XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Vis mer
You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Vis mer
Selskapet har svart
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Vis mer
Selskapet har svart
Informasjon om virksomheten
About Us
Skrevet av virksomheten
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Kontaktopplysninger
401 Cottontail Ln, 08873, Somerset, USA
- scentbird.com
3,8
Bra
23k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very deceiving /Gimmick
Very deceiving , There needs to be a lot more information so people understand they are not really getting a “deal” . They are just going to pay a minimal fee and get a scent . Then billed for it in a few days after they receive it. There needs to be an easier way to cancel.
10. april 2026
Svar fra Scentbird
Hi there,
We’re really sorry to hear this felt misleading — we understand how frustrating it is when billing and subscription details aren’t as clear as they should be, especially when it comes to charges and cancellation.
We’d really like the chance to clear things up and help. Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll walk you through everything and assist you directly! 🤍
I thought for the price it would…
I thought for the price it would include 2 cases to start with, since 2 comes in the order.
20. april 2026
Svar fra Scentbird
Hi there,
We can see how that would be confusing — it’s totally understandable to expect two cases if you’re receiving two items in your first order.
We’d be happy to clarify how this works and help with your order. Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll take care of you! ✨
Love the scents I’ve received so far
Love the scents I’ve received so far. Gives me a better idea of the fragrance specific for me!!!!
13. april 2026
The smells are amazing but I wish the…
The smells are amazing but I wish the sizes were bigger for the price
13. april 2026
Svar fra Scentbird
Hi there,
We’re really glad you’re enjoying the scents — that means a lot. We also understand wishing the size felt more worth the price.
If you’d like, reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll be happy to help with options that might suit you better! 💐
Good but long shipping time
This is my second month with it and I do enjoy it, I just wish it would ship sooner. I don’t like that I have to wait until the end of the month to it though.
20. april 2026
Svar fra Scentbird
Hi Ashley,
We really appreciate you sticking with us and we’re glad to hear you’re enjoying the service overall. 💫 Waiting until the end of the month can definitely feel like a long time.
If you’d like, reach out to us at support@scentbird.com or message us on Instagram or Facebook — we’d be happy to look into your shipping timeline and see how we can help! 📦
Love the scent options that is curated…
Love the scent options that is curated to my likings
13. april 2026
I cancelled my subscription and you…
I cancelled my subscription and you still sent it and billed me!
20. april 2026
Svar fra Scentbird
Hi Brenda,
That’s definitely frustrating — being charged after canceling isn’t the experience we want for you, and we understand why that would be upsetting.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review this right away and make it right! 🔍
Svar fra Scentbird
Hi there,
We’re really sorry to hear about this — being charged twice and then having to wait a long time for your order is incredibly frustrating, and we understand why you’d feel this way.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll look into both the billing and shipping for you right away! 🚚
Never received my first order
Never received my first order, and I was charged for my second.
20. april 2026
Svar fra Scentbird
Hi there,
That’s a really frustrating experience — not receiving your first order and then being charged again shouldn’t happen, and we understand your concern.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll look into this right away and make it right! 📬
Complete hassle to unsubscribe
Complete hassle to unsubscribe. No support phone number, only email. You also can't unsubscribe from their website - you have to email them, which apparently does not actually work to cancel the account. You apparently have to follow a link that they email you afterwards, and then decline a pile of bullshit offers before you're finally allowed the privilege to stop being charged every month.
20. april 2026
Svar fra Scentbird
Hi there,
We’re really sorry this felt like such a hassle — we understand how frustrating it is when canceling isn’t straightforward and ends up taking more steps than expected. That’s not the experience we want for you.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll make sure your cancellation is fully taken care of and review any charges with you! ⚙️
Wrong item entirely I selected Dolce&…
Wrong item entirely I selected Dolce& Gabbana the one for men not the perfume im a man not a woman
13. april 2026
Svar fra Scentbird
Hi Johnathan,
We’re really sorry about the mix-up — receiving the wrong item is frustrating, especially when you selected something specific. That’s definitely not how it should go.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll sort this out for you right away! 🔄
Cancelled my subscription a month ago…
Cancelled my subscription a month ago and still was charged again.
20. april 2026
Svar fra Scentbird
Hi Lance,
That’s really frustrating — being charged after canceling shouldn’t happen, and we understand why that would be upsetting.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review your account and get this resolved for you promptly! 🧩
Horrible..
13. april 2026
Svar fra Scentbird
Hi Andrea,
We’re really sorry to hear this — it’s disappointing when the experience falls short like that.
Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll do our best to make things right for you! 🌙
Delivery was on time
Delivery was on time. I like the cologne. It smells good keep up the good work.
13. april 2026
Love the fact that you can get…
Love the fact that you can get different fragrances and can stop subscription at any time
20. april 2026
Quiero cancelar esa suscripción y no me…
Quiero cancelar esa suscripción y no me ayudan
20. april 2026
Svar fra Scentbird
Hola,
Lamentamos mucho la frustración — entendemos que solo quieres cancelar tu suscripción sin complicaciones.
Por favor contáctanos en support@scentbird.com o envíanos un mensaje por Instagram o Facebook, y nos encargaremos de ayudarte lo antes posible! 🕊️
i just love how amazing the scents are
20. april 2026
Solo llegó una muestra como se…
Solo llegó una muestra como se describía la del mes de abril solo fue un mini mini pequeño y me cobró lo mismo
20. april 2026
Svar fra Scentbird
Hola,
Lamentamos mucho la confusión — entendemos lo decepcionante que es recibir un tamaño más pequeño de lo esperado y que se cobre lo mismo. Eso no debería pasar.
Por favor contáctanos en support@scentbird.com o envíanos un mensaje por Instagram o Facebook, y revisaremos tu pedido para ayudarte! 🤝
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.