Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Buyers be ware… I purchase a $150 shawl from the website and for 3 days no update whatsoever and when I try tracking my order using my order number it shows “order not found” and when I try to contact them whether by the phone or email, no one is answering or responding.
I saw an advertisement showing a regular $60 necklace at $19 that was on sale. The code didn’t work and after 3 days they responded it’s only 40% off, but the site was back down to 30% off. Customer service was horrible. These prices are misleading. It was never $19 yet they have active ads saying it is. So after holidays and new years , they’re raising prices instead of doing better sales like every other business in existence
I bought three shawls from this company two weeks ago. They arrived and are nice quality, but the colors were not quite what was pictured so I decided to send them back.
Unfortunately, the return process is difficult. Initially, the link to the return page was broken, so I called and emailed but got no response. Later, I was able to find the returns page and initiate a return for the items. The instructions say that the company will send a return label after 48 hours, but that was a week ago and I have heard nothing.
According to my email tracker, my emails to the company have not even been opened. This was a pretty expensive purchase, and I'm very concerned I won't get my money back. I'm planning to file a dispute with my CC if I don't hear back.
No matter how nice the clothes are, I won't buy from this company again, given its terrible return system. Saachi, if you're listening, please contact me!
Update 8/23: Upgrading to 2 stars (from my initial 1) because I did, in the end, get my refund. I filed a dispute with my CC company and lo and behold, Saachi sent me a mailing label a few hours later. The money was refunded the next day.
Obviously, I shouldn't have had to file a dispute. If you order from this company, keep careful track of all correspondence in case you need to do the same.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
