Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Vis mer
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Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
Selskapet har svart
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Vis mer
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Informasjon om virksomheten
Om Russwood
Skrevet av virksomheten
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Kontaktopplysninger
Station Sawmill, PH20 1AR, Newtonmore, Storbritannia
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Enestående
305 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality service & product's
Quality service & product's. Prompt delivery and transparent process.
30. november 2023
Svar fra Russwood
Hi Bruce, thank you for leaving us a 5 star review! Please don't hesitate to get in touch if we can help further.
Easy
I've purchased cladding for a big diy project in the past and Russwood guided me through all the options down to the best way to fix and treat etc. This time I just wanted more fixings for another project (although Sihga are not cheap, they're well worth the cost). An easy online purchase for not very much but nice to know Russwood's online system works just as well for bits n bobs.
10. desember 2023
Svar fra Russwood
Hi, thank you so much for taking the time to leave us a lovely review. It's great to hear you were satisfied with your experience on our online shop! Please don't hesitate to get in touch if there is anything further we can do to help.
5 Star almost purely because of Dave…
5 Star almost purely because of Dave Warwick (though the rest of the experience was good). Dave gave us excellent and patient advice (and we asked for lots!) that led us to a product that we’re incredibly happy with, both in terms of looks and quality (Scotlarch rainscreen with Sioox). It’s made our house project. I don’t think we’d have got the same level of input and insight from anywhere else, and we weren’t a huge order. Well done Dave!
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Russwood
Hi Tom, thank you for taking the time to leave us a fantastic review. We have passed your kind comments onto Dave. Please don't hesitate to get in touch if there is anything further we can do to help.
Friendly and efficient
Great support when specifying my job and than very quick and efficient delivery.
1. november 2023
Svar fra Russwood
Hi Duncan, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
Ease of ordering helpful and…
Ease of ordering helpful and knowledgeable staff order delivered on time pleasant and polite delivery driver
13. oktober 2023
Svar fra Russwood
Hi Arthur and Lyn, thank you for taking the time to leave us a great review. We are happy to hear our team delivered excellent customer service along with a great quality product. Please don't hesitate to get in touch if we can be of any further help.
Svar fra Russwood
Hi Ron, thank you for leaving us a great review. We look forward to working together on any future projects you may have.
Plans for my new house were submitted…
Plans for my new house were submitted to you and Siberian Larch ordered.
Insufficient Larch was received. When reordering the price had increased.
16. november 2022
Svar fra Russwood
Hi Brian, thank you for taking the time to leave us a review. The cost of building materials, and Siberian Larch particularly, increased in price in the 15 months between your two orders. We always advise customers to factor in 10-15% wastage when placing orders. If you'd like to discuss your orders further with us, please let us know and our team will be happy to pick up with you directly.
Svar fra Russwood
Hi Jerzy, thank you for taking the time to leave us a great review. We are happy to hear you are delighted with your cladding. Please don't hesitate to get in touch if there is anything more we can do to help.
Svar fra Russwood
Hi Toby, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Russwood - Fire Performace CPD
Good all round seminar with presenters who were well informed on the topic and happy to discuss queries as the presentation moved along
2. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Russwood
Hi, thank you for taking the time to review our Fire Performance Seminar hosted by our ALT team. We are glad you found it informative. Please don't hesitate to get back in touch if you have any further questions.
Russwood
Russwood were seen to be helpful, knowledgeable about their products and happy to discuss what was best for the project.
14. september 2023
Svar fra Russwood
Hi, thank you so much for leaving us a great review! Our team of timber experts are always happy to help specify the right product for your project. Please don't hesitate to get in touch if you have any further questions.
Great customer service and a lovely…
Great customer service and a lovely product, it’s keeping in the heat and our kids love it too, they find their new floors better for Lego building!
7. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Russwood
Hi Lesley, thank you for taking the time to leave us a great review about your Russwood Oak flooring. We hope you enjoy your new flooring for many years!
Cladding supply made easy. …
Communication was good and the delivery came as agreed. Placing the order was easy and came carefully wrapped with no damage.
Many thanks
27. september 2023
Svar fra Russwood
Hi Kerry, thank you for taking the time to leave us a fantastic review. We are delighted to here our team were able to help you choose the correct cladding for your project, and that it was delivered to you promptly. Please don't hesitate to get in touch if we can be of any further help.
Helpful and accessible.
1. november 2023
Svar fra Russwood
Hi, thank you for taking the time to leave us a 5 star review!
Russwood were helpful and knowledgeable
15. september 2023
Svar fra Russwood
Hi John, thank you for taking the time to leave us a review. It's great to hear our team were able to help you find the correct product for your project.
Good quality and good customer service
3. oktober 2023
Svar fra Russwood
Hi Mark, thank you for taking the time to leave us a great review. Please don't hesitate to get in touch if we can be of any further assistance.
Excellent service
Excellent, professional and prompt service. Marvellous range of timber cladding timber and accessories. Recommended
11. oktober 2023
Svar fra Russwood
Hi Gary, thank you for leaving us a great review. We are proud of our extensive range of cladding and fixings to suit every project. We look forward to working with you again in the future.
Very helpful product delivered on time…
Very helpful product delivered on time technical support superb
20. september 2023
Svar fra Russwood
Hi Peter, thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any further assistance.
Products offered and service provided…
Products offered and service provided is fantastic, have purchased on a couple of occasions and never any issues. Communication and information provided has never been an issue.
19. september 2023
Svar fra Russwood
Hi, thank you for taking the time to leave us an excellent review and for your repeated custom. We look forwarded to working together again soon.
Svar fra Russwood
Hi, thanks for taking the time to leave us a great review!
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