XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Vis mer
Selskapet har svart
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Vis mer
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Vis mer
Selskapet har svart
Informasjon om virksomheten
About Us
Skrevet av virksomheten
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Kontaktopplysninger
401 Cottontail Ln, 08873, Somerset, USA
- scentbird.com
3,8
Bra
23k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They do well and there great
They do well and there great , but as for shipping they need to be sent out sooner than later.
20. april 2026
Svar fra Scentbird
Hi Alberto,
We really appreciate your kind words — it means a lot! 💫 We also hear you on the shipping, and understand wanting things to arrive sooner.
If you’d like, please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll be happy to look into your delivery timeline. 📬
It was nice just not as nice as I…
It was nice just not as nice as I normally like it the sun was off to flowery
20. april 2026
Svar fra Scentbird
Hi there,
We’re glad to hear it was a decent experience overall, though it sounds like the scent leaned a bit more floral than your usual taste.
We’d love to help you find something that suits you better — please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll guide you to a better match! 🌺
TO MANY SALES EMAILS RECEIVED AND…
TO MANY SALES EMAILS RECEIVED AND COMMUNICATION IS LACKING
20. april 2026
Svar fra Scentbird
Hi Susan,
We’re really sorry for the overload of emails and for the lack of clear communication — we understand how frustrating that can be.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll help adjust your preferences and make sure you’re better supported! 📩
Scent fades quickly.
Cool thing to have but it seems like the scents are watered down. I’ve had 3 so far and the smell lasts maybe 20-30 min. Pretty disappointing. Might cancel for this reason. My money is worth scents that last.
20. april 2026
Svar fra Scentbird
Hi there,
We’re really sorry the scents haven’t been lasting as expected — we understand how disappointing that is, especially when you’re looking for something that truly holds throughout the day.
We’d love a chance to help before you decide to cancel. Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll work with you to find a better match! 💎
Unexpected charge, no refund
I was charged unexpectedly even after already paying for my first order. The last item I received was a compensation product, so this new charge made no sense.
Support refused to refund and only canceled the subscription afterward. Very disappointing experience. Not transparent billing.
20. april 2026
Svar fra Scentbird
Hi Musa,
We’re really sorry this felt confusing and disappointing — being charged unexpectedly, especially after a compensation shipment, shouldn’t leave you with more questions than answers.
We’d like to take another look at this for you. Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review your billing and see how we can help! 📊
This month they didn't give me the…
This month they didn't give me the opportunity to choose the essence I wanted
20. april 2026
Svar fra Scentbird
Hi there,
We’re really sorry you didn’t get the chance to choose your scent this month — we understand how important that choice is.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll look into what happened and help you get back control of your selections! 🎯
No warning before payment process.
20. april 2026
Svar fra Scentbird
Hi there,
We’re sorry this caught you off guard — not having a clear heads-up before a charge can be frustrating.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review your billing settings and help prevent surprises going forward! ⏰
I’m good with the product
I’m good with the product, the only complaint I have is the delivery timeline. It takes a while to go through the process and be shipped out
20. april 2026
Svar fra Scentbird
Hi Devin,
We’re really glad you’re enjoying the product — that means a lot. We also understand how the delivery timeline can feel longer than expected.
If you’d like, please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll be happy to check on your shipping and see how we can help. 🚀
Where to start as soon as I signed up I…
Where to start as soon as I signed up I got my first order in a day was very pleased with that. The sent I got was the john wick smelled amazing an still have a lot left , that's another thing you get so much it's alsome
20. april 2026
It smelled just as you described and…
It smelled just as you described and just as I thought
20. april 2026
STOP CHARGING MY CARD
STOP CHARGING MY CARD!
I do not want this service anymore. Please cancel.
12. april 2026
Svar fra Scentbird
Hi there,
We’re really sorry for the frustration — we understand you want this stopped immediately.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll make sure your subscription is canceled and no further charges go through! ⛔
Don't have my favorite scent
10. november 2025
Svar fra Scentbird
Hi Jay,
We’re sorry your favorite scent isn’t available — we know how disappointing that can be when you have something specific in mind.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll be happy to suggest similar options you might love! 💫
BUYER BEWARE...SCAM COMPANY!!!
Scentbird, please refund my money or else I'm going to the press and will file a lawsuit. Others are having the same problems. The website is very confusing and the cancellation process is absurd. You all keep sending AI responses. I want to talk with someone.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Scentbird
Hi there,
We’re really sorry for how frustrating this has been — we understand you’re looking for clear answers and real support, especially when it comes to billing and cancellation.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and our team will personally review your case and work toward a resolution with you! 🧭
The scents are amazing and really smells great on me my wife loves them.
A customer who is receiving the fragrance turn me on to it.
30. mars 2026
Because the agent who helped me was…
Because the agent who helped me was very nice, polite, and knowledgeable
20. april 2026
The scents are amazing
The scents are amazing. I get excited to see the package when it comes in.
20. desember 2025
It's overrated
6. januar 2026
Svar fra Scentbird
Hi Norman,
We’re sorry it didn’t live up to your expectations — we understand how disappointing that can be.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’d be happy to help! 💬
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.