Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is my go to cleansing product. It removes all makeup, not harsh and ideal for my sensitive skin. Super quick delivery, nicely packed, thank you.

Vurdert til 5 av 5 stjerner

Phoned first, answered immediately with knowledge. Ordered at a great price, arrived quickly. This is so much better than some of the 'big guys' who I've had issues with before. I'll defintely use Sce... Vis mer

Vurdert til 5 av 5 stjerner

Very prompt delivery of this sample set of perfumes. These were a birthday gift for my daughter, who was delighted with the variety of perfumes, and even more pleased when she realised there was a who... Vis mer

Vurdert til 5 av 5 stjerner

A friend recommended this SPF30 gel. Struggled a bit to find it online (I think because the formula and name had changed slightly). Ordered from ScentU and had a bit of a neurotic fit about sourcing.... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

95 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(95)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very Impressed


Prices really competitive.
My order was nicely packaged and posted very quickly. Everything was perfect inside.
They kindly added various testers, samples and products in with the order.
I will be buying again

9. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A great service

From Wendy Jackson -
A lovely range of beauty products. Perfume arrived quickly, carefully packaged and tracked. An addition of a variety of samples (including one fragrance) was a really thoughtful touch. Well done Scentubeauty. A very happy customer.

1. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A good website

A good website. Good price. Love the free delivery...will definitely use this site again!

1. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wonderful concealer


This concealer is fabulous, it blends easily and doesn't cake. Really pleased with it. I like the ethics of Delilah so I'll definitely buy more from this brand and use scentbeauty as their prices are very competitive

21. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

0 stars

I am incredibly disappointed with this company. I ordered an item before Christmas, but it never arrived. Their email responses have been slow and unhelpful. It turns out the item was never even shipped. Now, a month later, Royal Mail 48 H service tracking still states: "More information will be available once we have received your item and scanned it into our network." Clearly, the item was never scanned, yet the company is placing the blame on the Hub for not scanning the parcel. It's truly unbelievable.

If the item were truly lost by Royal Mail, I would expect to be eligible for compensation. I requested a replacement, but they claimed they were out of stock. When I asked for a refund, they said it was "processed" on January 11th, and that it could take up to five working days. That deadline has now passed, and I've received neither a refund nor the item.

I cannot recommend this company at all, and their customer service is outrageously poor. The item never arrived and I’m still waiting for my money. I will not be shopping with them again.

20. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Scentubeauty

Svar fra Scentubeauty

Dear Barbara,
thank you for reviewing our service, it helps us improve.

We are very sorry about this issue.

The item was posted by us on the 24th December. This is clearly shown on the Royal Mail tracking website under tracking history:

Tuesday 24 December 2024
12:13
Sender has despatched item

Unfortunately, it was not scanned into the next destination, a hub.

We spoke about replacing this item, this was difficult as it was over the Christmas period but you were aware that there would be a delay due to the timing of the redispatch as we were out of stock.

Unfortunately, there was a product recall on the Amika product that we were not made aware of prior to trying to secure stock. Please see the Government link below for confirmation of this product recall, there is also a statement on Amika's official website.

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-amika-mirrorball-high-shine-plus-protect-antioxidant-shampoo-2501-0013

We then refunded you for this transaction. According to Paypal records this was completed on the 11th Jan.

Please can you check this refund with Paypal. Your review states that it has not been received but it should have been. Paypal have confirmed on our account that it has been made. Please can you confirm the refund is showing into your paypal account, it will not show into your bank account. If it is not in your paypal account I will need to contact our Paypal account manager.

I can understand why this has not been the best experience and do apologise for the issues.

Vurdert til 5 av 5 stjerner

Excellent Service

Very happy ordering with this company. Competitive prices, free standard UK delivery and item arrived well packaged. Nice touch to have a couple of free samples as well.

14. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very pleased! 😊

Never ordered from this site before but was very happy with the price of the fragrance and when I encountered a problem with the order, I was really impressed how promptly and efficiently it was dealt with and solved.

20. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service, perfume was a great price compared to other places and was also delivered quicker than expected.

The site has a good range of items at competitive prices, I was also grateful to receive samples with my first order which is something very few companies do now. Will definitely be ordering again.

12. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love this website....the prices you…

Love this website....the prices you just cannot compete with. The same set direct with L'occitane was over £30 more expensive and FREE DELIVERY!!!! 5 star - super quick delivery and received a free perfume sample.....will use gain!!!!

28. oktober 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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