SAB Supply Anmeldelser 

374
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Always available to deal with any queries and swift to accommodate numerous panicked requests at short notice. SAB are our "go too" scaffold supplier, one point of contact, nationwide access. They j... Vis mer

Vurdert til 5 av 5 stjerner

We have been working with Mark and SAB for over a year now, they have helped us on a number of projects. We have always found them to be helpful, knowledgeable and would always deliver. Nothing wa... Vis mer

Vurdert til 5 av 5 stjerner

Great company ran by great staff! Been using SAB for roughly 7-8 years & have never had a bad experience. Even when I have what seemed an impossible request (last minute & in the middle of no-w... Vis mer

Vurdert til 1 av 5 stjerner

Extremely disappointed..Ordered a tower, i emailed in morning and got confirmation for delivery on date requested.On afternoon of delivery got a phone call from speedy hire stating they couldn’t deliv... Vis mer

Informasjon om virksomheten

  1. Byggemaskinutleie
  2. Utleie av byggeutstyr

Skrevet av virksomheten

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

374 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 14 % av de negative anmeldelsene sine

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4,0

Alle anmeldelser

(374)

57 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Will not use again.

Called up to discuss the item suitability for my need before ordering, ended up with an item I couldn’t realistically get into my property (explained this on the phone and was told not an issue). Then charged for delivery despite the item not making its way through my front door. Called up twice to rectify and was told I’d be refunded in full. Never was, called again, told that was a mistake. Terrible experience and still out of pocket!

11. desember 2023
Vurdert til 3 av 5 stjerner

Admin good but item left me wanting

Communication was good. Delivery and pick up was prompt. The issue for me was the quality of the scaffolding tower. Whilst the tower itself was ok, only 2 of the casters worked so I had to lift one end and push it around like an out of control shopping trolley.

6. november 2023
Vurdert til 5 av 5 stjerner

Very helpful team to deal with

Very helpful team to deal with. Delivery very prompt with text message with a 15min slot time. Very helpful advice when I phoned with a query. I had not ordered the correct size and the SAB team went out of their way to sort out and ensure I got the additional parts the same day.

5. oktober 2023
Vurdert til 2 av 5 stjerner

No compassion just greed

No compassion just greed. I hired scaffolding for a certain day which was fine. They called me to ask if i would take delivery a day earlier which I thought I would do to help them out. The next day I fell off a ladder and was unable to use the scaffold (The day it should have been delivered). I immediately rang them up to say I couldn't use it as I had an accident and that they could pick it up. They said they could get it next day after we discussed keeping it for the week hire period but I wouldn't recover in time. At no point did they say I would lose all my money. A week later they asked if I had finished with the scaffold even though they collected it. When I asked if I still had credit they said no and basically took all my money. I thought they would just take for the delivery charge. In short They took all my money and I didn't use their scaffold, I helped them out by receiving delivery earlier and they shafted me. As a tradesman, I thought I'd give these guys a chance but will not be getting any future custom from me.
Edit
Further to their reply below. I would have been happy if they had given me a 50% charge for this hire with a view to me hiring in the future at full price for the job I still need to complete. At the end of the day they had 6 days to rehire the scaffold that I didn't use.

17. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til SAB Supply

Svar fra SAB Supply

Good Afternoon, we're very sorry to hear of your dissatisfaction.

We hired you a scaffold tower for delivery 26th October and we agreed between us to drop this on the 25th as we had other deliveries far away from our depot on the 26th and didn't want to delay your project via a late PM delivery.

Our office had a phone call from you on the 26th to say you'd had an accident and fell off your own ladder, we then went out of our way at the very end of the day and collected the tower to remove it from your property.

Whilst we accept you're not happy with our service please bare in mind our drivers delivered and collected this tower to and from your back garden, they are only supposed to drop it kerbside and went out of their way to help.

As discussed on the phone between yourself and our manager, other people missed out on this tower as you had possession of it, whether this was dropped a day earlier or on the 26th itself the tower was on site and in your possession prior to your unfortunate accident, as soon as the tower is with you on the day you asked for it it'll be on live hire and charged for, if anything had happened on the 25th then of course we would've refunded the hire as at that moment the towers hire had not officially started.

Again we can only apologise for how you're feeling, if you do decide to use us again in the future we'd be happy to offer you 50% off a future hire.

Kind Regards,
SAB Supply

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