Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Vis mer
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Vis mer
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
4,6
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229 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The mudguards look great
The mudguards look great but I am hanging on to the old ones until they break again. I’m keeping these new ones in reserve until the old mudguards break. I’ve repaired the old front mudguard with pop rivets but I don’t think it’ll last long. So I can’t give a review of the new mudguards yet. I haven’t even opened the package yet. Could not possibly comment.
28. april 2026
Super company to deal with
Super company to deal with. I ordered a pair of Sunglasses which came really quickly.
Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge extra postage.
Alfie from RUK Bikes took it upon himself to sort out the problem for me - how refreshing an attitude.
Thanks Alfie :-)
29. april 2026
Anmeldelse skrevet uten oppfordring
Took over a week to ship
Took over a week to ship and after an initial response to email saying they’d look into it, I then heard nothing (although I did eventually revive the product)
29. mars 2026
Svar fra Ruk Bikes
Thank you for your feedback. I am glad the product reached you safely, though I am sorry to hear you felt the process was a bit disjointed.
To clarify the timeline for other customers, the Bank Holiday weekend did mean that Royal Mail services were not operating, which unfortunately added a few days to the standard shipping window.
Regarding our communication, we did aim to keep you updated once we looked into the status of your parcel. We're sorry if our follow-up didn't meet your expectations or felt delayed; we always strive to provide clear information as soon as it becomes available from the courier.
We appreciate your patience during the holiday period and hope you're happy with the product now that it has arrived
Perfect experience
I ordered a rear wheel for my mtb. It arrived after 4 days, faster than I expected i ordered on Saturday. Wheel was well packed and it was true.
31. mars 2026
Excellent service
Excellent service, super fast delivery very impressed, and a good price,
27. mars 2026
I brought a front and back wheel
I brought a front and back wheel, including tyre in a tube disc brakes cassette they are both amazing. I very very recommends this company and great customer service as well.
26. februar 2026
Excellent customer service
Excellent customer service. Quick delivery and highly responsive.
6. mars 2026
Cheaper than eBay or Amazon very fast delivery
Cheaper than eBay or Amazon. The part I needed was a 3 weeks delivery, Ruk-bikes delivered the part in 48 hours. Highly recommended
23. februar 2026
Delivery was very quick
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99 shipping costs.
Feel I’ve been conned here if I’m honest.
26. februar 2026
Ordered 2 new tyres quick delivery and…
Ordered 2 new tyres quick delivery and good quality
6. januar 2026
Great prices and great customer…
Great prices and great customer service. First time using them but will definitely use them again in the future.
5. januar 2026
It was a simple process provide all the…
It was a simple process provide all the info then my wheel was built exactly to my specifications and delivered within a week
2. januar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.