Poor quality
The product is not at all what I expected. Flat and cheap, very poor quality.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Rulaer is your one-stop destination for premium, handcrafted cushioning solutions. While we specialize in bespoke, custom-fit bench cushions, our collection extends to everyday comfort essentials, including meditation corner mats, ergonomic reading pillows, and plush Papasan chair cushions. As a factory-direct brand, we combine artisanal quality with the convenience of both custom-made and ready-to-ship products. At Rulaer, we are dedicated to helping you create a cozy, personalized sanctuary in every corner of your home.
32 North Gould Street, 82801, Sheridan, USA
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The product is not at all what I expected. Flat and cheap, very poor quality.
The pillow looks great. But is slightly larger than described, and the filling is lumpy. It also took a very long time to arrive and there was no expected delivery date provided.
My custom cushion looks exactly as it was pictured. The tracking information provided allowed me to see where it was at all times, from Mainland China until it arrived at my home in Kansas City.
Do not order from this company! They don’t tell you this when you look at their items but this is being shipped from overseas and it takes a very long time to get to you. Once my item arrived, I realized they sent me the wrong item, but instead of offering me a full refund and a free shipping label they just want to give me a 30% discount. Very unscrupulous company! Buyer beware!
I received my porch swing cushions and they fit perfectly. The company accommodated my needs by creating the right set of cushions to fit my swing. They are extremely well made and look pretty! I wish I could post a picture. Thanks Rulaer!
This product came packaged so nicely! It really is amazing! Product is great. Fit perfectly and much better on my back for sitting for many hours a day working from home. Great product I will use again should I need to in the future.
The product is quality and meets my expectations but lead time is lengthy.
Product is great quality, packing was the best, protected the product!

Svar fra Rulaer
Sent my measurements and choices on fabric and finishes and they sent me back my beautiful bench seat. The ordering was easy and it shipped very quickly. This is the second time I’ve ordered from this company and have been very pleased with the results and quality. Be very sure of your measurements because I had my husband double check and I found a mistake on my part.
Extremely Satisfied with Purchased 'Roll Pillow' for my bedroom. I would purchase again from this trusted vendor.

Svar fra Rulaer
I ordered a white Krups Mini Expresso machine. There wasn’t confirmation nor after 3 days no shipping date. When I contacted customer service, I was told by seller the Krups will be shipped. What arrived was a black on!
I suspect seller resold the white one after I paid to get more $$$$
I’ll never shop with seller or the site.

Svar fra Rulaer
It's beautifully made. Good quality, you came through & didn't lie about your product. My husband has a very bad hip. Your cushion made his sitting very comfortable. Thanks

Svar fra Rulaer
Very nice company to work with. Great Communication. The quality of the product is very nice. I ordered chaise lounge cushions for my patio. I ordered 3" thick and really wish I had gone thicker. But they still look great. Also, make sure you order straps! I thought I did, but I somehow unchecked the box before submitting my order. Very bad move on my part. You will need the straps to hold the lounger cushions in place. One thing that I didn't expect was that the back and the bottom are not connected. I wish that had been an option. All in all, very happy!

Svar fra Rulaer
I placed my order for a custom cushion and cover on 9/26/24. I received the order on 10/11/24. I notified them via email on 10/15/24 that the cover was the wrong color. They returned my email, acknowledged the error and stated they would send a replacement cover in the correct color. To date, 02/14/25 I have not received it nor will they return my email, calls or web page chats.

Svar fra Rulaer
I ordered three custom cushions - they're perfect! The colors matched my hopes exactly, and the price was excellent. Couldn't be happier.

Svar fra Rulaer
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.