Sandblasters Anmeldelser 

Great communication. Very fast delivery. proper packaging and packed well for an undamaged delivery. Quality item. Fantastic price. So overall very very pleased. Will most definitely buy from this company again.

Reasonable prices, easy website to use! Lots of choice in media’s, I do a lot of motocross bike restorations and there media’s are the only ones I’m happy to put my money into, the finish it leaves with vapour blasting and dry blasting is unreal! Highly recommend!

Had a small issue with an item the team at Sandblasters have the best customer service team I have ever come across and worked with , they were fast and efficient keeping me informed about what was happening.
On top of that the kit they sell is good value for money
Well done excellent job

Excellent seller, items arrived promptly and well packed.

Extremely helpful in giving extra details about their products...
Great range of products and backup of spares..
Hope to deal wit them again very soon

Very happy with my experience with Sandblasters

Initially I had an enquiry, which was dealt with via email. After the enquiry, I placed an order for a sandblasting vacuum and some abrasive medium. The order was dispatched almost immediately and arrived at my house in about two working days! Even the courier company were superb (Fagan and Whalley), they telephoned me a few days before the delivery was due, to ensure that I would be in. They then delivered the pallet right to my garage door, using an electric pallet truck! I will definitely use this company again!

Perfect size ,easy fitting works as it should would recommend

Excellent response time to any queries.
Great Price
Pleasure to deal with ...

Sandblasters customer service was good, when they realised I lived on a Scottish island they informed me of the extra cost required for shipping and left the choice up to me. (it was an extra £10) I paid this and they shipped to me in good time

Very friendly and helpful. Definitely will use again 👍

Effective communication and very fast delivery.

Lovely company to deal with.

I have been struggling to find knowledgeable people to talk to regarding the less-than-transparent world of air compressors.

I was able to have an in-depth honest discussion over the phone followed up by email correspondence.

Will be using again for sure.

Joke customer service - as in they don’t have any!

Placed two orders with them, within half an hour of each other. Emailed immediately after making the first order to say I’d messed it up and needed to cancel, but for their benefit I’d placed a new order so that it was a straight swap.

No reply, emailed twice further - surprise surprise, the first order and most expensive order had been dispatched immediately after placing the order.

Cheaper order, order two (and the one I want) hasn’t been dispatched or seen yet.

When I complained, they said they are governed by their dispatch time not the customer service, so don’t bother look at their emails often.

I run a business too and the above is such a ridiculous way to run a business.

They charge for a pallet delivery too but send out with a parcel courier.

REPLY TO SANDBLASTER:
You seem to be confusing good customer service with a fast despatch - there’s so much more to running a business than just throwing items in boxes and shipping them out - even Amazon has a despatch period and it’s for a reason!!!

I run a busy body with 11 employees, calling wasn’t possible at that time due to noise but I thought 3 emails flagging the issue should be sufficient. If you’re able to see verification of an order coming in then you should be able to see customer emails - if you can’t cope with it, I suggest you hire someone for admin, even a body shop has to, like I said there’s A LOT more to business than shipping orders.

Super fast delivery,
Pleased with product

Contacted them through eBay, quickly got a phone call to answer my question. Very nice conversation, all my questions did got a clear answer. Ordered sand blasting cabinet on their website and arrived surprisingly already the next day. It is much bigger than I expected and haven't put it to work yet, but so far the experience with this company has been excellent.

Great products backed up by fantastic friendly service.

great service delivered in 2 days
good value machine does what its mean to

Purchased a blasting cabinet from them to complete a project with a very strict deadline. Even opted to pay £20 more E and purchase it through their EBay store because they advertised delivery within 3 days of purchase. When the parcel never came as promised I wrote the store and requested a cancel since I could clearly save £20 via their actual store and I could no longer make my deadline anyways. The parcel showed “information obtained but item not yet received” by DPD (which is the delivery service the company chose not me). I even offered to allow the company to pricematch their own internet store at that point since I was still in the market for a cabinet. They told me no and that the £20 loss to them (for EBay fees) was too much to eat even though they were happy for me to have to eat those fees that I paid since they told me it would arrive in time to meet my deadline.

Then when I told them I still needed them to cancel the order, even though it shows DPD hadn’t picked up the parcel when I requested the cancel, they told me they would “Try” to recall the parcel and would not refund me until they had it back in their possession.

Not good customer service. Their £20 is way more important to them even after their (or their chosen courier) was responsible for a much bigger financial loss to a customer who also has deadlines to meet (although stands behind his word).

Disappointed but not surprised, to say the least.