. For that, we sincerely apologise.
We also want to acknowledge the time and effort you’ve put into trying to resolve this. You should never feel ignored or dismissed, and we’re sorry that has been your experience.
Our Customer Success Manager will be reaching out directly to review what has happened in detail and discuss how we can create a more dependable solution going forward.
Thank you again for raising this. We are committed to doing better.

Vurdert til 3 av 5 stjerner

Good communication but not helpful on the day of event.

They were generally kind and responsive. Few viewings successfully arranged before the event, while in one of them there were miscommunication with the venue. Securities are not aware of the viewing and didn't allow me to go in. Stood outside the gate for around 15 minutes until problem solved. Lots of technical problems with the venue on the day of event and School Space staff couldn't help as they are not familiar with the venue.

8. november 2025
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Svar fra School Space

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team kind and responsive, and that we were able to arrange several viewings ahead of your event. We’re very sorry, however, for the miscommunication during one of the visits and for the inconvenience caused by the security delay. Our emergency contact team is always available during lettings on 0800 311 8322, and we hope they were able to support you when you experienced access issues.

We also appreciate you raising the technical challenges encountered on the day. As our staff support a wide variety of venues, there are occasions where specialist on-site knowledge is required. We always recommend coordinating any technical requirements with our Bookings Team in advance, who can liaise with the venue where needed to help ensure everything runs smoothly on the day.

Thank you again for your comments, they are invaluable in helping us continue to improve our service. If you would like to provide any further feedback or discuss your experience in more detail, please feel free to contact us at info@school-space.org. We would be more than happy to assist.

Vurdert til 5 av 5 stjerner

Seamless and simple

When it came to running through everything on the call Emily was incredibly helpful and clear with bundles of EQ, just made it really easy to understand. We’re yet to make the booking but confident we will do. Honestly very easy 10 minute call and had everything I needed to make a decision.

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst experience ever and still not…

Worst experience ever and still not resolved, sent an invoice for overstaying booking taken almost 3 months to resolve and still not done, tried calling, leaving messages and emailing. Computer generated response within 3 days more like 3 months, insisting we overstayed and asked for proof, our bookings are over 10 years with the venue, and never experience this. I have asked for the proof they have and guess what wait ..... Same old story.

23. august 2025
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Vurdert til 1 av 5 stjerner

A company to avoid at all cost

A company to avoid at all cost! Repeated occasions where their staff would not turn up to open the venues, various communication errors from their staff, invoices overcharged, finding the venue covered in vomit... whatever your worst case scenario could be, school space will deliver exactly that and some more!

12. juli 2025
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Svar fra School Space

We're genuinely sorry to read about your experience and the distress it's caused, Angelina. What you've described falls far short of the standards we set for ourselves, and we completely understand your frustration. These are not the kind of experiences we want any of our community groups to have, and we are actively working to address them. We deeply value your partnership and are committed to rebuilding your trust.

Vurdert til 5 av 5 stjerner

Mohammed was so helpful!

Mohammed went above and beyond for us. His communication was excellent throughout, and he proactively solved logistical challenges to ensure our sessions ran smoothly and seamlessly.

13. desember 2024
Anmeldelse skrevet uten oppfordring

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