It’s hard to review a life insurance company because you really don’t know if it’s a good company or not until you die. However, I have been a long term customer and find the company incredibly easy t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would leave zero stars if I could. Over the last two days I’ve tried to call on four separate occasions and I’ve been left on hold for over 45 minutes. I’m trying to find out about my mother‘s death... Vis mer
Selskapet har svart
I applied to a couple life insurance companies and SBLI was the fastest and easiest to apply and process. thank you
Selskapet har svart
I am overall happy with the insurance policies I obtained with SBLI. I reported an issue with one of the policy rates presented, and SBLI quickly resolved the issue and the policy was then issued at t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om SBLI
Skrevet av virksomheten
What Makes SBLI Unique?
For over 115 years, SBLI, The Savings Bank Mutual Life Insurance Company of Massachusetts, has protected policyholders with affordable and reliable life insurance solutions, including term life insurance and whole life insurance. Our life insurance specialists provide expert guidance tailored to your needs.
Our Commitment and Strength:
- AM Best Financial Strength Rating of A (Excellent),¹ its second-highest rating category.
- A+ Rating & Accreditation from the Better Business Bureau, its highest rating category.²
- Over 1,000,000 families protected since our founding.
- As a mutual company, we are owned by our policyholders, aligning our interests with yours.
- 1See www.ambest.com for more information.
- 2See www.bbb.org for more information.
Need Assistance?
We're here to help. Contact SBLI’s Customer Service team Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time.
Kontaktopplysninger
1 Linscott Road, 01801, Woburn, USA
- 781-938-3500
- sblimarketing@sbli.com
- sbli.com
SBLI
4,0
Bra
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Service, But Application Process Needs Modernization
Brenda Serna was incredibly helpful in answering my questions about the policy and providing timely updates on the status of my Whole Life Insurance application once it reached underwriting. One suggestion for improvement would be to offer an online application and a secure digital submission process. This would help prevent errors from phone transcriptions or handwritten forms and eliminate the need to rely on USPS mail—especially when sending sensitive information like Social Security numbers.
7. mai 2025
Svar fra SBLI
We appreciate your kind words about Brenda Serna. We strive to provide excellent customer service and are pleased to hear that she was able to assist you with your Whole Life Insurance application. We appreciate your suggestion and will explore it as we continue to enhance our customer experience.
John Campbell is the man
John Campbell is the man! He was there every step of the process and made sure he was always available!
Thank you John!
17. mai 2025
Svar fra SBLI
We appreciate your feedback and have shared it with our agent! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Having to explain how company physicals…
Having to explain how company physicals are not held by my primary care physician.
17. mai 2025
Svar fra SBLI
We understand your frustration with the process. We strive to make our procedures clear and convenient for everyone. We appreciate your feedback and will use it to improve our communication and processes. Thank you for your trust and being a part of the SBLI family.
I was very pleased with the experience…
I was very pleased with the experience in trying to get my life insurance policy. Everyone was very knowledgeable & courteous when I had several questions & issues. All my questions were answered. I would definitely recommend to a friend.
14. mai 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Very fair and experienced
The nursing staff who came to take my blood and weigh me were very considerate. SBLI was thorough and fair. It was a very good experience.
13. mai 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
UNACCEPTABLE BUSINESS PRACTICES
FUNERAL HOME REPORTED A DEATH ON MAY 6, 2025 AND HAS STILL NOT RECEIVED A CLAIM FORM. WAS TOLD 7 TO 10 DAYS JUST TO RECEIVE A FORM! RIDICULOUS, OTHER INSURANCE COMPANIES EMAIL THE FORM WITHIN HOURS OR HAVE IT ON THEIR WEBSITE. I CAN ONLY IMAGINE HOW LONG ITS GOING TO TAKE TO PROCESS AND PAY.....
5. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra SBLI
Thank you for reaching out. At this time, our ACE online claims platform is available only to individual beneficiaries. As a funeral home, your claim must be processed through our standard channels.
We’ve emailed the required claim forms to you, and paper copies should arrive within the next day or so. If you have any questions or need further assistance with the process, please don’t hesitate to contact us.
Wonderful customer service
John was great to work with. My only issue was the amount of time start to finish seemed quite lengthy.
10. mai 2025
Svar fra SBLI
We appreciate your kind words about John. We understand your feedback regarding the timeline and will take it into consideration as we strive to improve our processes. Thank you for being a part of the SBLI family.
Brenda Serna is so informative
Brenda Serna is so informative, warm and friendly without look down on me with my unknowledgeable about life insurance.She answer my questions.
Thank you❤️
10. mai 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Great company to work with
Maureen was very professional and communicative throughout the process of obtaining my new policy. Pricing was fair and my overall experience was very positive
9. mai 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
TOO MANY MISTAKES AND GO BACKS TO…
TOO MANY MISTAKES AND GO BACKS TO COUNT. WOULD NOT RECOMMEND TO ANY OF MY FRIENDS OR FAMILY
2. april 2025
Svar fra SBLI
We’re truly sorry to hear about your experience—it’s not the kind of service we aim to provide. We understand how frustrating this must have been, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we’re committed to learning from it so we can do better moving forward.
Everyone I spoke to was very helpful…
Everyone I spoke to was very helpful and answered all my questions
8. mai 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
My agent Allan Goodwin was very helpful…
My agent Allan Goodwin was very helpful thanks again Allan!!
30. april 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Everyone was so helpful!!!
25. april 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Svar fra SBLI
We appreciate your feedback and are glad you found our pricing to be competitive. We are always looking for ways to improve our processes and make them more efficient. Thank you for being a part of the SBLI family!
Friendly and fast service
24. april 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
SBLI agent review
James Donovan was extremely pleasant and helpful through out the application. Also the nurse who came to my house was very pleasant.
16. april 2025
Svar fra SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
It was a terrible experience
It was a terrible experience. We starting the process in August of 2024 and it is was only resolved in April of 2025.
12. april 2025
Svar fra SBLI
Thank you for sharing your feedback, and we sincerely apologize for the experience you've had. We understand your frustration, and please know that we are actively looking into the issue.
We appreciate your patience and are committed to ensuring a better experience moving forward. If there's anything else we can do to assist, please don’t hesitate to reach out.
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